Always good service and wonderful drinks and good food.
Jason Basso
Normally this location is a good store but recently the baristas there get very personal with writing things on cups. I noticed this at all Starbucks locations but it’s bizarre to be honest. I’m not sure what inspired the trend but it’s just unusual, I like to come in, place an order and grab a cup but the baristas go through this extra step of adding graffiti to the cups and with wet drinks the market smears all over your hands. Things written almost feel like the baristas are trying to communicate in a way, it’s honestly unusual and it doesn’t help baristas who might be trying to pursue better labor agreements.
If there’s a certain expectation to get drinks out doesn’t it hurt them to waste time drawing all over the cups? It doesn’t make a whole lot of sense when it can cause customers in line, drive thru, the mobile app to wait even longer to get drinks
Just focus on making the drinks, give the drinks once customers pay and keep it moving, don’t be overly into every cup you get, instead finish what comes through and then use that time not for drawing but resting
I think it’s another Starbucks policy attempting to get customers to feel touched by a unique experience with Starbucks but it’s unnecessary
I go to Caribou coffee or Dunkin’ Donuts and they just make the orders and make them available. That’s it, no art class, no overtly unique approach, no over the top attempts at conversing or what have you, they just do the job and keep things moving.
Honestly if Starbucks wants to make a self checkout or Ai to perform the task simply as it should be, the baristas, corporate, management is encouraging that by doing all this extra stuff that just isn’t necessary. Just pour the drinks, take the money and repeat until the days over
Otherwise a great store
Ehren Turnbull
The last couple times I have been to this Starbucks have not been able to even finish my drinks. The expresso shot does not taste right at all and the drinks are not up to par from where they used to be. This is the closet location to me and used to be amazing! I’m not sure what happened but my last order Carmel cold brew and a decaf white moca tasted burnt and we couldn’t even finish them due to the taste. I thought maybe just a fluke however this morning my Carmel macchiato was terrible espresso taste burnt and very unpleasant and little to no Carmel or flavor 😢 very sad looks like I’ll have to frequent a different location
Melissa Craig
Got my drinks fast but their bathrooms needed attention. Clogged toilet and no hand soap. How are the employees washing their hands without hand soap???
R Naz
I get my morning mocha from here almost every day. But this is unacceptable. I pay almost $8 for the cup to not even be full? Ridiculous.
Meredith Foster
I used to go to this Starbucks more often (as it was close by work) but don't get there as much. Did briefly go the other day for a quick drink heading home on a super chilly day. The beverage was spot on perfect, but the service was a little lacking. Maybe it had been a long day and everyone was tired. I'll give them another try one day soon.
Jessica Tabia
Quick drive through and always great tasting coffee.
bushim bush
We had a great experience at drive through, Leo helped us patiently with a big smile:) Love it!!
Mike Fisher
I have enjoyed going to this Starbucks for many months now as a new resident to Raleigh but will not be coming back unfortunately.The last time I was here, I was asked by the barista at the drive thru if I wanted to leave a tip to which I replied as I always do when greeted by a male voice with a nonchalant “yessir”.I looked up and noticed that while the barista had a male voice, they mostly likely would not have identified with ‘male pronouns’.Am personally a HUGE supporter of LGTBQ causes but the barista at this Starbucks seemed to take offense and repeatedly referred to me as a lady numerous times the rest of the order - clearly to make a a point that they were angry with my genuine mistake.I’ll admit I made a mistake in assuming that a male voice would identify as ‘he/him’ but the way this barista handled the situation was HORRIBLE and forced me to have a very uncomfortable conversation with my 4 year old son who was in the back seat about why presumably the barista was calling us all all ladies even tho we were clearly not. Again, I am assuming here she was intentionally making this obvious mistake to make us all feel very uncomfortable about me accidentally using male pronouns (when I wasn’t even looking up) by INTENTIONALLY referring to us all as females repeatedly the rest of the order even tho we were right in front of them.I am posting this so the owner of this Starbucks knows that they have a hostile barista who is chasing away customers as I will never come here again with my family.Again- HUGE supporter of LGBTQ causes but am NOT a supporter of how this individual chooses to promote their point of view and will NEVER dine here again and will happily go further to another Starbucks to avoid this person all together as they clearly have some problems which is why the owner needs to be made aware of the impact to the customer experience. I wish them well as they clearly have been through a lot - but they should NOT take it out on loyal Starbucks customer just trying to buy a latte with their family ?♂️
Elizabeth Olson
I work at one of the local businesses, so I frequent this location a lot. Every time I go here the service is phenomenal, the coffee is great, and I have never been disappointed! Everyone here is so kind and friendly! From the UV staff, you guys are great!
Meghan was incredibly kind today! She helped me with a unique gift card issue I was having. Thanks Meghan!
Atmosphere: 5
Food: 5
Service: 5
Saker Alazzam
Amazing
Ib Profen
Went to a different Starbucks because of the renovation and it just made me appreciate this one more. Everyone’s really nice here and my coffee doesn’t taste burnt.
Always good service and wonderful drinks and good food.
Normally this location is a good store but recently the baristas there get very personal with writing things on cups. I noticed this at all Starbucks locations but it’s bizarre to be honest. I’m not sure what inspired the trend but it’s just unusual, I like to come in, place an order and grab a cup but the baristas go through this extra step of adding graffiti to the cups and with wet drinks the market smears all over your hands. Things written almost feel like the baristas are trying to communicate in a way, it’s honestly unusual and it doesn’t help baristas who might be trying to pursue better labor agreements.
If there’s a certain expectation to get drinks out doesn’t it hurt them to waste time drawing all over the cups? It doesn’t make a whole lot of sense when it can cause customers in line, drive thru, the mobile app to wait even longer to get drinks
Just focus on making the drinks, give the drinks once customers pay and keep it moving, don’t be overly into every cup you get, instead finish what comes through and then use that time not for drawing but resting
I think it’s another Starbucks policy attempting to get customers to feel touched by a unique experience with Starbucks but it’s unnecessary
I go to Caribou coffee or Dunkin’ Donuts and they just make the orders and make them available. That’s it, no art class, no overtly unique approach, no over the top attempts at conversing or what have you, they just do the job and keep things moving.
Honestly if Starbucks wants to make a self checkout or Ai to perform the task simply as it should be, the baristas, corporate, management is encouraging that by doing all this extra stuff that just isn’t necessary. Just pour the drinks, take the money and repeat until the days over
Otherwise a great store
The last couple times I have been to this Starbucks have not been able to even finish my drinks. The expresso shot does not taste right at all and the drinks are not up to par from where they used to be. This is the closet location to me and used to be amazing! I’m not sure what happened but my last order Carmel cold brew and a decaf white moca tasted burnt and we couldn’t even finish them due to the taste. I thought maybe just a fluke however this morning my Carmel macchiato was terrible espresso taste burnt and very unpleasant and little to no Carmel or flavor 😢 very sad looks like I’ll have to frequent a different location
Got my drinks fast but their bathrooms needed attention. Clogged toilet and no hand soap. How are the employees washing their hands without hand soap???
I get my morning mocha from here almost every day. But this is unacceptable. I pay almost $8 for the cup to not even be full? Ridiculous.
I used to go to this Starbucks more often (as it was close by work) but don't get there as much. Did briefly go the other day for a quick drink heading home on a super chilly day. The beverage was spot on perfect, but the service was a little lacking. Maybe it had been a long day and everyone was tired. I'll give them another try one day soon.
Quick drive through and always great tasting coffee.
We had a great experience at drive through, Leo helped us patiently with a big smile:) Love it!!
I have enjoyed going to this Starbucks for many months now as a new resident to Raleigh but will not be coming back unfortunately.The last time I was here, I was asked by the barista at the drive thru if I wanted to leave a tip to which I replied as I always do when greeted by a male voice with a nonchalant “yessir”.I looked up and noticed that while the barista had a male voice, they mostly likely would not have identified with ‘male pronouns’.Am personally a HUGE supporter of LGTBQ causes but the barista at this Starbucks seemed to take offense and repeatedly referred to me as a lady numerous times the rest of the order - clearly to make a a point that they were angry with my genuine mistake.I’ll admit I made a mistake in assuming that a male voice would identify as ‘he/him’ but the way this barista handled the situation was HORRIBLE and forced me to have a very uncomfortable conversation with my 4 year old son who was in the back seat about why presumably the barista was calling us all all ladies even tho we were clearly not. Again, I am assuming here she was intentionally making this obvious mistake to make us all feel very uncomfortable about me accidentally using male pronouns (when I wasn’t even looking up) by INTENTIONALLY referring to us all as females repeatedly the rest of the order even tho we were right in front of them.I am posting this so the owner of this Starbucks knows that they have a hostile barista who is chasing away customers as I will never come here again with my family.Again- HUGE supporter of LGBTQ causes but am NOT a supporter of how this individual chooses to promote their point of view and will NEVER dine here again and will happily go further to another Starbucks to avoid this person all together as they clearly have some problems which is why the owner needs to be made aware of the impact to the customer experience. I wish them well as they clearly have been through a lot - but they should NOT take it out on loyal Starbucks customer just trying to buy a latte with their family ?♂️
I work at one of the local businesses, so I frequent this location a lot. Every time I go here the service is phenomenal, the coffee is great, and I have never been disappointed! Everyone here is so kind and friendly! From the UV staff, you guys are great!
Atmosphere: 5
Food: 5
Service: 5
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Try the Iced Lavender Cream Oatmilk Matcha!
Food: 5
Service: 5
AMAZING customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Meghan was incredibly kind today! She helped me with a unique gift card issue I was having. Thanks Meghan!
Atmosphere: 5
Food: 5
Service: 5
Amazing
Went to a different Starbucks because of the renovation and it just made me appreciate this one more. Everyone’s really nice here and my coffee doesn’t taste burnt.
Atmosphere: 5
Food: 5
Service: 5
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