Chile Loco Authentic Mexican Restaurant, Cashiers NC

Horrible service. There are many other Mexican restaurants in town, go to one of them. The hostess/waitress ignored us for seven minutes after seating us pleasantly. Then had an attitude when I got up to ask her for service. Food was not very good for the most part. My chimichanga had undercooked meat as it was still pink. It also had a toothpick in the middle of it. My brother’s burritos were dry and uninteresting. While waiting I asked if they bring out chips and salsa and she bluntly said, “by the order.”
Not, “oh yes I can bring that certainly but there’ll be a small charge.” Plus it’s standard in Mexican restaurants to include chips and salsa for free. At the very least when you seat us, get our drink orders and ask if we would like to order chips and salsa. By the way, the charge for chips and salsa is $6. I was expecting like 3 or 4 for the tiny amount you get. There’s was no apology from the young dark haired Hispanic waitress. The older Hispanic woman came by and made everything a lot better and had a great attitude. But the younger dark haired hispanic girl is the one who was rude and not very pro customer service. Try it for yourself and see if it’s any better for you!! By all means!!!

Atmosphere: 4

Food: 1

Service: 1

The seafood soup was excellent! Went back 2 days in a row to enjoy it! , the margarita was great and got to speak to Fina, the owner about their move there from Los Angeles. What a success story! Happy for them!! Will definitely come visit again when in town! A Mexican place that you MUST visit that is not junk..

Atmosphere: 5

Food: 5

Service: 5

Feel at home at Chile Loco! I’ve visited Chile Loco several times this summer & 3 years ago in the winter. The food was absolutely delicious and consistent through all of my visits! I have food allergies & they were so willing to accommodate. This is a family owned & operated business that leads with heart! They put their love into their scratch-made Mexican cuisine and into their care of their customers. I use the word “care” because it’s more than service. The margaritas are legit too! Don’t miss out on this gem! You’ll leave craving more!

Atmosphere: 5

Food: 5

Service: 5

Had taco salad and top-shelf margaritas and both were excellent.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chips and Salsa, Guacamole, Chicken Taco Salad, Carne Asada

Fell off, just so expensive now. Chips were burnt, portions were small, but the food tasted good. Nickeled and dimed for everything.

Atmosphere: 3

Food: 4

Service: 3

Have to have the chips and salsa even if they charge for it.

Simply outstanding! I've dined here three times now, and each visit has been a consistently excellent experience. While the menu might appear basic at first glance, the food is anything but. I highly recommend the shrimp burrito – it's packed with huge, perfectly deveined, and incredibly flavorful shrimp. A true hidden gem!

Best restaurant ever foods amazing and service is great😁😁😁

Excellent authentic Mexican food. Forget your preconceived ideas of Mexican Restaurants...gotta try Chile Locos.

So my wife and i went here the other night for the first time. Let us start with a few positives. First the atmosphere of the place is quite nice. Good bar and first impressions walking through the door were very good. That's when it all falls apart. There was no one to great you or to help you to your seat. We waiting a good 10 min for someone to acknowledge our existence. Once they did and we were seated the staff was friendly when speaking with us so that was good. We ordered our meals and had to wait an hour for our food. The rice and beans had no flavor at all and my wife's carnitas were way over salted. The entire time we sat there you have to listen to banging of dishes from the kitchen. The place is very small and that sound echoes throughout. My food was ok but nothing special. This place has lots of potential but overall it will be a place we skip going forward.

Atmosphere: 4

Food: 1

Service: 1

My husband and I eat at Chile Loco each time we visit Cashiers, and we are always most satisfied with the food and service, including today when we visited for lunch. The food was absolutely delicious, made with the freshest ingredients, unlike the Mexican food that is available where we live. Our server shared that her grandfather is the chef. Kudos to him for preparing the most authentic and delicious Mexican meal we've had in a long time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Best tacos on the plateu.... hands down.
Easy to chill and forget you might actually need to get things done in life... tequila is easy work sucks !!

Atmosphere: 4

Food: 5

Service: 4

Best AUTHENTIC Mexican restaurant in town. The family is wonderful and all lovely.

Atmosphere: 5

Food: 5

Service: 5

Snotty waitress acted like she was trying to get fired. We left without leaving a tip. Food was good though. We will miss that.

Atmosphere: 4

Food: 5

Service: 1

Seems to be expensive compared to other Mexican restaurants. Chips and salsa cost $5. Must order toppings for fajitas and they are expensive. Margaritas just ok and expensive for size.

Atmosphere: 4

Food: 4

Service: 4