Zookeeper Bistro

45 Slab Town Rd, Cashiers
(828) 743-7711

Recent Reviews

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Thomas Pleiman

Food and atmosphere were good. But hostess was extremely rude. Yelling, running into out table. Making snarking comments to the customers. Lucky I gave them 3 stars.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Caramel Apple Pecan French Toast

Tara Craft Manteghi

I failed to take photos, but my party of 5 loved everything we had! I personally had one of their quiches. (Spinach, onions, tomatoes, bacon, feta, and cheddar cheeses.) The crust was so buttery and flaky…perfection! The waffles were also a favorite at our table.

Danielle Hayes

Sitting in the car while my husband waits (yet again) for change after what feels like a two hour ordeal… called breakfast. Our family of 5… three kids, two adults were delighted that our 20 minute wait was somewhat quick. Once inside, nothing else was fast or efficient. They seemed to be most attentive once we FINALLY had our food. Way too slow and not worth patronizing a place with terrible service.

Atmosphere: 2

Food: 3

Service: 1

Jawsh Jefferson

Good food, quick service, very awesome. No complaints

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Potatoes, Omelet Construction

Doug Walker

Great place to have breakfast the food was amazing and the staff was so nice

Atmosphere: 3

Food: 5

Service: 5

VMC Clark Meadow

What a gym we came across on our travels thru this area. We have eaten here every morning of our vacation. Awesome food , generous servings , very friendly staff , thank you so much for giving us a bright spot in our rainy vacation.

Atmosphere: 5

Food: 5

Service: 5

Eric Willetts

The waitress was incredibly rude. We ate breakfast with four adults and two toddlers and they charged us as a party of 6 with gratuities included. That’s horrible as two toddlers should not have been counted as adults and the service/food was not worth 20% tip. They also charged us a “split fee” for giving my toddler some of our food! Absolutely insane. Do not recommend and will never go back.

Atmosphere: 2

Food: 3

Service: 1

Doris Newman

If you’re looking for a great, consistently good restaurant with awesome food this is your place. The staff work very hard in this restaurant and they have no staff turnover. It’s very popular among locals. The portions are enormous and the food is so good. The day we were there Pamela was our waitress. Such a sweetheart. Also, they have the cutest coffee cups. I probably have an entire set by now. I buy one every time I go. The owner, who is the hostess, busboy and a waitress all in one is is a very hardworking nice person. There are all types of people who eat here. Also, please dont be that person who thinks they are superior to everyone else. Be respectful.

Atmosphere: 5

Food: 5

Service: 5

Richard Wojcik

We have eaten here several times, the food is delicious but the service is horrible!
8/17/24

Atmosphere: 4

Food: 4

Service: 1

Brett Edwards

This is the most aggressively mediocre breakfast you can have at an establishment. You can microwave better Frozen things at home because I'm pretty sure they're microwaving Frozen things here. Had the sausage gravy and biscuits. They forgot the sausage part and it was a pack mix kind of gravy. Wife had a 2 eggs kind of thing. It's the kind of place that really makes you appreciate the food you have back home.

Atmosphere: 2

Food: 2

Service: 3

Eric Britton

The food was good, but not online with what the pricing suggested. Staff was friendly, but I was greeted better by the Fire Chief when we entered. Probably wouldn't go again, but only because of pricing. $40 for two people at breakfast.

Atmosphere: 4

Food: 3

Service: 4

Dan Kathy Davis

Food and service is great. Bad vibe between owner and employees. Owner doesn't seem to treat employees very well, but still, the server was friendly and good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Scrambled with Patty Sausage & Wheat Toast, Buttermilk Pancakes

Jamie Fitzegerald

It just wasn’t doing it for me. The food is decently good, it’s the rude attitude. Rolling eyes doesn’t feel welcoming.

John Eichler

Extremely poor service with a touch of racism. I am a white male who is a US citizen traveling with my friend who is a Nigerian woman. After waiting close to 40 minutes to be seated, we waited one hour and 30 minutes to be served our breakfast. I am not quick to label things as racist and like to give the benefit of the doubt. However, the waitress pointedly looked at my friend and said that the delay was due to our order being lost under a "black cloud". Everyone else even those seated later than us were being served more promptly. I cannot believe that this sort of stuff is still happening in 2024. Honestly, it should never happen. I feel badly that my Nigerian friend was introduced to this ugly side of America. The owners should set expectations and engage in sensitivity training for their work staff. This type of environment creates a hostile workplace for those of color. I will be speaking to management soon. In general, the service was horrible. There are better restaurants to choose from in Cashiers. To say the least, I was embarrassed by this experience and the level of ignorance shown by the waitress.

Maria Ruiz

Poor customer service. My family and I were here on vacation we went in got seated right away. They took along time to take our drink order then took forever to bring them out. They just left us sitting there for 20 minutes or so and no one came to ask if we were ready to order we had to call the waiter to our table to let him know we were ready to order he told us our waitress will be with us soon mind you she had not came out at all to let us know she will be with us soon or to even let us know she was or waitress she will be serving us. When our waitress finally comes to get our order she was not friendly at all, she did not smile, she seemed mad or bothered, she did not check up on us at all. We had to call her to our table to ask for the check when we were done. This place was not even packed to receive that kind of customer service. I ordered Crab Eggs Benedict with potatoes. The eggs were over cooked and potatoes were burnt. I will not be returning to this place.

Atmosphere: 1

Food: 1

Service: 1

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