Ben & Jerry's
102 W Franklin St, Chapel Hill
(919) 967-9068
Recent Reviews
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Great service!
Great service! Very fast!
The best and Ben and Jerry’s! Smells so good and very clean. Thank you so much Dan and Mel !!!
Dan and Mel are great! They have great customer service.
The BEST ice cream! Warm and friendly staff! Mel was vey helpful with our party plans
Mel and Ben were fantastic and brought a very lively and warm vibe with them.
Went in craving a root beer float and sadly they did not have it available. Mel, the store manger, got us right. He told us if we went and got root beer, he would make it for us. Went to raising canes, bought root beer, brought it back. Mel gladly took the root beer and made perfect float. Great experience, great float, friendly staff that went above and beyond to make my experience enjoyable. Would definetly recommend. Especially with canes root beer.
10/5 stars
Gonna buy myself some B&Js to support Mr Ben Cohen 😤
I had such a wonderful experience at this ice cream shop today, thanks to Dan! From the moment I walked in, Dan greeted me with a warm smile and genuine enthusiasm. He was incredibly friendly, patient, Dan even helped me pick the perfect combination!
The man scooping the ice was extremely rude to my husband when we were leaving. After that I wanted to get a refund and get somewhere else but we just left. He needs a customer service class!!!!
Restaurantji Recommends
The staff (Hattie, Daniel, and John) were awesome but it was so hot in the store that the ice cream was melting and I was sweating into my cup. Please fix the air, I want non-sweaty ice cream.
Customer service great - Hattie, Daniel, and John were amazing. However, it was so hot because the air wasn’t working, ice cream was melting so quick, I was sweating buckets. Please fix this as I would love to come back.
Hattie and Daniel were the best!
Shoutout Mel for having incredible customer service, he was super nice to us in line for Free Cone Day!
MEL WAS AWESOME! Laughed at all our jokes.
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