The breakfast buffet was average. They have a waffle maker, eggs, grits, oatmeal, potatoes, french toast or pancakes, fruit, toppings, toast, pastries, and it includes coffee or juice.
Appmarine
We had an interesting visit to Carolina 1663. This was our first visit to the establishment under this name (has been others) and we made the reservation because other restaurants were totally booked due to college graduations and Mother's Day. When we arrived, a little after 5:30 pm, we were the only diners in the restaurant. Perhaps because it is in the Sheraton Hotel, most of the tables were set up for groups. Despite us being the only breathing customers, they put us at a table right in front of the kitchen doors. We asked to move and were told the other tables were reserved. We then asked to be seated in the bar. That turned out well because other than one person at the bar (who left in a few minutes), we were the only customers. The bartender was our waiter and did a nice job. The food was surprisingly good (though overpriced) and we ended up enjoying the quiet meal in our own space. Not sure this experience will be routine, but expect the restaurant to not be over-crowded and the food to be good.
VickyG
Restaurant accommodated us for brunch (14 people) on graduation weekend and even set us up in a private room. The breakfast buffet was very good - variety and quality were excellent. Service was attentive and all of us really enjoyed the experience. Definitely recommend.
Rainman
Made reservations for Carolina 1663 and placed in a banquet hall at Sheraton with 20-30 other guests. We did not make reservations for a prom hall. With family there too late to change. Very disappointed. Food and service good. No atmosphere. Embarrassing.
23janiceg
We arrived at opening time, were the first to order dinner, and they had one steak left? It was ordered med. rare and was served over well done. I ordered wings and a salad, as they have no GF or DF options, nor vegan for those who need. Hard to mess those up. Were there 2 days for business. 2nd night I opted for a salad from Wendy's over the menu. Hubby tried again, first client for the evening again. This time they were out of mixed vegetables and served him pea pods as his "vegetables". I will say the bartenders were the ONLY bright spots in our stay. Both the new woman on days and the evening guy were personable and professional. It seemed they were overwhelmed with the dinner restaurant business, and the restaurant was never more than 1/3 full. PS. If you want coffee, this is where you go to buy it in the hotel.
Neil K.
Don't come here with any expectations other than pricey food. I had their fried chicken and it came with a translucent gray gravy The chicken was over cooked, gravy was bland/watery, garlic mash potatoes were cold and the Mac-n-cheese was good. Service was good and they could use a remodel.
Ed S.
I walked in late on a weekday afternoon to order carryout and the dining area was absolutely deserted; however, the service and food were great. I'll be back at some point.
suzysweet4
the front desk lady Sandy will sell you a voucher at check in for $10.95 ($2 saving) for breakfast. Make sure you ask her for the discount! All you can eat with fresh delicious waffle!!
Sharon S
While on a business trip to Chapel Hill, I was staying at the Sheraton. After a long drive, I really didn’t feel,like going out to eat, so I ordered room service from 1663. I will start the review by saying I think I have only given 1 other restaurant a score of 1. I ordered a very simple chicken quesadilla. Not much can go wrong there...right...wrong!! The quesadilla was oozing with mozzarella cheese that was congealed the tortilla was soggy and not heated at all and the whole thing was floating in a plate of grease! I truly have never seen such a mess presented at any restaurant.
Lots of parking. That's about it. Tired hotel waiting whether it's going to be completely redone or demo'd and the property converted to condos. Walked in, walked out. Go there only if you're staying there because the travel coordinator for your company put you up here for the night.
Sam58
We were in Durham for graduation and had made reservations here. They had a price fixed menu for the evening which was fine. However, it took over an hour for the appetizers to be served. The quality of food was good but the service put a real damper on the evening. They did comp is the bottle of wine we ordered.
It took them 1 hour to serve our appetizers and 3 hour for the full meal. Food quality was poor. Service was not only slow, they were understaffed, did not smile and were not friendly. The fixed menu for graduation only had one vegetarian option - an appetizer salad. To his credit, the manager recognized our poor experience, apologized and gave us a little off of the meal, which was appreciated. We will not eat here again and would not recommend it.
tinab
We had a very unpleasant dining experience at Carolina 1663. We had planned a couple of months in advance with the restaurant manager for a group of five families to dine together the evening before the UNC graduation. We were assured that everything was set up and arranged to accommodate our group as far as being seated together, etc. Our reservation was very early - 4:45 pm - because one of the families needed to get somewhere at 7:00 pm and because of the horrendous service we received that never happened! We were seated and received water - no bread basket and no wait staff - and sat for about an hour without anything happening. At some point, drink and food orders were taken but the drinks never appeared nor did the appetizers. At the one and half hour mark, we went to seek assistance from a manager and still at least another 20 minutes went by with nothing happening. The family with the 7 pm deadline missed their commitment! The management of the restaurant completely overbooked their catering and restaurant facilities - there was some sort of a banquet going on as well - and was ridiculously understaffed - in terms of wait staff, bartenders and kitchen staff. At $40 per person price fixed, no drinks included, this should not have happened. We were given some portion of our meal at a discount, but only because we asked, it was not offered and, frankly, we would have been much happier had the experience been positive and then gladly paid the full amount rather than getting a break on the price. Carolina 1663 is most definitely off our list.
AmyS
Huge disappointment. Five families celebrating UNC graduation together. We were seated together as promised but restaurant was understaffed. It took 1 1/2 hours to place a beverage order and another 45 minutes to receive beverages. The food was awful. The veal didn't look, taste or seem right. The food service took about 3 hours. One family canceled their food order completely because it took so long. The one waiter was a nice and polite young man doing the best he could.
Good food and place to spend the night
The breakfast buffet was average. They have a waffle maker, eggs, grits, oatmeal, potatoes, french toast or pancakes, fruit, toppings, toast, pastries, and it includes coffee or juice.
We had an interesting visit to Carolina 1663. This was our first visit to the establishment under this name (has been others) and we made the reservation because other restaurants were totally booked due to college graduations and Mother's Day. When we arrived, a little after 5:30 pm, we were the only diners in the restaurant. Perhaps because it is in the Sheraton Hotel, most of the tables were set up for groups. Despite us being the only breathing customers, they put us at a table right in front of the kitchen doors. We asked to move and were told the other tables were reserved. We then asked to be seated in the bar. That turned out well because other than one person at the bar (who left in a few minutes), we were the only customers. The bartender was our waiter and did a nice job. The food was surprisingly good (though overpriced) and we ended up enjoying the quiet meal in our own space. Not sure this experience will be routine, but expect the restaurant to not be over-crowded and the food to be good.
Restaurant accommodated us for brunch (14 people) on graduation weekend and even set us up in a private room. The breakfast buffet was very good - variety and quality were excellent. Service was attentive and all of us really enjoyed the experience. Definitely recommend.
Made reservations for Carolina 1663 and placed in a banquet hall at Sheraton with 20-30 other guests. We did not make reservations for a prom hall. With family there too late to change. Very disappointed. Food and service good. No atmosphere. Embarrassing.
We arrived at opening time, were the first to order dinner, and they had one steak left? It was ordered med. rare and was served over well done. I ordered wings and a salad, as they have no GF or DF options, nor vegan for those who need. Hard to mess those up. Were there 2 days for business. 2nd night I opted for a salad from Wendy's over the menu. Hubby tried again, first client for the evening again. This time they were out of mixed vegetables and served him pea pods as his "vegetables". I will say the bartenders were the ONLY bright spots in our stay. Both the new woman on days and the evening guy were personable and professional. It seemed they were overwhelmed with the dinner restaurant business, and the restaurant was never more than 1/3 full. PS. If you want coffee, this is where you go to buy it in the hotel.
Don't come here with any expectations other than pricey food. I had their fried chicken and it came with a translucent gray gravy The chicken was over cooked, gravy was bland/watery, garlic mash potatoes were cold and the Mac-n-cheese was good. Service was good and they could use a remodel.
I walked in late on a weekday afternoon to order carryout and the dining area was absolutely deserted; however, the service and food were great. I'll be back at some point.
the front desk lady Sandy will sell you a voucher at check in for $10.95 ($2 saving) for breakfast. Make sure you ask her for the discount! All you can eat with fresh delicious waffle!!
While on a business trip to Chapel Hill, I was staying at the Sheraton. After a long drive, I really didn’t feel,like going out to eat, so I ordered room service from 1663. I will start the review by saying I think I have only given 1 other restaurant a score of 1. I ordered a very simple chicken quesadilla. Not much can go wrong there...right...wrong!! The quesadilla was oozing with mozzarella cheese that was congealed the tortilla was soggy and not heated at all and the whole thing was floating in a plate of grease! I truly have never seen such a mess presented at any restaurant.
Restaurantji Recommends
Lots of parking. That's about it. Tired hotel waiting whether it's going to be completely redone or demo'd and the property converted to condos. Walked in, walked out. Go there only if you're staying there because the travel coordinator for your company put you up here for the night.
We were in Durham for graduation and had made reservations here. They had a price fixed menu for the evening which was fine. However, it took over an hour for the appetizers to be served. The quality of food was good but the service put a real damper on the evening. They did comp is the bottle of wine we ordered.
It took them 1 hour to serve our appetizers and 3 hour for the full meal. Food quality was poor. Service was not only slow, they were understaffed, did not smile and were not friendly. The fixed menu for graduation only had one vegetarian option - an appetizer salad. To his credit, the manager recognized our poor experience, apologized and gave us a little off of the meal, which was appreciated. We will not eat here again and would not recommend it.
We had a very unpleasant dining experience at Carolina 1663. We had planned a couple of months in advance with the restaurant manager for a group of five families to dine together the evening before the UNC graduation. We were assured that everything was set up and arranged to accommodate our group as far as being seated together, etc. Our reservation was very early - 4:45 pm - because one of the families needed to get somewhere at 7:00 pm and because of the horrendous service we received that never happened! We were seated and received water - no bread basket and no wait staff - and sat for about an hour without anything happening. At some point, drink and food orders were taken but the drinks never appeared nor did the appetizers. At the one and half hour mark, we went to seek assistance from a manager and still at least another 20 minutes went by with nothing happening. The family with the 7 pm deadline missed their commitment! The management of the restaurant completely overbooked their catering and restaurant facilities - there was some sort of a banquet going on as well - and was ridiculously understaffed - in terms of wait staff, bartenders and kitchen staff. At $40 per person price fixed, no drinks included, this should not have happened. We were given some portion of our meal at a discount, but only because we asked, it was not offered and, frankly, we would have been much happier had the experience been positive and then gladly paid the full amount rather than getting a break on the price. Carolina 1663 is most definitely off our list.
Huge disappointment. Five families celebrating UNC graduation together. We were seated together as promised but restaurant was understaffed. It took 1 1/2 hours to place a beverage order and another 45 minutes to receive beverages. The food was awful. The veal didn't look, taste or seem right. The food service took about 3 hours. One family canceled their food order completely because it took so long. The one waiter was a nice and polite young man doing the best he could.