If you come here have patience. Extremely slow, very stingy like if they were going to run out of rice and beans. The attitude of the employees not the nicest and they never have anything
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Taylor McKinney
Food was good.. however an individual seemed to be receiving training while I was ordering. The trainer was being extremely rude to the employee, nitpicking everything they were doing and rushing them (I was the only customer). This should not be allowed in any work environment, it made me very uncomfortable and I could tell the trainee was as well.
Atmosphere: 1
Service: 1
Brandon Gremchuk
They seemed very short staffed. The help they did have was good, but definitely seemed like they could use some additional hands!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Chips
bellair d
every single table literally had food all over them. the man who put the rice in our bowls was nice the manager who stood over them was rude and rushed us just to be on their phone. when we got rung out the cashier wasn’t there and didn’t even click the button for us to checkout bc she was doing something else and the manager was standing right next to her texting on her phone.
Karla Mercado
Ordered twice from this location this week and each night they didn’t have chips available. Disappointing! Wish there was an option on the chipotle app to show out of stock items.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Burrito Bowl, Chips
Deb Pryor
Great employees & the best of fresh food.Wheelchair accessibility: Yes
Stop Dan and got me a burrito I haven't eaten there in a while it was the best burrito I've eaten in a
Atmosphere: 5
Food: 5
Service: 5
Z Lawson
Tiny portions, can still see the bottom of the bowl after you order, in defensive when you ask for more. Never answers the phone.
Atmosphere: 3
Food: 2
Service: 1
Diego Araiza (EpicSnat)
Y'all gotta stop overloading my burrito and bowls with mostly rice and beans. Make my food like you bout to treat your S/O to some good food. Give me appropriate serving of meat.
Atmosphere: 3
Food: 1
Service: 4
Beth Long
Not good. We ordered through DoorDash and delivery was fine. But meals not fine. This location variable in what you get. Meals were missing items and extremely limited in amounts. The bowls were more like snacks than the typical meal you’d expect. Also paid $3.50 for guacamole that was missing.
first they didn’t give me my chips - lady with red hair gave me the worst attitude. Second, they didn’t put any guacamole in my burrito & lastly, I found hair in my burrito... disgusting honestly. Do better.
Atmosphere: 1
Food: 1
Service: 1
Ethan Chao
I've been going to this chipotle somewhat consistently since it opened a while back and I've rarely been disappointed. I only order on the app so I never eat inside and the orders I get are pretty consistent with great portions. Compared to other chipotle locations I've been to around North Carolina, this has got to be the best. I usually only order close to opening hours to afternoon, when the ingredients are the freshest, and usually not during rush hours so that may be a reason why everything has worked out for me.
I went into chipotle tonight excited to get me a burrito bowel. Well I was met by a tall Caucasian Man that was working front line. It started off great him asking me what rice I wanted and beans but after that it took a turn. When he asked me my sides were at the salsa station , before I can spit out my full words I was met by pico de gallo salsa on my bowel. All because I said mild being I was thrown off by him moving extremely fast. Then he proceeds to say out loud as if I was dumb , just so you know this is mild and this is spicy I know my salsa’s thank you. Next I told him that is not what I wanted , so when I voiced that I was met with the worse attitude and he’s like you said mild , he states “so do I have to take this off now “ I say yes. So he goes and slams the food in the garbage. And I’m telling the other co worker he’s moving so fast I can’t think or truly say what I want . The other co worker just bows their head as if they don’t see how this man is acting. So he comes back to the salsa station after remaking my food and says you want spicy salsa and I’m so shaken up by his attitude literally I’m having anxiety attack in the inside , I couldn’t get out that I just wanted a little bit of spicy salsa . He then literally dumps a spoon full of salsa on my bowel , after feeling so disrespected and afraid to speak up I just accepted what was thrown in my bowel . Now my bowel is ruined by all this spicy salsa, this is the second time this has happen at this chipotle with the men. Idk if that last time was the same guy because the last guy was also a tall Caucasian man . How can you treat your customers so poorly, when we are literally paying for the food it’s not free or cheap . Also no person wants to feel rushed when they are ordering food , I didn’t know this was fast paced chipotle . The resolution I’m looking for is better customer service , everyone can’t order at a fast pace. I get it it’s getting busy but a split second to slow down and listen to a paying customer isn’t going to hurt anyone.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
Lila Philpot
Absolutely incredible staff! I came in fairly late and my order was made wrong. They gave me a discount and a free item and were so kind and apologetic. I work in service and for this kind of energy at the end of a long day and an annoying mistake is incredible. LOVE THESE PEOPLE!
Atmosphere: 5
Food: 5
Service: 5
Bjorn L.
They at least asked how my day was.Music was not too loud.Weather was nice outside.
If you come here have patience. Extremely slow, very stingy like if they were going to run out of rice and beans. The attitude of the employees not the nicest and they never have anything
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Food was good.. however an individual seemed to be receiving training while I was ordering. The trainer was being extremely rude to the employee, nitpicking everything they were doing and rushing them (I was the only customer). This should not be allowed in any work environment, it made me very uncomfortable and I could tell the trainee was as well.
Atmosphere: 1
Service: 1
They seemed very short staffed. The help they did have was good, but definitely seemed like they could use some additional hands!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Chips
every single table literally had food all over them. the man who put the rice in our bowls was nice the manager who stood over them was rude and rushed us just to be on their phone. when we got rung out the cashier wasn’t there and didn’t even click the button for us to checkout bc she was doing something else and the manager was standing right next to her texting on her phone.
Ordered twice from this location this week and each night they didn’t have chips available. Disappointing! Wish there was an option on the chipotle app to show out of stock items.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Burrito Bowl, Chips
Great employees & the best of fresh food.Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Guacamole
Stop Dan and got me a burrito I haven't eaten there in a while it was the best burrito I've eaten in a
Atmosphere: 5
Food: 5
Service: 5
Tiny portions, can still see the bottom of the bowl after you order, in defensive when you ask for more. Never answers the phone.
Atmosphere: 3
Food: 2
Service: 1
Y'all gotta stop overloading my burrito and bowls with mostly rice and beans. Make my food like you bout to treat your S/O to some good food. Give me appropriate serving of meat.
Atmosphere: 3
Food: 1
Service: 4
Not good. We ordered through DoorDash and delivery was fine. But meals not fine. This location variable in what you get. Meals were missing items and extremely limited in amounts. The bowls were more like snacks than the typical meal you’d expect. Also paid $3.50 for guacamole that was missing.
Restaurantji Recommends
first they didn’t give me my chips - lady with red hair gave me the worst attitude. Second, they didn’t put any guacamole in my burrito & lastly, I found hair in my burrito... disgusting honestly. Do better.
Atmosphere: 1
Food: 1
Service: 1
I've been going to this chipotle somewhat consistently since it opened a while back and I've rarely been disappointed. I only order on the app so I never eat inside and the orders I get are pretty consistent with great portions. Compared to other chipotle locations I've been to around North Carolina, this has got to be the best. I usually only order close to opening hours to afternoon, when the ingredients are the freshest, and usually not during rush hours so that may be a reason why everything has worked out for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Guacamole
I went into chipotle tonight excited to get me a burrito bowel. Well I was met by a tall Caucasian Man that was working front line. It started off great him asking me what rice I wanted and beans but after that it took a turn. When he asked me my sides were at the salsa station , before I can spit out my full words I was met by pico de gallo salsa on my bowel. All because I said mild being I was thrown off by him moving extremely fast. Then he proceeds to say out loud as if I was dumb , just so you know this is mild and this is spicy I know my salsa’s thank you. Next I told him that is not what I wanted , so when I voiced that I was met with the worse attitude and he’s like you said mild , he states “so do I have to take this off now “ I say yes. So he goes and slams the food in the garbage. And I’m telling the other co worker he’s moving so fast I can’t think or truly say what I want . The other co worker just bows their head as if they don’t see how this man is acting. So he comes back to the salsa station after remaking my food and says you want spicy salsa and I’m so shaken up by his attitude literally I’m having anxiety attack in the inside , I couldn’t get out that I just wanted a little bit of spicy salsa . He then literally dumps a spoon full of salsa on my bowel , after feeling so disrespected and afraid to speak up I just accepted what was thrown in my bowel . Now my bowel is ruined by all this spicy salsa, this is the second time this has happen at this chipotle with the men. Idk if that last time was the same guy because the last guy was also a tall Caucasian man . How can you treat your customers so poorly, when we are literally paying for the food it’s not free or cheap . Also no person wants to feel rushed when they are ordering food , I didn’t know this was fast paced chipotle . The resolution I’m looking for is better customer service , everyone can’t order at a fast pace. I get it it’s getting busy but a split second to slow down and listen to a paying customer isn’t going to hurt anyone.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
Absolutely incredible staff! I came in fairly late and my order was made wrong. They gave me a discount and a free item and were so kind and apologetic. I work in service and for this kind of energy at the end of a long day and an annoying mistake is incredible. LOVE THESE PEOPLE!
Atmosphere: 5
Food: 5
Service: 5
They at least asked how my day was.Music was not too loud.Weather was nice outside.