DO NOT EAT HERE !!! I am sick ever since i ate this meal yesterday diarrhea / food poisoning !! i didn’t even finish this food I spent about $25 here I ask for shrimp hibachi with no vegetables my first time at this place I didn’t know I would have to pay for parking and walk 2 miles I couldn’t check my food right then & there by time I got home I noticed it was shrimp rice and big large round carrots I didn’t even have the energy to do back there ! I want my money back I’m going to dispute it with my bank I ate about 3 bites put it away then warm it up again and couldn’t even finish and there’s not even real Japanese people cooking the food this was not hibachi at all it was carrots shrimp and rice ! I WANT MY REFUND !
Atmosphere: 1
Food: 1
Service: 1
Ofer Bick
$8.50 for a lunch special of lots of food is a steal! But the food is mediocre at best. Chicken did not taste Hibachi, and didn't taste very good at that. Fried rice was super greasy. Veggies were good, with the fresh large mushrooms and carrots cooked in sugar exceptional.
Atmosphere: 3
Food: 2
Service: 5
Tony Hall
Beware of this restaurant! We ordered a delivery dinner for 5 to celebrate my moms birthday. . After 45 minutes the restaurant called to say part of the delivery was being delivered and the rest had been forgotten. I cancelled the order and asked for a refund. They only gave a partial refund. This was unethical and poor customer service. There are plenty of other good restaurants so avoid this place!
Service: 1
emi gurganus
I’ve been eating at this place for about 5 years now. One thing is consistent: the crappy styrofoam containers they put your food in. If you get togo, bring your own tupperware or don’t even try this place. By the time you get home you will have soy sauce dripping all over your utensils, soy sauce packets, and white sauce. Or you could end up like me and have all of your food be emptied into the bottom of the bag (this has happened on multiple occasions). Other than that the food is pretty good especially for the price. Hibachi and Co. please change your containers - they are terrible. Sincerely a broke college student who just wants to enjoy a meal without crashing out 🥲
Food: 4
Q. Twins
Older latin lady won’t bother to check if your delivery order still being prepared, instead just tells you not ready yet without confirming and makes you wait for an order that already been picked up. Educate your staff, there’s no parking available around the restaurant therefore time to waste around because one of your employee is too lazy to.
Atmosphere: 2
Food: 3
Service: 2
thomas
if i could give this a 0 star i would, i ordered double teryakki and they gave me half hibachi!!! like how do you get this wrong if i could sue them for this i would food was cold and my box fell apart in my bag because they use cheap and crappy materials DO NOT eat here waste of money, waste of time -10000/10 experience worse food on franklin
Atmosphere: 1
Food: 1
Service: 1
Bain Floyd
I don’t know what was up with the experience, but I was very disappointed. Using the board to order…I get it if it gets busy, but with 2 people standing around, doesn’t make sense.
Food…biggest letdown. Hibachi Steak is typically one of my favorite meals to get anywhere. Everything from the steak to vegetables to rice was flavorless and bland. Soy sauce could not fix this. The best part was the salad (that’s a problem).
Overall, not worth your money to go here. Too many places in Chapel Hill to eat that are better worth your money.
Food: 1
Recommended dishes: Steak
P C
Nice joint with good food at a very reasonable price. Seating is a bit limited, based on the time of the day. People are nice and welcoming.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hibachi Chicken
Grant Hughes
Hurts me to leave this review cause this was one of my fav places as an undergrad. However, the falloff is drastic. Literally got 4 pieces of chicken on my Hibachi Chicken tray. Two pounds of rice and four pieces of chicken. Crazy.
June Bug
Took my family to the planetarium near here atmosphere was great. There was a football game coming up so you could feel the hype everywhere. Tailgates fraternities tourist all around. I asked around where the best place to eat was I was told subdog and this hibachi and co. So I ended up ordering the yummy chicken and the teriyaki chicken. I asked for vegetables on the side. The fried rice was certainly not fried and it had corn in it. The yummy chicken was anything but over seasoned overcooked dry not to mention they barely gave me any rice they said it looks like that because I ordered the vegetables on the side. The staff was nice enough to provide me with more rice. The kitchen is failing the staff here. The chicken teriyaki had no sauce when I asked for teriyaki sauce it was horrible 😫. So sad this location the traffic coming thru here if you had an adequate kitchen with good food such potential.
I love that you get such large portions for reasonable prices. Every time I’ve come here, the staff is very friendly. It’s also a great place to dine-in if you want to people-watch in a comfortable, welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauteed Mixed Vegetables, Hibachi Chicken, Filet Chicken & Shrimp Teriyaki, Steak, Hibachi Steak and Shrimp, Hibachi Steak, Hibachi Style with White Rice
Junebug
Took my family to the planetarium near here atmosphere was great. There was a football game coming up so you could feel the hype everywhere. Tailgates sorority and tourist all around. I asked around where the best place to eat was I was told subdog and this hibachi and co. So I ended up ordering the yummy chicken and the teriyaki chicken. I asked for vegetables on the side. The fried rice was certainly not fried and it had corn in it. The yummy chicken was anything but over seasoned overcooked dry not to mention they barely gave me any rice they said it looks like that because I ordered the vegetables on the side. The staff was nice enough to provide me with more rice. The kitchen is failing the staff here. The chicken teriyaki had no sauce when I asked for teriyaki sauce it was horrible ?. So sad this location the traffic coming thru here if you had an adequate kitchen with good food such potential.
Atmosphere: 4
Food: 2
Service: 4
Caitlin Huguely
My favorite place to eat on Franklin! Always so good and they give you great portion sizes!
Atmosphere: 5
Food: 5
Service: 5
Roxana Vazquez
Food is decent, not enough chicken even when asking for double the chicken , no teriyaki sauce
DO NOT EAT HERE !!! I am sick ever since i ate this meal yesterday diarrhea / food poisoning !! i didn’t even finish this food I spent about $25 here I ask for shrimp hibachi with no vegetables my first time at this place I didn’t know I would have to pay for parking and walk 2 miles I couldn’t check my food right then & there by time I got home I noticed it was shrimp rice and big large round carrots I didn’t even have the energy to do back there ! I want my money back I’m going to dispute it with my bank I ate about 3 bites put it away then warm it up again and couldn’t even finish and there’s not even real Japanese people cooking the food this was not hibachi at all it was carrots shrimp and rice ! I WANT MY REFUND !
Atmosphere: 1
Food: 1
Service: 1
$8.50 for a lunch special of lots of food is a steal! But the food is mediocre at best. Chicken did not taste Hibachi, and didn't taste very good at that. Fried rice was super greasy. Veggies were good, with the fresh large mushrooms and carrots cooked in sugar exceptional.
Atmosphere: 3
Food: 2
Service: 5
Beware of this restaurant! We ordered a delivery dinner for 5 to celebrate my moms birthday. . After 45 minutes the restaurant called to say part of the delivery was being delivered and the rest had been forgotten. I cancelled the order and asked for a refund. They only gave a partial refund. This was unethical and poor customer service. There are plenty of other good restaurants so avoid this place!
Service: 1
I’ve been eating at this place for about 5 years now. One thing is consistent: the crappy styrofoam containers they put your food in. If you get togo, bring your own tupperware or don’t even try this place. By the time you get home you will have soy sauce dripping all over your utensils, soy sauce packets, and white sauce. Or you could end up like me and have all of your food be emptied into the bottom of the bag (this has happened on multiple occasions). Other than that the food is pretty good especially for the price. Hibachi and Co. please change your containers - they are terrible. Sincerely a broke college student who just wants to enjoy a meal without crashing out 🥲
Food: 4
Older latin lady won’t bother to check if your delivery order still being prepared, instead just tells you not ready yet without confirming and makes you wait for an order that already been picked up.
Educate your staff, there’s no parking available around the restaurant therefore time to waste around because one of your employee is too lazy to.
Atmosphere: 2
Food: 3
Service: 2
if i could give this a 0 star i would, i ordered double teryakki and they gave me half hibachi!!! like how do you get this wrong if i could sue them for this i would food was cold and my box fell apart in my bag because they use cheap and crappy materials DO NOT eat here waste of money, waste of time -10000/10 experience worse food on franklin
Atmosphere: 1
Food: 1
Service: 1
I don’t know what was up with the experience, but I was very disappointed. Using the board to order…I get it if it gets busy, but with 2 people standing around, doesn’t make sense.
Food…biggest letdown. Hibachi Steak is typically one of my favorite meals to get anywhere. Everything from the steak to vegetables to rice was flavorless and bland. Soy sauce could not fix this. The best part was the salad (that’s a problem).
Overall, not worth your money to go here. Too many places in Chapel Hill to eat that are better worth your money.
Food: 1
Recommended dishes: Steak
Nice joint with good food at a very reasonable price. Seating is a bit limited, based on the time of the day. People are nice and welcoming.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hibachi Chicken
Hurts me to leave this review cause this was one of my fav places as an undergrad. However, the falloff is drastic. Literally got 4 pieces of chicken on my Hibachi Chicken tray. Two pounds of rice and four pieces of chicken. Crazy.
Took my family to the planetarium near here atmosphere was great. There was a football game coming up so you could feel the hype everywhere. Tailgates fraternities tourist all around. I asked around where the best place to eat was I was told subdog and this hibachi and co. So I ended up ordering the yummy chicken and the teriyaki chicken. I asked for vegetables on the side. The fried rice was certainly not fried and it had corn in it. The yummy chicken was anything but over seasoned overcooked dry not to mention they barely gave me any rice they said it looks like that because I ordered the vegetables on the side. The staff was nice enough to provide me with more rice. The kitchen is failing the staff here. The chicken teriyaki had no sauce when I asked for teriyaki sauce it was horrible 😫. So sad this location the traffic coming thru here if you had an adequate kitchen with good food such potential.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
I love that you get such large portions for reasonable prices. Every time I’ve come here, the staff is very friendly. It’s also a great place to dine-in if you want to people-watch in a comfortable, welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauteed Mixed Vegetables, Hibachi Chicken, Filet Chicken & Shrimp Teriyaki, Steak, Hibachi Steak and Shrimp, Hibachi Steak, Hibachi Style with White Rice
Took my family to the planetarium near here atmosphere was great. There was a football game coming up so you could feel the hype everywhere. Tailgates sorority and tourist all around. I asked around where the best place to eat was I was told subdog and this hibachi and co. So I ended up ordering the yummy chicken and the teriyaki chicken. I asked for vegetables on the side. The fried rice was certainly not fried and it had corn in it. The yummy chicken was anything but over seasoned overcooked dry not to mention they barely gave me any rice they said it looks like that because I ordered the vegetables on the side. The staff was nice enough to provide me with more rice. The kitchen is failing the staff here. The chicken teriyaki had no sauce when I asked for teriyaki sauce it was horrible ?. So sad this location the traffic coming thru here if you had an adequate kitchen with good food such potential.
Atmosphere: 4
Food: 2
Service: 4
My favorite place to eat on Franklin! Always so good and they give you great portion sizes!
Atmosphere: 5
Food: 5
Service: 5
Food is decent, not enough chicken even when asking for double the chicken , no teriyaki sauce
Atmosphere: 4
Food: 3
Service: 5
Loved the hibachi shrimps.
Nice one
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