McDonald's
409 W Franklin St, Chapel Hill
(919) 967-5788
Recent Reviews
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Would give a 0 if possible. Possibly the slowest McDonald’s and you wait that long for your food to come out cold.
Atmosphere: 1
Food: 2
Service: 1
Dirty tables, every single hand sanitizer container was empty, and there was no soap in the bathroom. The grossest McDonald's I've ever been to.
Atmosphere: 1
Food: 4
Service: 1
The employees take there sweet time to take ur order the cook was walking around in the back by the fryer drinking coffee it took over 25 minutes to get my food …. Was a biscuit an ice coffee mind u the homeless man that was taking on the counter got faster service that we got it seems to be more of a homeless shelter than a restaurant most mornings
Atmosphere: 1
Food: 1
Service: 1
If I give a 0 I would. My pregnant daughter is up there taking a class for work. She ordered food from Tropical Smoothie and was going to get an apple pie from McDonald's. So she parked in the McDonald's parking lot and walked across the street to pick the order up from TS then was going to get her apple pie. She was gone from her car for 5 minutes and I know because I was on the phone with her. When she came out if TS her car was already loaded by the towing company. She had not seen the sign on the corner of the property and the tow truck driver had to point it out. It costed her $290 that she didn't have to get her car back. This is beyond ridiculous and I will be contacting my lawyer tomorrow. Be aware of this McDonalds and Barnes Towing!!!!!!!
They now have security to weed out the riffraff.
Atmosphere: 5
Food: 5
Service: 5
Staff pushes orders ready when they are not ready and you still have to stand anywhere from five to ten minutes for your order after they say it’s ready. Staff is rude and will ignore you if you’re standing there needing something. Filled my drink completely with ice and when I asked for more drink because I poured some of the ice out she stood at the drink machine for a few minutes and made me wait while I looked at her. Work in the area and it’s nor fun to get an order.
I ordered a large lemonade with no ice.I got a medium lemonade with no ice but got charged for a large.The employee told me that the manager told them to pass out the medium cups.If they ask for no ice inside the lemonade, and if that's the case, I should have gotten charged for a medium lemonade and just because someone asks for no ice does not mean that their drinks should be smaller because they feel as though they don't want to give out a large cup.And I am playing the monopoly game.So it really messed me up, cuz.I ordered a large just so I can get another piece of the monopoly game
Atmosphere: 5
Food: 1
Service: 1
In McDonald's Chapel hill, there is a person who does not wash his hands when leaving the bathroom, I have observed it many times, whenever I go to lunch it happens that whenever I am washing my hand And I hear them flush the toilet and i see him coming out, he passes by and leaves, when i go to the counter he is taking the order or he is serving the food, Now I wonder if he's the only dirty one who doesn't think about the health of others. I don't want to tell him the name, I hope he looks at this and can be clean.
Take out order sat for 20 min with meal made and frapee completely thawed
Atmosphere: 4
Food: 4
Service: 2
I don't like this place .If you get out of your car, you will get towed. $360 fee. Not worth the risk. No french fries are worth $360.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There was no drive thru,.No parking places. I was not pleased with how long it took me to get parked somewhere.The staff were great but if your in a rush don't go here because you will need at least 20min to figure out where to park your car.
Atmosphere: 1
Food: 4
Service: 4
I never back to this place 😕 😪 😔 😞 😩
Atmosphere: 1
Food: 1
Service: 1
When you want to park to order food from this restaurant, but as soon as you get out of the car they call the towing company to take your car and you have to pay $360 cash or $450 by card, and you will have to go 30 minutes to get your car back, there is fraud between this restaurant and the towing company
Atmosphere: 1
Food: 1
Service: 1
Horrible experience. Parking scam beware. If you park there and don’t order fast enough your car will get towed! It didn’t even take 12 minutes of being there when the car was taken. No fast food is worth paying a towing price of almost $800. How many people have had this issue?
Every time I order delivery they forget half the dang meal. I don't know how hard it is to pack a bag, but apparently it's close to rocket science.
Atmosphere: 1
Food: 1
Service: 1
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