As a longtime Panera customer, I am very sad to say this may be my last visit to this Panera in particular and maybe all Paneras in general. It is so obvious that corners are being cut everywhere: staffing; amenities such as eating utensils, plastic glasses, napkins!, bags; and, worst of all, freshness of the food. Why would bakery be stale early in the morning? Why would focaccia not even look like focaccia?
Atmosphere: 2
Food: 1
Service: 2
Caleb Myers
Wren, Elena, and another tall gentleman (I forgot his name) were AMAZING. The epitome of hospitality.
Tim Bradley
Went inside order my food to go watched four other customers that ordered after me that was eating in, get their order, filled and sit down before mine. Then, when I looked in the bag for my order, the soup cup was turned up on its side because it was put on top of the other food, and the bread was not wrapped. It was just tossed in the bag.. I gave the bread back to him and asked them to wrap it. They said they don’t and so I told them to throw it away.. I didn’t see paying as much as you have to pay to eat there to receive dirty food. When I told the front counter, they shrugged their shoulders and acted as if they would go back and talk to the people that prepared the food, but no one offered to correct the problem or make it right.
Atmosphere: 5
Food: 1
Service: 1
David Smith
Disgusting, trash on tables counters, and floors, unsanitary.
Atmosphere: 2
Food: 1
Perry Davis
Service is always friendly here and service is quick. Today on my visit Alana went out of her way to give me superb service🥰
Atmosphere: 5
Food: 5
Service: 5
Cherie Bowen
This Panera has contracted with a predatory towing company, Barnes Towing, to seize customer cars, tow them and exhort them for $360 cash or $450 by credit card, minutes after they park in the Panera lot. I have contacted Panera Corporate and they said it is out of their juridiction and yet this Panera has an arrangement with a towing company that snatches cars within minutes of parking. I parked to patronize both Panera and its neighbor and never even got to go in Panera because my car was towed within 5 minutes of being there. I had to take a Lyft for $34 and then pay $360 to get my car and belongings back (including my medication). This was theft and ransom!! Horrible owner and towing company. I will never patronize Panera again.
Michelle Porchia
They were out of the item I wanted. Sat in the covered patio. Customer was face timing out there. Hard for us to have our conversation.
Atmosphere: 3
Food: 5
Service: 5
Big Cuh
Managers are horrible. I saw a lady on night shift hitting a weed pen and she was very disrespectful. Another manager named Joey I believe was also very unprofessional and just seemed like he hated working there. I definitely don’t recommend this location at all.
Atmosphere: 2
Food: 2
Service: 1
Jayce Kitchen
Worst dine in experience of all time . I came here to eat not knowing what to expect because I’m not from here . It took 5+ minutes for us to even get someone up to the register to take our order , so we just went and ordered through the quick order . The food came out lukewarm , everything tasted unoriginal to what it tasted like at any other location , etc. We then went outside to find our vehicle towed because the person driving our vehicle went to a resteraunt right around the corner and they claimed they could do it despite the rest of the vehicle containing Panera bread customers . The guy working there told us it’s all through the towing service and that they didn’t call it , yet most tow service people I’ve talked to have told me Panera had to authorize it . Long story short , my family also did not digest the food well. I don’t know what went wrong up from the vehicle irregularities to the food delivery , etc . But for my reccomendation , take your buisness elsewhere
I've been going to various Panera locations for 20 years and I always get the same thing. A tuna sandwich, a broccoli cheddar soup and a baguette. I've tried this Panera twice (just moved here) and both times the sandwich and baguette were stale and inedible. The soup was cold and has a weird consistency that no other Panera has. I'm so bummed because I have a hard time with eating and this meal is one I can always count on. But not anymore.
The facility and staff are fine.
Atmosphere: 3
Food: 1
Service: 3
Carolyn Mattingly
This place and Barnes Towing and Wrecker service prey upon the innocent who have a baby in NICU and come for a quick meal and other essentials get their vehicle towed for stepping off the property to conveniently grab other things so they can quickly get back to there baby in the hospital nest by.
If you’re not local you’ll be caught up in this kind of a nightmare when you return and your vehicle is gone. Towed and fines that are extreme while you’re already under stress from a suck newborn.
Tiffany Willett
Nasty place found I hair in my food
Parking: It’s sucked they towed cars if u don’t go into there place or walk to another one
As a longtime Panera customer, I am very sad to say this may be my last visit to this Panera in particular and maybe all Paneras in general. It is so obvious that corners are being cut everywhere: staffing; amenities such as eating utensils, plastic glasses, napkins!, bags; and, worst of all, freshness of the food. Why would bakery be stale early in the morning? Why would focaccia not even look like focaccia?
Atmosphere: 2
Food: 1
Service: 2
Wren, Elena, and another tall gentleman (I forgot his name) were AMAZING. The epitome of hospitality.
Went inside order my food to go watched four other customers that ordered after me that was eating in, get their order, filled and sit down before mine. Then, when I looked in the bag for my order, the soup cup was turned up on its side because it was put on top of the other food, and the bread was not wrapped. It was just tossed in the bag.. I gave the bread back to him and asked them to wrap it. They said they don’t and so I told them to throw it away.. I didn’t see paying as much as you have to pay to eat there to receive dirty food. When I told the front counter, they shrugged their shoulders and acted as if they would go back and talk to the people that prepared the food, but no one offered to correct the problem or make it right.
Atmosphere: 5
Food: 1
Service: 1
Disgusting, trash on tables counters, and floors, unsanitary.
Atmosphere: 2
Food: 1
Service is always friendly here and service is quick. Today on my visit Alana went out of her way to give me superb service🥰
Atmosphere: 5
Food: 5
Service: 5
This Panera has contracted with a predatory towing company, Barnes Towing, to seize customer cars, tow them and exhort them for $360 cash or $450 by credit card, minutes after they park in the Panera lot. I have contacted Panera Corporate and they said it is out of their juridiction and yet this Panera has an arrangement with a towing company that snatches cars within minutes of parking. I parked to patronize both Panera and its neighbor and never even got to go in Panera because my car was towed within 5 minutes of being there. I had to take a Lyft for $34 and then pay $360 to get my car and belongings back (including my medication). This was theft and ransom!! Horrible owner and towing company. I will never patronize Panera again.
They were out of the item I wanted. Sat in the covered patio. Customer was face timing out there. Hard for us to have our conversation.
Atmosphere: 3
Food: 5
Service: 5
Managers are horrible. I saw a lady on night shift hitting a weed pen and she was very disrespectful. Another manager named Joey I believe was also very unprofessional and just seemed like he hated working there. I definitely don’t recommend this location at all.
Atmosphere: 2
Food: 2
Service: 1
Worst dine in experience of all time . I came here to eat not knowing what to expect because I’m not from here . It took 5+ minutes for us to even get someone up to the register to take our order , so we just went and ordered through the quick order . The food came out lukewarm , everything tasted unoriginal to what it tasted like at any other location , etc. We then went outside to find our vehicle towed because the person driving our vehicle went to a resteraunt right around the corner and they claimed they could do it despite the rest of the vehicle containing Panera bread customers . The guy working there told us it’s all through the towing service and that they didn’t call it , yet most tow service people I’ve talked to have told me Panera had to authorize it . Long story short , my family also did not digest the food well. I don’t know what went wrong up from the vehicle irregularities to the food delivery , etc . But for my reccomendation , take your buisness elsewhere
Atmosphere: 1
Food: 1
Service: 1
Extremely nice employees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our favorite restaurant Ms alana is our boo.
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 3
I've been going to various Panera locations for 20 years and I always get the same thing. A tuna sandwich, a broccoli cheddar soup and a baguette.
I've tried this Panera twice (just moved here) and both times the sandwich and baguette were stale and inedible. The soup was cold and has a weird consistency that no other Panera has.
I'm so bummed because I have a hard time with eating and this meal is one I can always count on. But not anymore.
The facility and staff are fine.
Atmosphere: 3
Food: 1
Service: 3
This place and Barnes Towing and Wrecker service prey upon the innocent who have a baby in NICU and come for a quick meal and other essentials get their vehicle towed for stepping off the property to conveniently grab other things so they can quickly get back to there baby in the hospital nest by.
If you’re not local you’ll be caught up in this kind of a nightmare when you return and your vehicle is gone. Towed and fines that are extreme while you’re already under stress from a suck newborn.
Nasty place found I hair in my food
Parking: It’s sucked they towed cars if u don’t go into there place or walk to another one
Atmosphere: 1
Food: 1
Service: 1
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