Pizza Hut
1728 Fordham Blvd, Chapel Hill
(919) 942-7713
Recent Reviews
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Absolute worst experience! Will never order from this place again! How the hell does a 40 mins wait turn into two hrs and 30 min wait, then turn into oh I’m sorry we don’t have a delivery driver. Smh didn’t you think to tell us that before you took our money and made us wait for hrs! I come pick it up and then the lady telling me I have to repay cause she had to cancel my order. Will never ever order from here again! zero stars!
Bad place , no cups, what happened with this place!!!!! 😔
Atmosphere: 1
Food: 1
Service: 1
So I went to the restaurant all I wanted was cheese breadsticks but I knew it was a special. He said no but after I paid I looked up on pizza Hut app it is. 6.00 I may add and you get a 2 litter with it. In the times of saving money everything counts. Always look at the app before going to this location.
Atmosphere: 1
Food: 4
Service: 1
The food was alright the main problem was the ac wasn’t on and it was 95 degrees out also the soda machine was broken and they didint have any napkins anywhere I think that they need to get everything back in order soon
Atmosphere: 1
Food: 3
Service: 2
Needs someone to call me the lady that works there is horrible don’t know how to get talk t people
Atmosphere: 1
Food: 1
Service: 1
Twice I ordered delivery and the pizza didn’t come until half an hour after estimate. Awful customer service as I was told I couldn’t contact driver. Second time I didn’t even wait. I have dignity and a life. So do workers here who can’t do their job. Shut this place down.
Atmosphere: 1
Food: 1
Service: 1
Visited twice, once for a promo and again to collect the promo. My order was prepared as expected for each visit and an employee went above and beyond during my second visit by working with me through a mistake that I made. Give 'em a chance.
Atmosphere: 5
Food: 5
Service: 5
I ordered late-night pickup and was very happy to experience the tastes from my childhood. I don’t each pizza often and haven’t had the Hut in probably 10 years, but the recipe is just as good as I remember. Great service here too!
Atmosphere: 5
Food: 5
Service: 5
I spent over $50 for pizzas from this place I get the pizzas home and they are piled with this grease it is just dripping and everything. I got multiple pizzas and they said it was due to how I ordered the pizza funny the cheese pizza with no other toppings and no extra sauce is the worst offender out of them all it's swimming in a bowl of grease. All they could offer was to remake it I don't want this now I want my money back. Pizza is going in the trash. If I want it greasy nasty food I would have went to McDonald's. Will be issuing a chargeback this is not acceptable I will never ever be eating from Pizza Hut ever again
Atmosphere: 1
Food: 1
Service: 1
I placed an order on the phone with the person over the store. she was very polite, positive, friendly and helpful. I really appreciate the customer service. I know that they were short handed but an area of improvement that I can offer is the making of the pizza. Other than that, everything was good.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I had 2 bad experiences here. One day, I ordered food online through their website and the order was accepted. I even got a confirmation email. When I went to pick up the food, the doors were locked, the lights were off, and nobody was inside. This was a normal weekday during business hours. Another time I ordered 6 wings, and I only got 5. I called them and was put on hold for almost 15 minutes before the call disconnected. Nice people, but I will never shop here again.
Atmosphere: 3
Food: 3
Service: 3
Great location had a large order done right on time with zero errors
Atmosphere: 5
Food: 5
Service: 5
Stopped by to grab a pizza on New Years Eve 2024. Did not realize what day it was until I saw the packed store with only *one* employee working.
Y'all need to give that kid a hell of a raise. He kept his composure, had a good attitude, clearly had an experienced workflow figured out, and managed to get everyone out without a horrendous wait.
I understand corporate culture and their aggressive allergy to paying people what they're worth, but whatever this guy is being paid, he deserves more.
Atmosphere: 3
Food: 5
Service: 5
shouldn’t get tips on stealing from customers from tiktok
Service: 1
This is the worst Pizza Hut I've ever ordered from. Multiple times I've ordered here and the hand-tossed pizza dough is dry and tastes like cardboard. The staff is not properly trained on pizza dough preparation! Please do better!
Atmosphere: 2
Food: 1
Service: 2
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