Starbucks

Name: Starbucks
Address: 6120 Farrington Rd, Chapel Hill, North Carolina, 27517, US
Telephone: (984) 484-7995
Price range: $
Rating: 4.2

$ • Coffee Shops

Hours:
6120 Farrington Rd, Chapel Hill
(984) 484-7995

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About Starbucks

Starbucks, a popular coffee chain, continues to receive mixed reviews from customers. While the staff is generally friendly and accommodating, there are areas that need improvement. The availability of certain drinks, such as decaf brewed coffee, is often limited, and the full menu is not always displayed on the screens behind the counter. Additionally, there is a lack of a station to add sugar, cream, and milk to drinks. The music selection has also been criticized.

Customers have noted inconsistencies in the quality and consistency of the drinks, with some days the coffee being too strong and other days tasting primarily of cold foam or cream. The wait times, even for drive-thru orders, can be lengthy, and it can be difficult to get the attention of staff to retrieve orders from the drive-thru. Despite these issues, the staff is generally praised for their friendliness and efforts to assist customers.

The location has received positive reviews for its great people, atmosphere, and cleanliness. Customers have highlighted the exceptional service provided by the staff, particularly Tre, who is praised for his attention to detail and care in preparing each coffee cup. The store manager, Matthew, is also commended for his friendly demeanor and attentiveness to customers. The overall experience at this Starbucks location has been described as a gathering place where customers can enjoy their thoughts for the day and feel part of the "Starbucks Family."