Starbucks
6120 Farrington Rd, Chapel Hill
(984) 484-7995
Recent Reviews
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No complaints about the staff, who are friendly and seem to try to do their best. But they were out of decaf brewed coffee... in the middle of the day on a Saturday. A lot of drinks weren't available to order. The screens behind the counter didn't list the full menu - just a few of the highest-price drinks. I had to look up the menu on my phone to order. Also, no station to add sugar, cream, milk etc. to your drink. Finally - pretty terrible music selections. This new location needs some serious oversight by management.
Atmosphere: 2
Food: 4
Service: 5
This location has very quick service and friendly people!
Atmosphere: 5
Food: 5
Service: 5
Great Cappuccino.
Atmosphere: 5
Food: 5
Service: 5
The management is awful, they close early nearly half the days of the week, and are very understaffed. My girlfriend and i come weekly and we have had the door shut in our face nearly 5 times. The drive through also takes about 10-15 mins just to order. Good food and drinks, but man the staffing is terrible
Atmosphere: 1
Food: 3
Service: 1
The service at the Farrington Rd store is always super slow. It doesn't matter what time of day. Don't stop if you're in a rush. They need more workers for sure. Quite possibly they shouldn't have opened here if there aren't enough people to work. It's a very busy area with so many people.
Every visit is a different experience. Sometimes the coffee is good, sometimes it's lukewarm and burnt. Sometimes they open on time, sometimes you're greeted by a handwritten sign in the drive-thru announcing they're opening at 8:30 today. If you like being surprised on your $7.00 coffee run, this is the place for you!
Atmosphere: 2
Food: 2
Service: 2
Best Starbucks. Friendly helpful people. Food is good. Very clean and new!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Pesto & Mozzarella Sandwich
Regularly mobile order here and receive drinks that have no cold foam? If there is cold foam in the recipe on the Starbucks app why are you not giving me cold foam?
First off, the staff are amazing and always SUPER friendly and accommodating! Nothing but great things to say there. The reason for a lower rating is because I come here several times a week and there are always 2 major pain points: 1. - the wait is always very long. Even if I order ahead to pick up in the drive-thru, I end up sitting there for at least 10 minutes if not more. If I choose to park and go inside to grab my order, I have to wait until I can flag someone down to grab my order from the drive-thru orders and sometimes that can be hard (again, the staff are doing their best but always VERY busy) the second pain-point is the inconsistency of the drinks. I get the same drink every day and it's never consistent. Some days its very strong coffee flavor, others it tastes like I am drinking pure cold foam/cream and seemingly no coffee at all. I just wish they maybe had more staff and better training to improve the consistency of the drinks. It makes me consider going to a different starbucks when I am short on time and don't want to waste $7.00 on a coffee that may or may not be what I ordered.
Atmosphere: 5
Food: 3
Service: 5
The people are nice but they seem to always be cheap with the Nitro and never fill the cup all the way. Now today, I ordered a drink with extra foam and did not recieve any...
Pics are of my drink vs what I ordered.
Food: 4
Service: 3
Restaurantji Recommends
Great spot. Fast, easy drive though, big inside.
Atmosphere: 5
Food: 5
Service: 5
I used the drive thru — from order to pick up service was excellent, staff friendly and professional, order was accurate and delicious!
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
i normally don’t leave reviews for starbucks but the customer service here was too good not to review. they’re super kind and upbeat.
Atmosphere: 5
Food: 5
Service: 5
After spending some time in the yard with mulch and other misc, I ordered a drink for pickup and drove through. It was the best looking thing I've seen lately and a great follow up to yard work and a hot day. The barista (Ellie?) has been pleasant as well as provided polite and wonderful customer service.This location is new and fresh-looking with a convenient drive-thru for the area(several others don't offer a drive-thru and require inside ordering or pickup as the only option). Also, this location used to be a comic shop!
10/10 so good
Atmosphere: 5
Food: 5
Service: 5
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