Worst one I been too and the managers don’t gaf!! ?
Atmosphere: 1
Food: 1
Service: 1
Dietra Lynn
My order was simple, 2 large hot waters which shouldn’t have went through the line of orders, the cashier can make hot water and send me on my way but I stood there for 10 minutes waiting and after still not getting any hot water (to make a hot tea) I had to ask for it again. The condiment tray was out of supplies and when a customer had to ask for a sleeve they still didn’t replenish the supplies for customers. The trash can outside was so overloaded with trash that customers were placing trash on top of the container.The lady working the register was very polite, and a very pleasant staff member to interact with… I just think she didn’t understand that she could make the hot water instead of sending it through the entire line of orders.
Atmosphere: 1
Service: 1
Noretal iationallowed
NOT A DRIVE THROUGH!!!!! Remove from description!It's a Harris
Atmosphere: 1
Service: 1
lindsay tallman
Amazing service from the baristas!! Especially Ari, she is the best I definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Edu US-108
Custumer service is nice, but be very careful if you only order a coffee cup and something to eat to take home, the punch they give you will be well packaged but completely out of balance, causing a great risk of the bag tipping over while you are driving. I'm a delivery person and this causes a lot of inconvenience.
s_ foreman
No one here for 15 mins so i left. Waited and no one was there to serve me. Glad I didn't order online. Never had this happen at a Starbucks before.
Atmosphere: 1
Food: 1
Service: 1
asher scott
I don't think the baristas are getting proper training here. They keep making drinks wrong. This was supposed to be an ice latte and it's just wrong.
Atmosphere: 5
Food: 2
Service: 2
Josh Hurst
The two girls working today got me my food and drink while multitasking a ton of other things WHILE BEING BERATED BY A KAREN (who was, of all things, actually named Karen)... refused a cash tip for their troubles. Give em a
Atmosphere: 5
Food: 5
Service: 5
Nejev Polo
Louise was very helpful and friendly. Such a great experience and the drinks were perfect. Perfect location as well next to Harris Teeter.
Terrible service!! I walked in, they’d just opened for the day. I was only customer at that moment. A young black girl barista the only worker. I ordered and paid for a coffee. She proceeded to fix my drink. But before finishing it a black couple walked in. The barista immediately stopped working on my coffee and tended to them (I’m a white male). They chatted casually and placed an order. I waited “patiently “ for what seemed like 4-5 LONG MINUTES. then, she walked back to my drink, put a lid on the cup and handed it to me!! Took 5 SECONDS. She could’ve had me out the door 5 minutes sooner, the black couple would’ve only had to wait 5 seconds. Very inconsiderate and insulting. She didn’t apologize for making me wait, no “thank you”. I’ll never go back to that location - University Place mall next to Harris Teeter.
Tyler Gruhn
They made a warm chocolatey coffee for me that wasn't on the menu. Was delicious!
Atmosphere: 5
Food: 5
Service: 5
Sara D.
I've been to this Starbucks multiple times and they have always been out of stuff. For example, I recently went and ordered a latte and a croissant. After I paid, the barista realized there was no more coffee to make my drink unless I wanted a stale cold brew, and no more croissants. The proper thing to do would have been to check/know what's in stock before having customers pay. Again today I went and just ordered a latte, and this time no coffee available. No coffee at a Starbucks!! It's very unfortunate that this store is always out of stock in basic items like espresso/coffee.
Melissa DeStefano
Daysha was friendly and quick with my order, being the only person behind the counter It was impressive and kudos to her!
Sara Ramseur
This location is never open when it says it is. If you’ve changed your hours update it so we actually know when it will be open
Worst one I been too and the managers don’t gaf!! ?
Atmosphere: 1
Food: 1
Service: 1
My order was simple, 2 large hot waters which shouldn’t have went through the line of orders, the cashier can make hot water and send me on my way but I stood there for 10 minutes waiting and after still not getting any hot water (to make a hot tea) I had to ask for it again. The condiment tray was out of supplies and when a customer had to ask for a sleeve they still didn’t replenish the supplies for customers. The trash can outside was so overloaded with trash that customers were placing trash on top of the container.The lady working the register was very polite, and a very pleasant staff member to interact with… I just think she didn’t understand that she could make the hot water instead of sending it through the entire line of orders.
Atmosphere: 1
Service: 1
NOT A DRIVE THROUGH!!!!! Remove from description!It's a Harris
Atmosphere: 1
Service: 1
Amazing service from the baristas!! Especially Ari, she is the best I definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Custumer service is nice, but be very careful if you only order a coffee cup and something to eat to take home, the punch they give you will be well packaged but completely out of balance, causing a great risk of the bag tipping over while you are driving. I'm a delivery person and this causes a lot of inconvenience.
No one here for 15 mins so i left. Waited and no one was there to serve me. Glad I didn't order online. Never had this happen at a Starbucks before.
Atmosphere: 1
Food: 1
Service: 1
I don't think the baristas are getting proper training here. They keep making drinks wrong. This was supposed to be an ice latte and it's just wrong.
Atmosphere: 5
Food: 2
Service: 2
The two girls working today got me my food and drink while multitasking a ton of other things WHILE BEING BERATED BY A KAREN (who was, of all things, actually named Karen)... refused a cash tip for their troubles. Give em a
Atmosphere: 5
Food: 5
Service: 5
Louise was very helpful and friendly. Such a great experience and the drinks were perfect. Perfect location as well next to Harris Teeter.
Atmosphere: 5
Food: 5
Service: 5
Not enough workers overcrowded
Restaurantji Recommends
Terrible service!! I walked in, they’d just opened for the day. I was only customer at that moment. A young black girl barista the only worker. I ordered and paid for a coffee. She proceeded to fix my drink. But before finishing it a black couple walked in. The barista immediately stopped working on my coffee and tended to them (I’m a white male). They chatted casually and placed an order. I waited “patiently “ for what seemed like 4-5 LONG MINUTES. then, she walked back to my drink, put a lid on the cup and handed it to me!! Took 5 SECONDS. She could’ve had me out the door 5 minutes sooner, the black couple would’ve only had to wait 5 seconds. Very inconsiderate and insulting. She didn’t apologize for making me wait, no “thank you”. I’ll never go back to that location - University Place mall next to Harris Teeter.
They made a warm chocolatey coffee for me that wasn't on the menu. Was delicious!
Atmosphere: 5
Food: 5
Service: 5
I've been to this Starbucks multiple times and they have always been out of stuff. For example, I recently went and ordered a latte and a croissant. After I paid, the barista realized there was no more coffee to make my drink unless I wanted a stale cold brew, and no more croissants. The proper thing to do would have been to check/know what's in stock before having customers pay. Again today I went and just ordered a latte, and this time no coffee available. No coffee at a Starbucks!! It's very unfortunate that this store is always out of stock in basic items like espresso/coffee.
Daysha was friendly and quick with my order, being the only person behind the counter It was impressive and kudos to her!
This location is never open when it says it is. If you’ve changed your hours update it so we actually know when it will be open