Starbucks

Eastgate Shopping Center, 1800 E Franklin St, Chapel Hill
(919) 929-2613

Recent Reviews

Lily Spalding

Came in at a very busy time and had to bother the lovely but busy baristas for straws, creamer, sugar, etc. Surprised this wasn't available on the counter as it usually is!!

Atmosphere: 1

Food: 3

Service: 5

Muga Katoke

Service was slow and inattentive. Messed up my order....

Atmosphere: 3

Food: 1

Service: 1

Austin Hawks

I didn't buy anything, I was not a customer. This Starbucks gets 5 stars in my book for other reasons. My car's alternator seized and I needed a tow at midnight. I sat at this Starbucks waiting for my Lyft home and they still were playing music even after business hours. This kept the vibes TIGHT in a time of misfortune. I will probably get a coffee here sometime too.

Q. Twins

Most arrogant and Xenophobic starbucks employees in the world!!!Don’t order through UberEatsfrom this location! Staff systematically ignores these orders just to treat drivers poorly so they can feel superior over us.So if you still order from here and didn’t get your order right or on time do not blame your driver. All the other locations are much better.

Atmosphere: 2

Food: 3

Service: 1

LDC

Kind people, a happy environment, can get crowded, which can mean a longer wait time for your food/drink. Maybe order ahead online if you're in a hurry. But overall, good people and

Atmosphere: 4

Food: 4

Service: 4

Hannah Alexander

Alex was very rude!

Vidya

The food and drinks were delicious.and the service was great. I highly recommend it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Frappuccino

Brandon Ford

The baristas are so friendly over there even with my Creative drink. ? Look for Alex or Layla too if you want to have some awesome drink

Atmosphere: 5

Food: 5

Service: 5

Annette Fernandez

At 8:46 on a Friday the manager says the sign is wrong….they actually close at 8:30pm.

Atmosphere: 1

Food: 1

Service: 1

Love

I had Caroline helps me this morning. She was super sweet and patient. I’m use to having rude baristas so this was a nice change in pace. Will come back :.)

Nathan H

Not busy at all when I went. I enjoyed it.

Atmosphere: 5

Food: 5

Service: 5

Ryan Davison (RYRY)

This place is great. Best service and coffee and fast with business loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino, Starbucks Blonde Espresso Roast, Chocolate Chip Cookie, Featured Blonde Roast, Featured Medium Roast Pike Place Roast, Reduced

Kat Pritchard

REALLY lovely staff. Everyone is so kind, and even when they’re busy or overwhelmed they have amazing customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast, Kind Salted Caramel

Glynis

No thank you. My coffee was filled to the top, which made the lip of the cup give way, which sent coffee all over my car when i tried to put it in the cup holder. I had bought two and only one made it safely into my car. I came in with the ruined cup and drenched holder and i was told “well we aren’t supposed to fill them up but people want to so it’s a lose lose.” Okay, thanks for asking if i am okay. Instead you ask three times about the other cup. Really? Second, i never asked for it to be filled all the way, your barista did that on their own. Only reason i give two stars is i know the job is hard. However, don’t make backhanded comments like i asked for coffee all over my car and a scalded hand. Rude.

Dana Delpha

After accidentally ordering a drink that had gluten in it (chocolate cream cold brew” the barista was kind enough to remake the drink and create chocolate foam with the mocha syrup so I could have a similar flavor. She really went out of her way for something that was my mistake and I really appreciate it!

Load More