Starbucks
100 Village Center Dr, Chapel Hill
(336) 534-1524
Recent Reviews
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The last time I had to wait, today is even a longer wait 25 mins in the line and I'm still not at the drive thru window. I already placed my order. I don't know if they're short staff or what their problem is. This is not a Starbucks you want to go for a quick stop.
Service: 1
I was working on my computer at this Starbucks when an employee unexpectedly asked me to leave, despite the store being empty and me not disrupting anyone. I’ve been a loyal Starbucks customer for over five years and have frequently ordered from this location, so this experience was both surprising and disappointing. I’ve never encountered such treatment at any other Starbucks, and it left a really negative impression. Unfortunately, this experience has made me reconsider returning as a customer.
Atmosphere: 1
Food: 1
Service: 1
I’m here often charging at the EV stations. Services is always great and the I recently had one of the best flat whites ever!! Location is always clean.
Atmosphere: 5
Food: 5
Service: 5
This is literally the slowest Starbucks ever!!
Atmosphere: 4
Food: 3
Service: 1
Christopher at the drive thru window this morning was amazing! kind, compassionate, and a smile on his face - he even went out of his way to greet and say bye bye to my little one in the back seat :)
Atmosphere: 5
Food: 5
Service: 5
The service is pretty good, but they have the habit of starting to close (putting up all the chairs) as early as 6:30, even when there are patrons still in the building. They also take all of the bake goods out of the case and start mopping. Again it is 6:30 and they close at 9. It is unproffesional and does not make it an approachoble place to buy drinks from. They could at least wait till an hour from clossing if they are so pressed to get out quickly.
Atmosphere: 1
Food: 4
Service: 2
The slowest starbucks I have ever been to. The parking lot will be empty amd it will still takes 30 minutes to get your order.
Atmosphere: 2
Food: 4
Service: 1
Typical smaller Starbucks, with a row of tables and chairs and a long counter. Usually fairly clean in the seating area and not so much on the other side of the counter. Drinks are good. Food is Starbucks' usual line of ho-hum factory-made stuff microwaved by a harried employee.
Parking: Drive-thru is often wrapped around the building, and they're not Chick-fil-A fast. Usually much quicker to order on the app and walk in to pick it up.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chocolate Cake Pop
This place has barely improved since Covid. The staff for the most part still have this I am mad at the world attitude. Except for 1 person who was friendly the rest project a oh why are you here attitude. They seem very unhappy hope they find something that makes them happy. And they move on to a different occupation not in customer service.
Atmosphere: 2
Service: 1
Staff are so freaking slow and RUDE!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
It always takes 25-30 minutes for my mobile order to be done. Definitely the slowest Starbucks I’ve ever been to.
Atmosphere: 3
Food: 4
Service: 1
Great service very welcoming😁
Atmosphere: 5
Food: 5
Service: 5
25 minutes wait for the order
Service: 1
Slowest Starbucks ever. Not sure what is the deal but they lack the proper efficiency.
We had a delightful experience at Starbucks today. Our Barista Nick was a ray of sunshine and picked us right up with his smile and friendly manner as well as his knowledge. Thank you Nick! Coffee and sandwiches were unremarkable.
Atmosphere: 5
Food: 4
Service: 5
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