The Bagel Bar - Chapel Hill

Every single time I've come here (4 times now) they've gotten my order wrong. Check your order before leaving. The bagels and cream cheese are good, but not worth the wait. They also seem to always be out of something (lox, latkes, etc.). I don't plan on returning.

Very good food and service! Very Fresh. Got Sautéed spinach and cucumbers and they were prepared well, as were the eggs.

Well, this is my second post about bagel bar, my first is the paragraph below. Thinking I would give it another chance, I came back to bagel bar today. I wasn't surprised when I saw the 6 people waiting in line and another 8 waiting for their order when I walked in. I thought to myself, I'll just stick it out... I regret sticking it out. I waited 15 minutes for a single bagel with cream cheese. Like, what are you people doing? Sorry, just seems like poor management time and time again. Wish I could leave a photo see show the lack of cream cheese that was spread on my bagel also...

Decent bagels but this place has the very worst service. Expect to spend 5-10 mins in line for them to slap cream cheese on a bagel. If they could improve point of service, I would give them more of my business.

Great service along with some really tasty food. Very clean facilities.

The Bagel Bar was unbelievably delicious. Staff is great, and my bruschetta bagel was soooooo soooo good. I almost got another one right after I finished eating the first one lol it was amazing!! My kids and hubby enjoyed their B.E.L.T sammich too!!

Not one to post comments. Opened after posted start time. No one to cook a bagel sandwich. Was charged for coffee but hadn't been brewed. First time this has happened in twenty years. Typically on top of their game. Best bagels around. I will return but hoping for a better experience.

Today y'all lost a customer, not that I came regularly, but enough. I wish the cashier gave me a receipt so I could get my money back. When I got home the bagels I ordered were all wrong (types and cream cheese type). I did get sausage on one and had to toss it because it was under cooked. I don't understand why my bagels were toasted when I asked the cashier and the guy making bagels NOT to toast them. Y'all didn't even give me my complete order. Thanks for wasting my time and money. I should of come back to talk to a manager but I have no faith in the team their. At all.

As I was standing in line waiting to order bagels I watched one of the workers remove bagels from the oven using what is essentially a very large cookie sheet with a long stick on it. Very traditional. What I wasn't prepared for was that after the cooked bagels were removed he placed placed this utensil on the very floor he was walking on. He did this multiple times...and that's when I walked out and decided to post a review (something that I very rarely do). I couldn't help but notice that other posts have complained about the lack of sanitary conditions at this place as well.

We ordered A bagel with cream cheese toasted and thier grac and chicken sandwich bagel. They did not tell us that it was ready nor toasted. The service had this attitude like what the hell you making me work for. Be honest it was much better when they were the bagel on the hill with the old owners. I will not come back here again

Sitting here right now having a sandwich that took quite long. Poor quality sandwich I have to wait for Bruggers to reopen or find another bagel place

Takes forever!!! Whining kids Not enough chairs It would be faster to go to Kroger!!! NEVER AGAIN

I've been an occasional customer for probably 6 years (because there is no other bagel place around) but the last 3-4 times, I've been disappointed and am mad at myself for stopping in today. Maybe they are under new management?? But first off, the bathrooms were absolutely DISGUSTING...probably hadn't been cleaned in days. That makes me worry about the sanitation of the kitchen. Then I see piles of bacon meat just sitting out on the kitchen counter for the flies - is there no health department inspection on this? I will not be back and would not recommend anyone coming here until they clean up their act. We need a quality bagel spot in Chapel Hill!

I was excited to try this bagel place but I arrived at 1130 on a Saturday and they were out of many bagels I liked, such as everything, cinnamon raisin. When I asked if they would be making more the guy behind the counter looked at me like I was talking in a different language. Bad customer service and if u are open until 3 u should have all varieties especially during lunchtime. However the sesame bagel I bought was pretty close to my Ny bagels

... let's see! I'm patiently waiting on my food! I see 2 people return their food because it was wrong. So I decided to check my food and it was completely wrong! Gave it back & it was wrong again!!! Can you believe 3 times my order was wrong? It took 4 tries to get it right! No sympathy or apology. Very disappointed