Trilogy Restaurant
201 S Estes Dr, Chapel Hill
(919) 357-9887
Recent Reviews
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Moved in August 2021, and the 1st day I was advised management company was new that day. The worst experience I've ever had renting. It took 4 weeks before I received keys to my mailbox. It's February 20th and my washer and dryer have been broke for 4 weeks. I'm dragging laundry to another open vacant apartment. They act like they're doing me a favor. The management team here is horrific. I think they have a book of excuses they pull from to justify pretty much everything. Some of the agents in the office are extremely unprofessional and will lie to your face about pretty much anything. Avoid this place.
Edit: AVOID LINCOLN MANAGEMENT AT ALL COST! The only one who does any actual helpful work here is the Maintenance guy. I don't know about you, but I usually like treating people kind but apparently the only way to get this management to work with you is by getting angry and demanding they need to fulfill your rights as a tenant. I went into the office to speak to management and was immediately met with attitude and harassment. Then when I FINALLY met them with the same attitude they accused me of “bullying” them. Apparently, they can dish it but not take it. I am a tenant to pays all of my rent on time and who has never caused any issues. My roommates and I are quiet, respectful, and take care of our apartment. All we ask for is an apartment with working fire alarms and a working oven. After realizing that I wasn't getting far speaking with management because all they did was yell at me and curse at me (the manager may be the most unprofessional of all), I decided to take it to Google. After sending them this review and stating to them that it is my right as a tenant to withhold rent until I have working appliances and FIRE ALARMS, they finally decided that they needed to work with me instead of threatening and harassing me. It’s almost miraculous how quickly they fixed things after their name was being smeared on the Internet. It’s not OK for a management company to cause grief and strife within their residents that oblige all of the rules of their contracts and lease. They are supposed to be professional and helpful. I’ve also spoken with many other residents who’ve had the same experience with them. They too have been met with threats, attitudes, and unprofessional behavior from the office staff. So long as Lincoln management is in charge of this building, STAY AWAY. Many of us are just waiting for our leases to be over so we can get out of here and not have to deal with them anymore. It doesn’t matter how many cupcakes and donuts you try to provide your residence when they are served with attitude and disrespect. Maybe that can fool some young residents who are looking for social gatherings, but not residents who want a peaceful and respectful place to live.
As long as Lincoln Property Company is managing this site, DON’T WASTE YOUR TIME & MONEY. After speaking with many residents and comparing experiences, it’s clear the management company is completely unprofessional. They clearly don’t know a thing about the law, resident management, and common courtesy. They often resort to threats and forms of intimidation and expect the residents to fold under pressure. Imagine overpaying for an apartment with non-working utilities, fire alarms, and unkept premises. Legit sent a noise complaint notice WITH EVICTION THREATS TO AN ENTIRE FLOOR OF 100+ RESIDENTS without determining the proper source. Literally, every time you walk the grounds, you can see dog p*** and trash. Absolutely unacceptable and ridiculous. Perhaps hire a staff that actually knows what they’re doing and actually uses common sense when speaking to RESPONSIBLE residents.
This is an extremely nice location however we brought it to the bartenders attention that we were charged the incorrect price for our Bud Lights and he told us the menu prices were incorrect.One if you have a price listed on your menu you need to honor it or have a sign with the corrections.We asked him to honor the price and he said "No I cannot."Hence the 1 star.
Great place to make home. Minutes from shopping and nature trails. The Admin was exceptional to work with. Kory was great and helped make my transition seamless. Her knowledge, professional attitude, along with her friendly demeanor were a pleasure. Look no further make Trilogy Chapel Hill your home!
This is an extremely nice location however we brought it to the bartenders attention that we were charged the incorrect price for our Bud Lights and he told us the menu prices were incorrect.One if you have a price listed on your menu you need to honor it or have a sign with the corrections.We asked him to honor the price and he said "No I cannot."Hence the 1 star.
Some food is good other not so great and try as they might the wait is always dreadful. Saturday nite and they had 1 wait staff on. However, staff is always friendly.
Terrible service - show up at least 2 hours before your movie
This is an extremely nice location however we brought it to the bartenders attention that we were charged the incorrect price for our Bud Lights and he told us the menu prices were incorrect.
Good food
Restaurantji Recommends
The food was terrible. There are no words to describe how awful.
mo took
Delish
Food very good.
I don't even know where this restaurant is let alone eaten there. That being daid I am sure it is very nice. And Google next time you jump to a conclusion about where have or haven't eaten, don't. I here good things about duckduckgo. Got it!
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