Tropical Smoothie Cafe

400 W Franklin St Suite 130, Chapel Hill
(919) 240-4452

Recent Reviews

Sort by
austin mullis

If you are wanting to come get something, you have to get with the times and order online. I waited 15+ minutes just to have my order taken (which never happened) just to decide to pull out my phone and order online. My order was made in about 5-10 minutes from the time I ordered, placed out in the cubby, and I still was not spoken to by the one employee there aside from the initial “it’s going to be a while” greeting upon entering the establishment. Don’t get me wrong, the food was acceptable. I got a bowl, that was already made, that just had the toppings added. So no complaints there. It’s just unfortunate that the establishment does not have sufficient staff to run the business at any given time, or that they are just trained to prioritize online orders over people standing in their lines.
This is not an attack of the employee there, who was working diligently, it is a reflection of the companies values as a whole though. Such a shame.

Atmosphere: 1

Food: 3

Service: 1

William Marshall

Good smoothies, good flatbreads, and good deals. Staff is always nice.

Atmosphere: 5

Food: 5

Service: 5

Mike Park

The smoothies are good here. The acai berry boost is amazing. The staff and sense of urgency is another issue in it all. Not to mention how warm this place is needs A/C it gets tons of sunlight in here.

Atmosphere: 2

Food: 4

Service: 1

Brandon H.

Definitely a must try!! Amazing staff and smothies are amazing

Atmosphere: 5

Food: 5

Service: 5

Luke Rettie

Cole and Darwi did a fabulous job!!😘😘 Best smoothie I’ve ever sucked down!!🐣🐣

Atmosphere: 5

Food: 5

Service: 5

Sarah Parker

Only two employees working and need more help. They were super busy. Wait was long due to not enough help. Employees looked exhausted. And they should hire some employees.

Atmosphere: 5

Food: 5

Service: 5

Alex Martel-Matt

Today was my first day visiting. I got to meet Alyssa. I also got a job. There are some pretty excited to get started. I can’t wait to try your smoothies and food next time I’m there.

Atmosphere: 5

Matthew Stevenson

smoothies tasted great, workers were very kind (lucy nichols was the best), and the atmosphere was out of this friggin world!!!👁️👼💍🥀😭🙏🙏

Atmosphere: 5

Food: 5

Service: 5

Stone Pendleton

Great Smoothie

Atmosphere: 5

Food: 5

Service: 5

Wayne Winstead

Thank you to Alyssa and staff for making an amazing chicken caesar wrap! It was delicious. And of course I had to have my favorite strawberry and banana smoothie to go with it.

Atmosphere: 5

Food: 5

Service: 5

Aaron P

I was pleasantly surprised that they serve hot food too! The peanut butter banana smoothie is awesome too!

Atmosphere: 5

Food: 5

Service: 5

Dante Bartolanzo

Very good customer service, very good tasting food. I love the smoothies. They are very healthy!!!

Atmosphere: 5

Food: 5

Service: 5

Kim Anderson

We thoroughly enjoyed our visit to Tropical Smoothie Cafe. The Baja Chicken Wrap was delicious. Alyssa was very knowledgeable about the menu which made it helpful for our first time at Tropical Smoothie Cafe.

Atmosphere: 5

Food: 5

Service: 5

Donald Moore

Maybe they were rushing but this was the first time i had to chew my smoothie bc of it not blended enough

Atmosphere: 4

Food: 3

Service: 3

Tonya Enoch

I love this Tropical Smoothie Cafe location. They make the best smoothies. That açaí bowl is my favorite and I love the island green smoothie.

Atmosphere: 5

Food: 5

Service: 5

Loading...