A Piece of Havana

11126 S Tryon St, Charlotte
(704) 588-7883

Recent Reviews

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beanieb2009

Food is always excellent, and the service is top notch. Would be five stars, but the prices are a good bit higher than you would've expected.

Atmosphere: 5

Food: 5

Service: 5

Ms Kat

Great live music, and the drinks are really good.. Our food was cold like it was in the fridge. Couldn't enjoy with the rest of my family. We had to wait for our food to be done over and just take it home. Steak was very tough, but the rest was okay. If my husband and I go back, it would be to sit at the bar and have a drink and an appetizer. The vibe and the energy in there are unmatched.

Atmosphere: 5

Food: 3

Service: 3

Starry Ramkellawan

First I would like to say this used to be my favorite restaurant until the experience of customer service I received tonight was absolutely horrible. I placed a takeout order and I order the vegetarian combo with black beans and rice they messed up my order and just gave me plain rice. I called the restaurant when my husband got back home to ask if I can speak to someone that speaks English because the lady that answer said sorry I don’t speak English. Which got me really upset because you understood take my order and my money but not that you messed up my order you hung up on me and when I call sending my phone to the machine. I want to say that you are very rude! If the owner reads this message I hope you understand how rude it is to not understand your customer concerns. Normally I would not care but I’m pregnant and it was a craving and it’s said you treat customers this way! Please have your employees learn to speak English or try to understand what your customers are ordering and make the orders correctly so this doesn’t happen to anyone else in the future!!! After reading the past few reviews from 4 weeks ago seems to be the trend and I agree with all those reviews. This restaurant is a scam and the food is low quality! I would not recommend to anyone ever again!

Service: 1

Yaniris Mendez

I don’t do reviews at all but this one was so bad I had to. Although the food was good they had TERRIBLE service. We got seated by the bar area. Someone came and took our orders for drinks and appetizers. We waited about 30 minutes for our appetizers to come out and no one ever came back to place our dinner order. We waited for almost an hour to place our dinner order but only because we started to say something about it. We then got a different waitress from the first one and instead of her being apologetic she basically tells us that it’s busy and we need to understand that. But after she took our order we turn around and the table that was seated behind us about 20min after we were seated already had their food on their tables!! There was no excuse for that. They also kept forgetting a couple of our drinks. When we voice our concerns they say the manager said they’ll give us a discount and when the checks came, there was no discount so we tell the waitress and she starts laughing in our face asking what the problem was. Their service is terrible and they do not care. One of my friends left their wallet there and they said a manager w the key wasn’t going to be there till the next day 4pm. Someone goes at that time to pick it up and after having him wait in there for about 30 minutes because “it was too busy” they refuse to give it to him. It has now been 3 days since they’ve had their wallet and they refused to give it until the cops were threatened to be called. We spent over $300 in this establishment and that was probably the worst service I’ve ever had in my life

Atmosphere: 1

Food: 5

Service: 1

Stefphanie Batista

The only reason they’re getting 1 star is because the food was good. However the service was absolutely horrible! We waited 50 minutes just to get our order taken. Drinks were forgetting TWICE. Our server was extremely rude when we voiced our concern on the wait to place an order & she even laughed in our face when we did saying that wasn’t a problem & we needed to understand. Truly unacceptable. Then someone in our party forget their wallet & has been trying to get it back for the past 2 days & this establishment would not give it back to her until she threatened to call the cops on them. Definitely needs better/friendlier employees & managers.

Atmosphere: 1

Food: 5

Service: 1

Victor Valero

Good place to eat, and especially good atmosphere on weekends

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Steak

Dos Locos Tour

A PLACE TO DANCE AND ENJOY GOOD FOOD!

Michelle

Allow me to preface- the owners could not care less about my opinion or yours…Date night here about a year ago when I first moved to the area. The actual restaurant is warm and inviting especially from the street view. Unfortunately the food was less than desirable as the smell made me want to vomit. Not sure if it was bad meat or simply a bad cook. Very disappointing.

Atmosphere: 1

Food: 1

Service: 1

jeff f

This place has changed for the worse. It’s expensive for what you get.

Atmosphere: 3

Food: 1

Service: 1

Mya Zampano

Extremely rude staff, half a mile down the road and I could hear them blasting music until two am, one of my neighbors went down there and asked them to turn it down and they told him no, charlotte police department was contacted by multiple people, music stopped at exactly 2 am when they closed, this is absolutely unacceptable as people need to sleep, I don’t recommend this place to anyone because of the rude staff and lack of respect for people

Atmosphere: 1

Food: 1

Service: 1

Jeff Wycoff

Food was mid. Got sick the next day.

Brandon Flowers

Last night after midnight this restaurant decided to play their music very loud. Many people including myself called in to complain. I have never had experienced anything like that. Like seriously who does that? Let me say this, that better not ever happen again or it’s going to be a major issue. The sheer lack of respect for the residents of the local neighborhood whom I presume are also patrons of this establishment smh. Utter ignorance.on behalf of myself and the local residents, don’t let that happen again. There is an appropriate level to play and enjoy your music without being disrespectful to others around you.

Atmosphere: 1

Carol Carrier

The loud music late at night is disrespectful to the community around you. Please turn it down.

Jeffrey Garcia

Friday nights in my opinion are best. Good atmosphere and fun. If your not confident in your dancing it's ok. Everyone's having a fun time!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Yellow Rice

Kandi Gurl

Went there 12/31/2024 for a Sangria that was on the door for “Todays Special” was charged full price because the manager says it’s New years. Whattt so they are false advertising. Stay away from this place.

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