Pretzel bun was delicious and so were the burgers. The service was great and food was ready when I got there.
James S.
Burger options seem to be everywhere these days so I'm always looking for one that has some standout options. American let's you choose your protein, bun, and cheese or try one of their preconfigured options. The bacon marmalade on the pretzel bacon burger stood out and the fries were very good - not too crisp but not too wimpy. American is a solid choice when you're looking for a burger near Rivergate
Mike E.
Came here at 3 on Tuesday. It was empty so I was worried. Ordered a cheeseburger medium with toppings I selected, fries and a drink. Food came out in about 10 mins. Burger was cooked to perfection!! Fries were good and the seasoning was awesome! The cook did a great job preparing the food. Good food, staff was friendly, I'll be back.
Brian Armstrong
Not sure how this place even has the 4.0 that they do, crafty marketing leads you to thinking the food will be amazing. Burger was over cooked, bottom of the bun was soggy and the staff was rude. Will not return!
Donna C.
Great food, reasonably priced. Burgers were large sized and had fresh tomatoes and onions. We love this place.
R M
I had a bad experience with the burger with 1000 island.. just a recommendation.. put the sauce on the side when ordering.. mine looks like an angry person made it.. empty store.. but mine had a gallon of sauce.. soaked the bread sooo bad, I returned it . Didn't want anything else.
Alex
Food was good, next time I would get a normal burger instead of the bison for a juicier bite. Tots were very crisp.
Lisa L.
I was so excited to see you have a gluten free bun on the menu! I got the Carolina Burger and it was delicious!!
William Davis
Overpriced and overdone. Burgers and fries were not terrible, just not a solid value.For the price and time we waited, 5 Guys just across the intersection would have been better. The burgers were ordered medium-rare. Both came out well done. Toppings were also missing on one of them. Neither issues are worth flagging one of the staff down, but something you wouldn't hope to deal with. The soda is also slightly off taste.Also the restaurant wasn't really a sit down service (ex. Red Robbin) but still prompts for tipping at time of payment. Just a little odd.
Laura Morgan
You'll wait 25 minutes for a basic, no seasoning burger. Very mediocre for price. Fries slightly undercooked and left in warming tray until burgers were ready. So not "fresh". Unbelievably slow service. I wish I'd gone to McDonald's
We decided to come here for the pretzel burger and it did not let us down. The fires were also very well seasoned. Only complaint is the mozzarella sticks seemed like they weren’t cooked long enough. Overall, nice time for a quick bite!
Shannon Moreis
Staff friendly and courteous. Nice selection of burgers to choose from they even have a veggie option. Nice size portions of food. Restaurant was clean. Great place to go for a different burger experience.
Kristina Frost
This is one of the best burger joints in all of Charlotte. The staff are always friendly and outgoing. The burgers are fresh and delicious. I highly recommend this place. You will not regret it.
Bernadine
Went to the location in Steel Creek today for the 1st time I ordered the chicken tender meal. It tasted like daycare center food. Thick cut fries need seasoning. The honey mustard sauce was excellent. My son ordered a burger it looked juicy.
Chris Ellis
Shout out to Bobby, Destiny & Casey for going the extra mile and making my family the Hot Mess when I told them how disappointed I was it was taken off the menu. Best hamburger I’ve ever had!!!! We don’t get over here often and you made our day. Thank you!!!!
Pretzel bun was delicious and so were the burgers. The service was great and food was ready when I got there.
Burger options seem to be everywhere these days so I'm always looking for one that has some standout options. American let's you choose your protein, bun, and cheese or try one of their preconfigured options. The bacon marmalade on the pretzel bacon burger stood out and the fries were very good - not too crisp but not too wimpy. American is a solid choice when you're looking for a burger near Rivergate
Came here at 3 on Tuesday. It was empty so I was worried. Ordered a cheeseburger medium with toppings I selected, fries and a drink. Food came out in about 10 mins. Burger was cooked to perfection!! Fries were good and the seasoning was awesome! The cook did a great job preparing the food. Good food, staff was friendly, I'll be back.
Not sure how this place even has the 4.0 that they do, crafty marketing leads you to thinking the food will be amazing. Burger was over cooked, bottom of the bun was soggy and the staff was rude. Will not return!
Great food, reasonably priced. Burgers were large sized and had fresh tomatoes and onions. We love this place.
I had a bad experience with the burger with 1000 island.. just a recommendation.. put the sauce on the side when ordering.. mine looks like an angry person made it.. empty store.. but mine had a gallon of sauce.. soaked the bread sooo bad, I returned it . Didn't want anything else.
Food was good, next time I would get a normal burger instead of the bison for a juicier bite. Tots were very crisp.
I was so excited to see you have a gluten free bun on the menu! I got the Carolina Burger and it was delicious!!
Overpriced and overdone. Burgers and fries were not terrible, just not a solid value.For the price and time we waited, 5 Guys just across the intersection would have been better. The burgers were ordered medium-rare. Both came out well done. Toppings were also missing on one of them. Neither issues are worth flagging one of the staff down, but something you wouldn't hope to deal with. The soda is also slightly off taste.Also the restaurant wasn't really a sit down service (ex. Red Robbin) but still prompts for tipping at time of payment. Just a little odd.
You'll wait 25 minutes for a basic, no seasoning burger. Very mediocre for price. Fries slightly undercooked and left in warming tray until burgers were ready. So not "fresh". Unbelievably slow service. I wish I'd gone to McDonald's
Restaurantji Recommends
We decided to come here for the pretzel burger and it did not let us down. The fires were also very well seasoned. Only complaint is the mozzarella sticks seemed like they weren’t cooked long enough. Overall, nice time for a quick bite!
Staff friendly and courteous. Nice selection of burgers to choose from they even have a veggie option. Nice size portions of food. Restaurant was clean. Great place to go for a different burger experience.
This is one of the best burger joints in all of Charlotte. The staff are always friendly and outgoing. The burgers are fresh and delicious. I highly recommend this place. You will not regret it.
Went to the location in Steel Creek today for the 1st time I ordered the chicken tender meal. It tasted like daycare center food. Thick cut fries need seasoning. The honey mustard sauce was excellent. My son ordered a burger it looked juicy.
Shout out to Bobby, Destiny & Casey for going the extra mile and making my family the Hot Mess when I told them how disappointed I was it was taken off the menu. Best hamburger I’ve ever had!!!! We don’t get over here often and you made our day. Thank you!!!!