I love American Deli, but this got to be the worse ever store location.
Atmosphere: 1
Food: 1
Service: 1
New Age Real Estate Solutions
This is by far the worst ever restaurant in the city of Charlotte. Probably the state! They are very ghetto, slow, NEVER follow simple instructions. I would not go to this American Deli at all. Stay far far away from it. They don't even have phone numbers to their stores. That alone shows how much they care in regards to customer service. Very, very bad.
Atmosphere: 1
Food: 1
Service: 1
Alecia Ross
They don’t listen to orders here .. I clearly asking for mild mixed with garlic Parmesan NOT half and half .. they still gave me half and half after me saying mixed 3 times .
Monique Coleman
Workers don’t care, food is awful. You’ll waste your money.
Atmosphere: 1
Food: 1
Service: 1
kay
TERRIBLE service. I discovered a worm in my food and there isn’t even a working number to call!!! The atmosphere was off and the workers seemed like they just wanted everyone to leave and to go home. NEVER eat here you will be disappointed. I would add the picture but it’s too graphic
Atmosphere: 1
Food: 1
Service: 1
Tamara Howard
Mannnnn the food is good but you can’t get none because the phone don’t work. What’s up with the phone? Can we get a real number that works?
DeAngelo Jacobs
Worst American Deli I’ve ever had. Rice was burnt and wings were sloppy. I promise you, DO NOT COME HERE!
Atmosphere: 1
Food: 1
Service: 3
Morris Mitchell
I've been to several American Deli locations. But this one is the only location I've ever had a bad experience with. They are always out of certain food items. Like no burgers, no tenders, no shrimp. How come they never think to order more before they run out? They apparently aren't smart enough to figure that out. Most of the staff members are ghetto, unprofessional, and are perfectly fine with doing their job terribly. That might explain why some of them are in their 30's and 40's and still working fast food with teenagers. They use profanity out loud and play the music so loud you can't hear what the cashier is saying half the time. The only good employee I've seen there is the young lady with the long braids that works the cash register. She's always nice and courteous.
Atmosphere: 1
Service: 1
snuggs tymestwo
I ordered from Uber eats last night and American deli decided to send a hot drink with no ice in it no ranch I ordered all flats paid extra for the all flats and I got drums and flats so I'm wondering why did you charge me extra for the things that I needed for my order but did not receive I would highly recommend that you do not order from here because you're wasting your time your money. It would be great if y'all would send me my money back or replace my order yes I still have the receipt and yes I have took pictures
Food: 1
Service: 1
Mike
I don’t know what these other reviews are talking about but man was this service great. I really hope the owner sees this. The assistant manager, Jeremy, he’s the best he talks to you with much respect he will take an order and go cook your food to make sure it’s to your liking. Well in my case to my loving because I love this American deli. He made me a Philly with 5 wings combo, he had fresh out the steamer rice for me and my family , Jeremy I’d the freaking best please give him a raise
Let me spill the beans about a hidden gem that's been flying under the radar - American Deli. Now, don't be fooled by the name, because this place is a treasure trove of mouthwatering hand-tossed chicken tender sandwiches and wings that will make your taste buds dance with joy.
The food at American Deli is the real hero here. It's not just good, it's outstanding! Every bite bursts with flavor that will have you coming back for more.
Now, let's address the elephant in the room. The location may seem unassuming, but the food is what makes it shine. Although the restroom situation may leave something to be desired (seriously, it's been out of order since the dawn of time), the dining area could use a bit of TLC. But fear not, because you can see the entire kitchen from the counter, and trust me, it's spick and span.
I've spotted the Asian owner making rounds a few times, but that restroom situation remains unresolved. Kudos to the young staff, from the register to the kitchen, for always delivering a stellar experience despite their youthful appearance.
Now, let's talk dipping sauces. I mean, who charges for ranch that Americans insist on eating with everything.Especially when the order is 40-50 dollars- c’mon! It's a minor annoyance, but one I'm willing to overlook because the food is just that good.
My go-to sauce? Honey hot, no question. I'm a creature of habit, so I always go for the tenders tossed in that amazing honey hot sauce. And let me tell you, the chicken tender sandwich is a real showstopper too.
Sure, it's not the healthiest option out there, but the delicious flavors at American Deli are a guilty pleasure I can't resist indulging in at least once every two weeks. Trust me, it's worth every sinful bite!
It’s five stars for me for that food & that service!
*I was not compensated for this review.
Romeo Torres
I live very far from this American deli and I ordered a beef burger without vegetables and it turns out that when I got home I found that it was a disgusting chicken burger .. im tired to be disappointed every time I buy here... it seems that the requirement for hiring staff here is to be lazy
Atmosphere: 1
Food: 1
Service: 1
Saundra Scott
Small, and staff not to people friendly.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken and Fries
Dionne Hook
I bought a ham and turkey sub w/toppings and it was much better than I thought. The bread was soft and delicious and the toppings were fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: American Deli Foods
Raven Williams
If I could rate this location a zero I definitely would. Ghetto and unprofessional. They mess up the Door Dash orders all the time. Don’t waste your time or your money.
I love American Deli, but this got to be the worse ever store location.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst ever restaurant in the city of Charlotte. Probably the state!
They are very ghetto, slow, NEVER follow simple instructions. I would not go to this American Deli at all. Stay far far away from it.
They don't even have phone numbers to their stores. That alone shows how much they care in regards to customer service.
Very, very bad.
Atmosphere: 1
Food: 1
Service: 1
They don’t listen to orders here .. I clearly asking for mild mixed with garlic Parmesan NOT half and half .. they still gave me half and half after me saying mixed 3 times .
Workers don’t care, food is awful. You’ll waste your money.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE service. I discovered a worm in my food and there isn’t even a working number to call!!! The atmosphere was off and the workers seemed like they just wanted everyone to leave and to go home. NEVER eat here you will be disappointed. I would add the picture but it’s too graphic
Atmosphere: 1
Food: 1
Service: 1
Mannnnn the food is good but you can’t get none because the phone don’t work. What’s up with the phone? Can we get a real number that works?
Worst American Deli I’ve ever had. Rice was burnt and wings were sloppy. I promise you, DO NOT COME HERE!
Atmosphere: 1
Food: 1
Service: 3
I've been to several American Deli locations. But this one is the only location I've ever had a bad experience with. They are always out of certain food items. Like no burgers, no tenders, no shrimp. How come they never think to order more before they run out? They apparently aren't smart enough to figure that out. Most of the staff members are ghetto, unprofessional, and are perfectly fine with doing their job terribly. That might explain why some of them are in their 30's and 40's and still working fast food with teenagers. They use profanity out loud and play the music so loud you can't hear what the cashier is saying half the time. The only good employee I've seen there is the young lady with the long braids that works the cash register. She's always nice and courteous.
Atmosphere: 1
Service: 1
I ordered from Uber eats last night and American deli decided to send a hot drink with no ice in it no ranch I ordered all flats paid extra for the all flats and I got drums and flats so I'm wondering why did you charge me extra for the things that I needed for my order but did not receive I would highly recommend that you do not order from here because you're wasting your time your money. It would be great if y'all would send me my money back or replace my order yes I still have the receipt and yes I have took pictures
Food: 1
Service: 1
I don’t know what these other reviews are talking about but man was this service great. I really hope the owner sees this. The assistant manager, Jeremy, he’s the best he talks to you with much respect he will take an order and go cook your food to make sure it’s to your liking. Well in my case to my loving because I love this American deli. He made me a Philly with 5 wings combo, he had fresh out the steamer rice for me and my family , Jeremy I’d the freaking best please give him a raise
Restaurantji Recommends
Let me spill the beans about a hidden gem that's been flying under the radar - American Deli. Now, don't be fooled by the name, because this place is a treasure trove of mouthwatering hand-tossed chicken tender sandwiches and wings that will make your taste buds dance with joy.
The food at American Deli is the real hero here. It's not just good, it's outstanding! Every bite bursts with flavor that will have you coming back for more.
Now, let's address the elephant in the room. The location may seem unassuming, but the food is what makes it shine. Although the restroom situation may leave something to be desired (seriously, it's been out of order since the dawn of time), the dining area could use a bit of TLC. But fear not, because you can see the entire kitchen from the counter, and trust me, it's spick and span.
I've spotted the Asian owner making rounds a few times, but that restroom situation remains unresolved. Kudos to the young staff, from the register to the kitchen, for always delivering a stellar experience despite their youthful appearance.
Now, let's talk dipping sauces. I mean, who charges for ranch that Americans insist on eating with everything.Especially when the order is 40-50 dollars- c’mon! It's a minor annoyance, but one I'm willing to overlook because the food is just that good.
My go-to sauce? Honey hot, no question. I'm a creature of habit, so I always go for the tenders tossed in that amazing honey hot sauce. And let me tell you, the chicken tender sandwich is a real showstopper too.
Sure, it's not the healthiest option out there, but the delicious flavors at American Deli are a guilty pleasure I can't resist indulging in at least once every two weeks. Trust me, it's worth every sinful bite!
It’s five stars for me for that food & that service!
*I was not compensated for this review.
I live very far from this American deli and I ordered a beef burger without vegetables and it turns out that when I got home I found that it was a disgusting chicken burger .. im tired to be disappointed every time I buy here... it seems that the requirement for hiring staff here is to be lazy
Atmosphere: 1
Food: 1
Service: 1
Small, and staff not to people friendly.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken and Fries
I bought a ham and turkey sub w/toppings and it was much better than I thought. The bread was soft and delicious and the toppings were fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: American Deli Foods
If I could rate this location a zero I definitely would. Ghetto and unprofessional. They mess up the Door Dash orders all the time. Don’t waste your time or your money.
Atmosphere: 1
Food: 1
Service: 1
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