Arby's

5226 E Independence Blvd, Charlotte
(980) 949-6678

Recent Reviews

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John S

Ordered a chicken sandwich, imagine the surprise of biting into a RAW chicken patty … maybe train better, and pray this doesn’t become a lawsuit and based on other reviews am thinking lawsuit should be arriving, soon…avoid this location unless you wanna join a lawsuit, and maybe we need to contact health department for this store

Atmosphere: 1

Food: 1

Service: 1

Doxey Scott

They didn't make my sandwich correctly

Atmosphere: 3

Food: 3

Service: 4

Tony Faura

Doors Closed ( no signs abt doors close ), drive thru take long long time, i turn around , worse store , don't come here

Atmosphere: 1

Food: 4

Service: 1

Takia Currence

My recent visit to Arby's left me with some mixed feelings. While certain aspects were quite good, others left a bit to be desired.
Food: ★★★☆☆ (3/5 Stars)
The food was decent, earning a solid three stars. It wasn't exceptional, but it hit the spot for a fast-food craving. Some items were better than others, creating a somewhat inconsistent experience.
Service: ★★★☆☆ (3/5 Stars)
The service was also average, with three stars. The staff was polite and efficient enough, but nothing stood out as particularly amazing or disappointing. It was a standard fast-food service experience.
Atmosphere: ★★★★☆ (4/5 Stars)
Surprisingly, the atmosphere was a highlight, earning four stars. The dining area was clean and comfortable, making for a relatively pleasant environment to enjoy my meal. It felt more inviting than some other fast-food establishments.
Overall, it was an okay experience. If you're looking for a quick and casual meal, Arby's can certainly do the trick, especially if you appreciate a comfortable dining setting.

Atmosphere: 4

Food: 2

Service: 2

Percy Free

Says you're open but that store is closed mid Sunday afternoon

Joy Caldwell

Dining room is rarely open so you are forced to go through the drive thru. EVERYTIME i have gone through the drive thru, my order is incorrect. And on the rare occasion the dining room is open, my order is still wrong. I love Arby's food but their service is inexcusable. Seriously, I do not know how this location stays on business.

Atmosphere: 1

Food: 3

Service: 1

Justin Marshall

They are the best they always have your food right and smile on their face while they do it My favorite Arby's

Quinton Henderson

I feel like there's a new manger somewhere in the chain of command. I have been to this location multiple times and the quality of the Turkey, turnovers, and fries foods have rapidly declined. My food looks and tastes burnt.

The turkey made my grandmother sick. It smells and tastes old. If something doesn't change soon, I'll call corporate and make a change.

Atmosphere: 4

Food: 2

Service: 5

Michi Hernandez

Very respectful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Fernando Mata

The guy that works the window at night always has this store running smoothly. Im assuming hes a manager because of his professionalism and the fact that hes always here. I didnt get his name cause the receipt didnt print properly but hes an older black man, always very respectful, kind and genuine. On top of the good service the food is burning hot, fresh fries and all which is surprisingly hard to find on independence blvd. corporate if youre seeing this give this man a raise ?? he was working the drive thru at 9:30pm September 6th but i wish i got his name so i could give him a proper shout out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham Slider, Beef and Cheddar with Fries

Lloyd Baker

Had the Brisket sandwich. Very disappointed. Brisket was very dry and seemed old. Sandwich was barely warm. They should NOT have served this! Most expensive sandwich they have, and it tastes the worst!?

Atmosphere: 2

Food: 1

Service: 3

Michael Ellett

Food was good but I had ordered 4 sandwiches so I asked for Arby's sauce and horsey sauce. They assured me there were 3 of each in the bag. When I got home there was one arby sauce in the bag. Lack of integrity and customer focus.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Roast Beef

Tammy B

Fresh food
Friendly staff at delivery thru

Atmosphere: 4

Food: 4

Service: 4

Thelma Romero

I thought it was very good ? their potatoes are delicious

Kimberly Burch Smith

I've been through the drive-thru a few times at this location and always had very good service. My favorite is The corned beef Reuben..

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Greek Gyro, Jalapeno Bites, Fish Sandwich Combo, Smokehouse Brisket Sandwich, Classic French Dip & Swiss, Classic Beef 'N Cheddar

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