To all the parents with little girls !! Please don’t eat from this restaurant! The general manager likes to talk to young girls ! He’s super creepy!! Stay away! They smoke weed outside! One of the employees got the store rob! Stop eating here.
Walt young
Super good service.
Service: 5
Lori Wingate
Ordered a rueban and it was not on marbled rye bread, it tasted like wheat bread. Do their cooks not know how a rueban is supposed to be.
Food: 2
Service: 4
Bill Nemecek
Like the food and coupons very much, thanks.
Atmosphere: 5
Food: 5
Service: 5
Tyler Moore
Really great staff
Vexamos
Ordered the smokehouse brisket at around 9pm. I cam to pickup and got a completely different sandwich or completely skipped out. Regular bun, no cheese no onion one slice bacon and a pinch of actual brisket. $14 meal.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Arby's Signature Sandwiches
Anthoiguess
One of the WORST Arby's I have EVER, BEEN TO!!!! THE CUSTOM SERVICE WAS HORRIFYINGLY RUDE!! DONT GO HERE UNLESS YOU WANNA GET KICKED OUT FOR ORDERING. I CAME HER AT 6 O CLOCK, AND THEY WERE CLOSED?? DISSAPOINTING!! I WENT WITH MY SON, AND THEY CURSED RIGHT IN FRONT OF MY POOR BOY. WHEN I GOT THE FOOD IT WAS TERRIBLE, I WANTED TO THE THROW THE UP, IT WAS DISGUSTING, SERVICE WAS THE WORSE!! THIS IS A SICK SICK BUILDING!!
Atmosphere: 1
Food: 1
Service: 1
Rik Barbee
Manager was awesome love how he treated his staff during the rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Lambros Balatsias
French dip was good and hot, the curly fries had been under the heat lamp too long. Cashier was very friendly, best part of the meal was her genuine
Employees will not take orders even when the restaurant is supposed to be open. They can be seen hanging out and talking but no one ever comes to the speaker. Myself and two other cars were not serviced.
Atmosphere: 1
Food: 3
Service: 1
Nisha Walls
My brother and I visited the University location Nov. 18th around 5 pm for the Good Burger special. I was unable to get the burger or descent service. We sat at the speaker for 12 minutes with no greeting (no customers were there, inside or drive-thru). We rode around the building to see the workers sitting in the lobby. By this time a few other customers were pulling up. As we returned to the speaker box the guy tells me to "hold on", and then tells me to "go on with your order" ( not a hello or may I help you). I asked for the Good Burger, the guy then stated "we are out of Good Burgers, and we have no burgers". So we wasted 27 mins.on something that could've been started within 2 mins of our arrival.
Atmosphere: 1
Food: 1
Service: 1
K
Not a good location. Burnt buns, hard chewy pieces in the meat. No
Atmosphere: 1
Food: 1
Service: 1
CORENE FRANCIS
Arby's needs to close. I do understand the shortage of workers but if you can't deliver quality food and exceptional service then you should not be in business.It's a shame!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Kids Meal
Pixel Becca
I usually leave a message of happiness but unfortunately, this time the Arby's I visited did not meet the standards I expected.First I downloaded the app and ordered two Ruben meals with curly fries and drinks. I figured because I ordered online, I could quickly pull up, grab my meals and drive home to my family to eat.When I arrived the electrical drive thru menu was blank and dark. I assumed it was not working. I waited and waited and waited. Soon a car showed up behind me. We both waited. When I spoke to say hello, a voice spoke back sharply with, "I'll be with you in a minute." Overall, I waited about 6 to 8 minutes before I spoke to someone.When I told the employee that I was there to pick up my order, they told me that I have to "come inside" to get it. I didn't argue and drove around and parked, went inside and absolutely no one greeted me. Just some guy was standing at the front, behind the counter and staring. I assumed my order was the crumpled bag at the front counter. I undid the sticker and checked the food. It was the correct order. There was no carrier for the drinks that I had to walk across the parking lot to my car with. The fries were cold and hard. The Reuben sandwich was thin and not satisfying.Most of the time Arby's is a great place to eat at. I have gone to other Arby's in Matthews or other locations and the service is excellent and the food is delicious. I wouldn't recommend ANYONE to go to the university location as the workers there pretty much don't care about the service or food they provide. Save your money, this place isn't worth your dime.Oh, and if a worker happens to read this message, please be aware that AI will soon be implemented and all of you ungrateful people that hate your jobs, soon won't have one. I personally, will be glad to see the day come.
Great service
Atmosphere: 5
Food: 5
Service: 5
To all the parents with little girls !! Please don’t eat from this restaurant! The general manager likes to talk to young girls ! He’s super creepy!! Stay away! They smoke weed outside! One of the employees got the store rob! Stop eating here.
Super good service.
Service: 5
Ordered a rueban and it was not on marbled rye bread, it tasted like wheat bread. Do their cooks not know how a rueban is supposed to be.
Food: 2
Service: 4
Like the food and coupons very much, thanks.
Atmosphere: 5
Food: 5
Service: 5
Really great staff
Ordered the smokehouse brisket at around 9pm. I cam to pickup and got a completely different sandwich or completely skipped out. Regular bun, no cheese no onion one slice bacon and a pinch of actual brisket. $14 meal.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Arby's Signature Sandwiches
One of the WORST Arby's I have EVER, BEEN TO!!!! THE CUSTOM SERVICE WAS HORRIFYINGLY RUDE!! DONT GO HERE UNLESS YOU WANNA GET KICKED OUT FOR ORDERING. I CAME HER AT 6 O CLOCK, AND THEY WERE CLOSED?? DISSAPOINTING!! I WENT WITH MY SON, AND THEY CURSED RIGHT IN FRONT OF MY POOR BOY. WHEN I GOT THE FOOD IT WAS TERRIBLE, I WANTED TO THE THROW THE UP, IT WAS DISGUSTING, SERVICE WAS THE WORSE!! THIS IS A SICK SICK BUILDING!!
Atmosphere: 1
Food: 1
Service: 1
Manager was awesome love how he treated his staff during the rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
French dip was good and hot, the curly fries had been under the heat lamp too long. Cashier was very friendly, best part of the meal was her genuine
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: French Dip
Restaurantji Recommends
Employees will not take orders even when the restaurant is supposed to be open. They can be seen hanging out and talking but no one ever comes to the speaker. Myself and two other cars were not serviced.
Atmosphere: 1
Food: 3
Service: 1
My brother and I visited the University location Nov. 18th around 5 pm for the Good Burger special. I was unable to get the burger or descent service. We sat at the speaker for 12 minutes with no greeting (no customers were there, inside or drive-thru). We rode around the building to see the workers sitting in the lobby. By this time a few other customers were pulling up. As we returned to the speaker box the guy tells me to "hold on", and then tells me to "go on with your order" ( not a hello or may I help you). I asked for the Good Burger, the guy then stated "we are out of Good Burgers, and we have no burgers". So we wasted 27 mins.on something that could've been started within 2 mins of our arrival.
Atmosphere: 1
Food: 1
Service: 1
Not a good location. Burnt buns, hard chewy pieces in the meat. No
Atmosphere: 1
Food: 1
Service: 1
Arby's needs to close. I do understand the shortage of workers but if you can't deliver quality food and exceptional service then you should not be in business.It's a shame!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Kids Meal
I usually leave a message of happiness but unfortunately, this time the Arby's I visited did not meet the standards I expected.First I downloaded the app and ordered two Ruben meals with curly fries and drinks. I figured because I ordered online, I could quickly pull up, grab my meals and drive home to my family to eat.When I arrived the electrical drive thru menu was blank and dark. I assumed it was not working. I waited and waited and waited. Soon a car showed up behind me. We both waited. When I spoke to say hello, a voice spoke back sharply with, "I'll be with you in a minute." Overall, I waited about 6 to 8 minutes before I spoke to someone.When I told the employee that I was there to pick up my order, they told me that I have to "come inside" to get it. I didn't argue and drove around and parked, went inside and absolutely no one greeted me. Just some guy was standing at the front, behind the counter and staring. I assumed my order was the crumpled bag at the front counter. I undid the sticker and checked the food. It was the correct order. There was no carrier for the drinks that I had to walk across the parking lot to my car with. The fries were cold and hard. The Reuben sandwich was thin and not satisfying.Most of the time Arby's is a great place to eat at. I have gone to other Arby's in Matthews or other locations and the service is excellent and the food is delicious. I wouldn't recommend ANYONE to go to the university location as the workers there pretty much don't care about the service or food they provide. Save your money, this place isn't worth your dime.Oh, and if a worker happens to read this message, please be aware that AI will soon be implemented and all of you ungrateful people that hate your jobs, soon won't have one. I personally, will be glad to see the day come.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Reuben