Terrible location! They need new management and employees! They close whenever they want to!
SARAE J
This place is incredibly unprofessional. They need new management! This is 3rd time I've tried to stop by location and they are closed 2 hours early!!!!
Jason Roy
This place is tell ya…They put codes on the doors to the restroom so you have to make a purchase to use it. They didn’t bother to clean it. They didn’t bother to put TP or soap in the restroom either. Water in the sink didn’t turn on. The door doesn’t have an interior lock so after getting the code to get into the bathroom you can’t lock it. Someone else apparently had to go and they got the code for the restroom door and walked in on me. It was Gross and disgusting. Go somewhere else, what a waste of time and what a way to get upset. Anywhere else would have had no code on the door, TP in the stall that has a lock on it, soap and water. Especially for forcing customers to make a purchase in order to use it in the first place.🤦🏽♂️
Life Is Good 8888
Aninayh was fabulous and efficient. She was friendly and helped me out quickly! I love the peanut butter and chocolate ice cream, which they had today! A clean store with friendly faces!!!
tou les
The lady at the register doesn’t give out extra spoon for an ice cream. DO BETTER all I was asking for was a single spoon to actually eat my ice cream.
Hayden Wheaton
Don’t order a milkshake. They’re just going to give you a cup of milk. Chocolate is the ice cream, white is the milk.
Atmosphere: 5
Food: 1
Service: 4
Catherine Uzcategui
Janae was super helpful and sensitive to my food allergies! Will definitely be eating here again, i have had trouble in the past with people not caring about my food allergies but she made me feel safe to eat here.
Atmosphere: 5
Food: 5
Service: 5
John-Thomas Hendrick
dope people
Atmosphere: 5
Food: 5
Service: 5
Joe Brown
Stopped by this location at least 10 times in the last month, to get some chocolate ice cream. Every single time they didn’t have any chocolate ice cream, seems odd for one of the most popular flavors.
Atmosphere: 1
Food: 1
Service: 1
Catrice Cupil Reyes
I work in construction. I got off 2:20pm and decided to have some ice cream. I walked into a nearby Baskin-Robbins at 2:35pm on 701 South Kings Drive in Charlotte, North Carolina. And not 1 person attempted to help me. I stood for a moment approached to view ice cream options then attempted to ask a young lady employee a question. She looked at me, and her expression said don't ask me nothing. But, I proceeded with my inquiry. She looked at me and stated "I work athe drive-thru." But, she did not offer to send another colleague to assit me. already tired, I just wanted to treat myself. Customer service does not exist anymore. people are rude and nasty and look at as if their annoyed with the fact you came in. I don't spend my money in places like that. I just walked out after asking 5 employees to assist me. total foryoung ladies that welCould I please get someone to help me? One young lady spoke full english told me in english that she don't speak english. She can't help me. I asked if someone can help me so either. The person that could have, should I say some or? Another person could have got someone that was willing to say help and do their job. I do not work at Baskin-Robbins, but if I did I'll have a big smile and do my best to have a returning to customer. This was so annoying considering it's hot, just end my work day. I just wanted to treat myself and bass in a Baskin-Robbin ice cream. I can't believe people still work jobs they clearly don't want... and expect you to be a contributor to their paycheck. My score is really a 0. I'm just really really disappointed and felt humiliated.
30 mins before close the 2 employees were taking my order. They started saying they were out of stuff when they got to the window. Then one of the employees said that they are closed. Food service isn’t what it used to be. If I was their employer I’d fire both employees.
Atmosphere: 1
Food: 1
Service: 1
Aaron Powell
We drove up 40 minutes before closing and they turned off the lights and locked the doors.
Service: 1
Carmen Gray
My husband and I shared a banana split since we had a credit from T-Mobile. It's awesome because you get to pick everything: the flavors of ice cream and all the toppings. Delicious treat! ?
Christopher Amburgey
How does an ice cream shop not have waffle cones or strawberry ice cream?
Matthew Bergmann
Can’t speak for the Dunkin, but the Baskin half is garbage. Always out of ice cream - even basic flavors like vanilla. Don’t waste your time.
Terrible location! They need new management and employees! They close whenever they want to!
This place is incredibly unprofessional. They need new management! This is 3rd time I've tried to stop by location and they are closed 2 hours early!!!!
This place is tell ya…They put codes on the doors to the restroom so you have to make a purchase to use it. They didn’t bother to clean it. They didn’t bother to put TP or soap in the restroom either. Water in the sink didn’t turn on. The door doesn’t have an interior lock so after getting the code to get into the bathroom you can’t lock it. Someone else apparently had to go and they got the code for the restroom door and walked in on me. It was Gross and disgusting. Go somewhere else, what a waste of time and what a way to get upset. Anywhere else would have had no code on the door, TP in the stall that has a lock on it, soap and water. Especially for forcing customers to make a purchase in order to use it in the first place.🤦🏽♂️
Aninayh was fabulous and efficient. She was friendly and helped me out quickly!
I love the peanut butter and chocolate ice cream, which they had today!
A clean store with friendly faces!!!
The lady at the register doesn’t give out extra spoon for an ice cream.
DO BETTER all I was asking for was a single spoon to actually eat my ice cream.
Don’t order a milkshake. They’re just going to give you a cup of milk. Chocolate is the ice cream, white is the milk.
Atmosphere: 5
Food: 1
Service: 4
Janae was super helpful and sensitive to my food allergies! Will definitely be eating here again, i have had trouble in the past with people not caring about my food allergies but she made me feel safe to eat here.
Atmosphere: 5
Food: 5
Service: 5
dope people
Atmosphere: 5
Food: 5
Service: 5
Stopped by this location at least 10 times in the last month, to get some chocolate ice cream. Every single time they didn’t have any chocolate ice cream, seems odd for one of the most popular flavors.
Atmosphere: 1
Food: 1
Service: 1
I work in construction. I got off 2:20pm and decided to have some ice cream. I walked into a nearby Baskin-Robbins at 2:35pm on 701 South Kings Drive in Charlotte, North Carolina. And not 1 person attempted to help me. I stood for a moment approached to view ice cream options then attempted to ask a young lady employee a question. She looked at me, and her expression said don't ask me nothing. But, I proceeded with my inquiry. She looked at me and stated "I work athe drive-thru." But, she did not offer to send another colleague to assit me. already tired, I just wanted to treat myself. Customer service does not exist anymore. people are rude and nasty and look at as if their annoyed with the fact you came in. I don't spend my money in places like that. I just walked out after asking 5 employees to assist me. total foryoung ladies that welCould I please get someone to help me? One young lady spoke full english told me in english that she don't speak english. She can't help me. I asked if someone can help me so either. The person that could have, should I say some or? Another person could have got someone that was willing to say help and do their job. I do not work at Baskin-Robbins, but if I did I'll have a big smile and do my best to have a returning to customer. This was so annoying considering it's hot, just end my work day. I just wanted to treat myself and bass in a Baskin-Robbin ice cream. I can't believe people still work jobs they clearly don't want... and expect you to be a contributor to their paycheck. My score is really a 0. I'm just really really disappointed and felt humiliated.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
30 mins before close the 2 employees were taking my order. They started saying they were out of stuff when they got to the window. Then one of the employees said that they are closed. Food service isn’t what it used to be. If I was their employer I’d fire both employees.
Atmosphere: 1
Food: 1
Service: 1
We drove up 40 minutes before closing and they turned off the lights and locked the doors.
Service: 1
My husband and I shared a banana split since we had a credit from T-Mobile. It's awesome because you get to pick everything: the flavors of ice cream and all the toppings. Delicious treat! ?
How does an ice cream shop not have waffle cones or strawberry ice cream?
Can’t speak for the Dunkin, but the Baskin half is garbage. Always out of ice cream - even basic flavors like vanilla. Don’t waste your time.
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