Cant give 0 stars, they deserve negative though. Should hire employees who know what they are doing, bunch of clueless folks standing idle doing nothing.
Natalie Nicewicz
Ordered an ice cream cake 4 days in advance. Showed up on the correct day and time but was told that my order was missed by the cake maker and they couldn't make a new one. Offered me a cake out of the freezer for same or greater price but didn't have a lot of options.
Atmosphere: 3
Food: 4
Service: 2
Alexa Mesa
I loved it
Eric Escobar
Despite the reviews; I went to try them out. They didn't even have ice cream cones. I should've went somewhere else.
Jessi Harper
This store works their tail off no matter how many crew members they have working. They're always worth the wait! Super polite, kind employees and more consistently on target to my order than any other fast food location I've visited nearby (looking at you Starbucks).
Coach Emanuel McRae
I ordered an ice cream photo cake from this location for my son’s 5th birthday. As a former General Manager for Dunkin didn’t even hesitate to look at the reviews. I get called late even the day before pick up(less than 24hours) to be told that the cake decorator was going to be busy at another store and they wouldn’t be able to do my cake. So I asked for a refund to be told, call the support line. Almost ruined my son’s birthday party, LUCKY for me I still have contacts within Dunkin and was able to get another franchise group to do a last min cake order for me. THIS location will NEVER get my business again.
Karriya Bailey
These people are rude don’t care about nothing never have anything in the store especially bananas even though they’re right across from a grocery store.
Gerald Snyder
Excellent variety both hand packed and prepackaged.
Stephanie Broadbent
Ordered two cones one they gave us the wrong flavor, they did not take the wrong one back and they charged for three cones. The waffle cones were stale. Not many choices for ice-cream flavors.
Judith Gladney
I visited the Dunkin donuts, their connected. Purchased my ice coffee, sandwich ? and donuts. Always fresh and delicious ?
Should have stuck to my intuition and not stopped here after reading the negative reviews, they are very much accurate. I stopped by to grab 2 sundaes, 3 scoop and 2 scoop. I stated I wanted sundaes and just wanted caramel and nuts on one, and nuts on the other (done this plenty times before at other locations). I'm told to pull up to the window, no total given. Get to the window and give my card, the total is over $13 ?. I'm taken aback because 3 scoop is 5 something and double is 4 something, doesn't add up to $13. So I said woah, tax must be high or something, and asked how does it total 13. The guy in the window (Matthew on the receipt) stated the price of the 2 and 3-scoop and basically charged me individually .99 for nuts twice and for caramel ?. I've never had that happen before and have been to Baskin Robbins in multiple locations and in various states. In a calm and connected voice I restated to him I asked for sundaes and isn't that technically the same. He responds rudely and with sass saying "it's technically not." That was it for me, that was uncalled for and completely disrespectful. I immediately said never mind, I want a refund. I refuse to spend hard earned money on an establishment such as this. The guy goes and tells some young Black male, who comes to the window, says nothing, I give my card for the refund. He hands the receipt back to me with my card, and still says absolutely nothing. Wait, there's more, the kicker is the refund wasn't even the right amount, which I didn't notice until I drove off (but my bank took care it). No one apologized, said a word, and never came back to the window. I was perplexed. What a waste of time, gas, and energy. Hands down The worst experience I've ever had at Baskin Robbins/Dunkin Donuts!I would highly NOT recommend this location, go elsewhere, it's not worth it. It doesn't take much to provide quality customer service, and quite frankly, you choose to work there.Corporate, you may want to reevaluate this location, the data/ratings speak for itself.
Ja J
Never have ice cream so don’t waste your time . Might as well just be Dunkin’ alone.
Crystal Ramsey
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location
Shawn & Crystal Thacker
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location
Crystal Prater
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location
Cant give 0 stars, they deserve negative though. Should hire employees who know what they are doing, bunch of clueless folks standing idle doing nothing.
Ordered an ice cream cake 4 days in advance. Showed up on the correct day and time but was told that my order was missed by the cake maker and they couldn't make a new one. Offered me a cake out of the freezer for same or greater price but didn't have a lot of options.
Atmosphere: 3
Food: 4
Service: 2
I loved it
Despite the reviews; I went to try them out. They didn't even have ice cream cones. I should've went somewhere else.
This store works their tail off no matter how many crew members they have working. They're always worth the wait! Super polite, kind employees and more consistently on target to my order than any other fast food location I've visited nearby (looking at you Starbucks).
I ordered an ice cream photo cake from this location for my son’s 5th birthday. As a former General Manager for Dunkin didn’t even hesitate to look at the reviews. I get called late even the day before pick up(less than 24hours) to be told that the cake decorator was going to be busy at another store and they wouldn’t be able to do my cake. So I asked for a refund to be told, call the support line. Almost ruined my son’s birthday party, LUCKY for me I still have contacts within Dunkin and was able to get another franchise group to do a last min cake order for me. THIS location will NEVER get my business again.
These people are rude don’t care about nothing never have anything in the store especially bananas even though they’re right across from a grocery store.
Excellent variety both hand packed and prepackaged.
Ordered two cones one they gave us the wrong flavor, they did not take the wrong one back and they charged for three cones. The waffle cones were stale. Not many choices for ice-cream flavors.
I visited the Dunkin donuts, their connected. Purchased my ice coffee, sandwich ? and donuts. Always fresh and delicious ?
Restaurantji Recommends
Should have stuck to my intuition and not stopped here after reading the negative reviews, they are very much accurate. I stopped by to grab 2 sundaes, 3 scoop and 2 scoop. I stated I wanted sundaes and just wanted caramel and nuts on one, and nuts on the other (done this plenty times before at other locations). I'm told to pull up to the window, no total given. Get to the window and give my card, the total is over $13 ?. I'm taken aback because 3 scoop is 5 something and double is 4 something, doesn't add up to $13. So I said woah, tax must be high or something, and asked how does it total 13. The guy in the window (Matthew on the receipt) stated the price of the 2 and 3-scoop and basically charged me individually .99 for nuts twice and for caramel ?. I've never had that happen before and have been to Baskin Robbins in multiple locations and in various states. In a calm and connected voice I restated to him I asked for sundaes and isn't that technically the same. He responds rudely and with sass saying "it's technically not." That was it for me, that was uncalled for and completely disrespectful. I immediately said never mind, I want a refund. I refuse to spend hard earned money on an establishment such as this. The guy goes and tells some young Black male, who comes to the window, says nothing, I give my card for the refund. He hands the receipt back to me with my card, and still says absolutely nothing. Wait, there's more, the kicker is the refund wasn't even the right amount, which I didn't notice until I drove off (but my bank took care it). No one apologized, said a word, and never came back to the window. I was perplexed. What a waste of time, gas, and energy. Hands down The worst experience I've ever had at Baskin Robbins/Dunkin Donuts!I would highly NOT recommend this location, go elsewhere, it's not worth it. It doesn't take much to provide quality customer service, and quite frankly, you choose to work there.Corporate, you may want to reevaluate this location, the data/ratings speak for itself.
Never have ice cream so don’t waste your time . Might as well just be Dunkin’ alone.
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location
Stopped for an ice cream after shopping. Was told twice they did not have the flavors we asked for. Finally was told they don’t have much ice cream at all so we left. I feel as though Baskin Robbins needs to have ice cream by definition. Do not recommend this location