Ben & Jerry’s

7800 Fairview Rd, Charlotte
(704) 364-7600

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Recent Reviews

My wife, two of our friends, and myself entered the store around 9pm ish. It’s the summer in the south and I imagine it had been even busier earlier. Owen provided exemplary customer service. The icecream was cold and delicious. We will be stopping by again soon with these 90+ temps and oppressive humidity! Great location as well. We were able to sit outside on a patio area and chat for an hour it. Great vibe and trees round the area.
I was there on free cone day, and they did a fantastic job getting people through the line quickly! The only thing that could have made it better was having more employees giving people menus earlier in the line. Ben and Jerry’s ice cream is one of my absolute favorites, and it was fun to try a couple new flavors!
Last night I took my son to the Ben and Jerry’s location in Charlotte NC and Owen helped us. He was so kind and helpful. We chatted just a bit as we were the only people in the store at that time. He was personable, pleasant and the ice cream was delicious as always. Definitely wanted to give him props for great customer service.

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