Awesome service Jamal you rock bro 😎 great food highly recommend!!
Peter Rodriguez
Decent food. The hibachi menu is better than the sushi. Overworked waiter clearly. Environment is cute, lighting could be better. Good deal, I’ll probably go back.
Atmosphere: 4
Food: 4
Service: 3
Dixie Presswood
This is the 2nd time we have been to Magic Sushi for lunch. We were 1 of a few other tables when they first opened so we thought service would be fast. It took 30mins for our first round of AYCE order to come out and another 30 mins for the second round to come out. We we even missing part of the order from the first one and did not get it until 1hr 10mins later. The waitress was not attentive. Mr. Tokyo has way better service than this place, so we will probably never eat here again. If you want to wait a long time for your food and do not have anywhere to be, this is the place for you.
Atmosphere: 5
Food: 2
Service: 1
Abednego
Quality sushi! Well worth the price. Staff and manager are always really friendly! This is the best all you can easy sushi place in Charlotte. We have quite a few! Also very clean.
Atmosphere: 5
Food: 5
Service: 5
Sam Khan
Love the sushi buffet here! This is my go to sushi place from now. You order as many times as you want on the paper menus and they will custom make your sushi platter for you. I had the crab Rangoon and chicken on a stick and they were delicious. I was stuffed with the sushi that I ordered and didn't get to have the hibachi this time. I will be having the hibachi next time. Highly recommend this restaurant!!
Atmosphere: 4
Food: 5
Service: 5
Susana Rodriguez
I come here very frequently and out of all the times Steven is one of the best servers ! He always gets everything right and always very friendly ! Service was great . We only come back for Steve . He deserves a raise . Great guy !!! Steve Steve
Atmosphere: 5
Food: 5
Service: 5
Roxy Santillan
STEVE IS THE BEST WAITER!!! THE ONLY WAITER THAT MAKES US LAUGH AND GETS OUR ORDER RIGHT EVERY TIME, we love you steve, merry christmas !!!
Atmosphere: 5
Food: 5
Service: 5
Angelleena Ly
I usually have good experiences here. There's one asian waitress with glasses that my husband and I have had twice that isn't very good with service. She doesn't really check on us and she seems to just be doing everything else except give service, like refilling drinks. Our favorite is the tall Asian waiter with glasses. He always gives great service. Food is good though. Service needs work.
Food: 4
Service: 3
Rowdy Scarlett
So, honestly I don’t come here often due to the wait staff. They seem very uninterested and really don’t care what you want. Sit at the sushi bar and hope for better service. Food is good and the atmosphere is ok. If you like big screen tvs all over, it’s great. Wait staff really kills this place.
Atmosphere: 3
Food: 5
Service: 1
Fletcher Dunham
I have never written a review for any place I have been but I’m going to be honest that was the worst experience I have ever had at a restaurant. When I got in the hosts barely looked at me and seemed annoyed I was even there. Context I got there at 7 and they closed at 10:30. I got sat next to a large table where they were letting their kids run on the empty booths near by, scream, and run around the table. That’s not necessarily the staffs fault but they could have said something to the guests. It took a decent amount of time for my waiter to get to me but I was understanding because he did have that large party. When my crab ragoons arrived they were pretty cold. At this point I was starting to get annoyed. I finally got my sushi and it was disappointing. The quality of the food was poor and it was overall not good. I was hoping to ask my waiter for spicy mayo or something to dip it in because it was somehow so dry for sushi, unfortunately he never checked on me. Finally when he came by I just asked for a spicy tuna as it’s usually a safe get anywhere I go. Not this one it was gross. The seaweed inside was so chewy I couldn’t eat it. I asked for the bill and left. Other highlights is 90% of the staff was on there phones and even taking personal phone calls. The hosts did not say goodbye or even look up as I left. I will never be returning. None of them were rude necessarily but it was just not it.
Service was very slow by the time you get your second round you are full.
Atmosphere: 4
Food: 3
Service: 3
Allita Alexander
Vegetarian options: Their all you can eat sushi selections are delicious! The veggie fried rice is flavorful. Portion sizes are excellent!!!
Atmosphere: 5
Food: 4
Service: 4
Shyniece Anderson
Food was pretty good. Service was terrible. Staff were unorganized and they didn’t communicate with each other or customers. The orders were brought out as they were prepared by the runners and we were missing several items. We assumed they would eventually come, but they didn’t. When we asked the waiter for the missing items he got an attitude and said we needed to reorder them. We ordered a fried cheesecake and it never came. We asked the manager for it and he said they were out of cheesecake. Our waiter never told us that. Staff weren’t welcoming or friendly and they often seemed stressed or overwhelmed.
Atmosphere: 2
Food: 4
Service: 1
A W
Got this door dashed and was not let down. This sushi was a 10/10. I even put special instructions for my 3 rolls and everything was gone right. I will be back to purchase again.
Food: 5
Mark Crescenzi
Nothing worse than paying extra money through uber eats only to not receive the sauces as requested for the sushi rolls. Incompetent.
Awesome service Jamal you rock bro 😎 great food highly recommend!!
Decent food. The hibachi menu is better than the sushi. Overworked waiter clearly. Environment is cute, lighting could be better.
Good deal, I’ll probably go back.
Atmosphere: 4
Food: 4
Service: 3
This is the 2nd time we have been to Magic Sushi for lunch. We were 1 of a few other tables when they first opened so we thought service would be fast. It took 30mins for our first round of AYCE order to come out and another 30 mins for the second round to come out. We we even missing part of the order from the first one and did not get it until 1hr 10mins later. The waitress was not attentive. Mr. Tokyo has way better service than this place, so we will probably never eat here again. If you want to wait a long time for your food and do not have anywhere to be, this is the place for you.
Atmosphere: 5
Food: 2
Service: 1
Quality sushi! Well worth the price. Staff and manager are always really friendly! This is the best all you can easy sushi place in Charlotte. We have quite a few! Also very clean.
Atmosphere: 5
Food: 5
Service: 5
Love the sushi buffet here! This is my go to sushi place from now. You order as many times as you want on the paper menus and they will custom make your sushi platter for you. I had the crab Rangoon and chicken on a stick and they were delicious. I was stuffed with the sushi that I ordered and didn't get to have the hibachi this time. I will be having the hibachi next time. Highly recommend this restaurant!!
Atmosphere: 4
Food: 5
Service: 5
I come here very frequently and out of all the times Steven is one of the best servers ! He always gets everything right and always very friendly ! Service was great . We only come back for Steve . He deserves a raise . Great guy !!! Steve Steve
Atmosphere: 5
Food: 5
Service: 5
STEVE IS THE BEST WAITER!!! THE ONLY WAITER THAT MAKES US LAUGH AND GETS OUR ORDER RIGHT EVERY TIME, we love you steve, merry christmas !!!
Atmosphere: 5
Food: 5
Service: 5
I usually have good experiences here. There's one asian waitress with glasses that my husband and I have had twice that isn't very good with service. She doesn't really check on us and she seems to just be doing everything else except give service, like refilling drinks. Our favorite is the tall Asian waiter with glasses. He always gives great service. Food is good though. Service needs work.
Food: 4
Service: 3
So, honestly I don’t come here often due to the wait staff. They seem very uninterested and really don’t care what you want. Sit at the sushi bar and hope for better service. Food is good and the atmosphere is ok. If you like big screen tvs all over, it’s great. Wait staff really kills this place.
Atmosphere: 3
Food: 5
Service: 1
I have never written a review for any place I have been but I’m going to be honest that was the worst experience I have ever had at a restaurant. When I got in the hosts barely looked at me and seemed annoyed I was even there. Context I got there at 7 and they closed at 10:30. I got sat next to a large table where they were letting their kids run on the empty booths near by, scream, and run around the table. That’s not necessarily the staffs fault but they could have said something to the guests. It took a decent amount of time for my waiter to get to me but I was understanding because he did have that large party. When my crab ragoons arrived they were pretty cold. At this point I was starting to get annoyed. I finally got my sushi and it was disappointing. The quality of the food was poor and it was overall not good. I was hoping to ask my waiter for spicy mayo or something to dip it in because it was somehow so dry for sushi, unfortunately he never checked on me. Finally when he came by I just asked for a spicy tuna as it’s usually a safe get anywhere I go. Not this one it was gross. The seaweed inside was so chewy I couldn’t eat it. I asked for the bill and left. Other highlights is 90% of the staff was on there phones and even taking personal phone calls. The hosts did not say goodbye or even look up as I left. I will never be returning. None of them were rude necessarily but it was just not it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was very slow by the time you get your second round you are full.
Atmosphere: 4
Food: 3
Service: 3
Vegetarian options: Their all you can eat sushi selections are delicious! The veggie fried rice is flavorful. Portion sizes are excellent!!!
Atmosphere: 5
Food: 4
Service: 4
Food was pretty good. Service was terrible. Staff were unorganized and they didn’t communicate with each other or customers. The orders were brought out as they were prepared by the runners and we were missing several items. We assumed they would eventually come, but they didn’t. When we asked the waiter for the missing items he got an attitude and said we needed to reorder them. We ordered a fried cheesecake and it never came. We asked the manager for it and he said they were out of cheesecake. Our waiter never told us that. Staff weren’t welcoming or friendly and they often seemed stressed or overwhelmed.
Atmosphere: 2
Food: 4
Service: 1
Got this door dashed and was not let down. This sushi was a 10/10. I even put special instructions for my 3 rolls and everything was gone right. I will be back to purchase again.
Food: 5
Nothing worse than paying extra money through uber eats only to not receive the sauces as requested for the sushi rolls. Incompetent.
Food: 3
Service: 1
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