So burnt out on old food thats been sitting under a heat lamp for hours. Totally inedible meal. Essentially payed for a $3 small lemonade. Would love for food to be served the way was intended. Sadly, will not eat Bojangles again. 😢
Food: 1
Service: 3
Jon Weaver
Good breakfast biscuits as always. Unfortunately they got the order wrong and I was on I-485 heading out of town by the time I realized it. Fortunately it was a biscuit I liked and was still tasty, so I only knocked them 1 point.
Food: 4
Service: 5
Recommended dishes: Biscuits and Gravy, Seasoned Fries, Country Ham Biscuit, Southern Gravy Biscuit Combo, Chicken Supremes Combo
Marsha Williams
The last couple times that I’ve visited, the customer service was outstanding! I hate that I didn’t get the young man’s name that runs the drive through, but he treats every customer as if it’s his first one of the day/night. His name may have been Delathian, the night manager. The food was fresh, and hot. He takes pride in his work and it shows through his customer service! I just wanted to take a minute to commend his service. Respectfully, Marsha
Food: 5
Service: 5
Recommended dishes: Cole Slaw
stacy campbell
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni & Cheese, Biscuits and Gravy, Bo-Berry Cookie with Icing, Honey Mustard, Seasoned Fries, Cole Slaw, Bo's Chicken Sandwich with Pimento Cheese, Sausage Bo-Berry Biscuit Combo, Bo Fries, 12pc 4 Chicken & 8 Chicken Supremes Meal, Southern Gravy Biscuit Combo, 3 Wings, Bo's Chicken Sandwich Combo, Chicken Leg Kids' Meal, Chicken Supremes Combo, Bo Bites Combo
Jackson Green
Typical incompetent, non caring, wait 10 min to order wait 30 min for food only to be forgotten about and only to get it wrong.
What a bunch of idiots…
Atmosphere: 1
Food: 4
Service: 1
Mark
Hit or miss if they get your order correct.
Atmosphere: 3
Food: 3
Service: 3
Camille Worthington
Great service today getting our family size meal. The flowers are just so beautiful and added a great touch I just had to share! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Beverlee Withers
It was aight. Biscuit was room temp at best. No love in it.
Food: 3
Service: 4
Bruce Wingate
Went into Rocky River Bo’s @9 pm on Oct 15 to no one in front area. I was rudley greeted by ‘Do you want something?’ How many walk into a Bo’s that doesn’t want to order something. Ordered 8 piece bucket w/mashed potatoes and gravy and dirty rice. Payed with card. After I asked if Bo’s gave a military discount. She said yes but couldn’t some the payment was completed. I suggested maybe giving 1 extra leg. She said she couldn’t. I asked for a manager. She went into the back area and said this guy wants to speak to a manager. I’m a customer not a guy. I believe a cook came to talk and I explained the same scenario to him and I thought he said he would. When I got home 8 pieces of chicken was in the box. I had to make this review to inform managers of the need for better customer training.
Atmosphere: 3
Food: 4
Service: 3
LANDO 392
Incomplete order missing 2 combos No one was in line and they still made me go around wait at front door for order and still had my order wrong. I didn’t check it right away cause I was driving to work but literllly only got 2 fries and one sandwich when it was supposed to be 3 combos ! Unacceptable management here has gone to shit an a bunch of unorganized teenagers and old folks working here I need a refund for my missing food I was given no receipt either ! Bo sandwich was dry no seasons on fry
Drive through order not ready, asked to pull around front someone will bring it out. 15 minutes later, I go inside, they forgot about me. Then still handed me the wrong food after I've been waiting. This same thing happened to me last week at this location. A previous time I ordered here, the bisquits were still dough, my children had to go to school without breakfast.
Also, the worker was cursing the driver in front of me as I pulled up to the windrow, for forgetting his wallet.
Piss poor service and food. Don't waste your time nor money.
Atmosphere: 1
Food: 1
Service: 1
Laura Smith
I stood at the register for almost 10 minutes. Never got to order. Several people were waiting for their food and I never saw anyone receive any food. I was on a tight schedule, so I left.
Atmosphere: 1
Food: 1
Service: 1
Jason Temple
Stop making customers pull forward and park to get a single biscuit when theres nobody in the drive through.
Greg Huepper
This place had really gone down hill. Usually out of whatever it is you want to order. Consistently disappoints
So burnt out on old food thats been sitting under a heat lamp for hours. Totally inedible meal. Essentially payed for a $3 small lemonade. Would love for food to be served the way was intended. Sadly, will not eat Bojangles again. 😢
Food: 1
Service: 3
Good breakfast biscuits as always. Unfortunately they got the order wrong and I was on I-485 heading out of town by the time I realized it. Fortunately it was a biscuit I liked and was still tasty, so I only knocked them 1 point.
Food: 4
Service: 5
Recommended dishes: Biscuits and Gravy, Seasoned Fries, Country Ham Biscuit, Southern Gravy Biscuit Combo, Chicken Supremes Combo
The last couple times that I’ve visited, the customer service was outstanding! I hate that I didn’t get the young man’s name that runs the drive through, but he treats every customer as if it’s his first one of the day/night. His name may have been Delathian, the night manager. The food was fresh, and hot. He takes pride in his work and it shows through his customer service! I just wanted to take a minute to commend his service.
Respectfully,
Marsha
Food: 5
Service: 5
Recommended dishes: Cole Slaw
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni & Cheese, Biscuits and Gravy, Bo-Berry Cookie with Icing, Honey Mustard, Seasoned Fries, Cole Slaw, Bo's Chicken Sandwich with Pimento Cheese, Sausage Bo-Berry Biscuit Combo, Bo Fries, 12pc 4 Chicken & 8 Chicken Supremes Meal, Southern Gravy Biscuit Combo, 3 Wings, Bo's Chicken Sandwich Combo, Chicken Leg Kids' Meal, Chicken Supremes Combo, Bo Bites Combo
Typical incompetent, non caring, wait 10 min to order wait 30 min for food only to be forgotten about and only to get it wrong.
What a bunch of idiots…
Atmosphere: 1
Food: 4
Service: 1
Hit or miss if they get your order correct.
Atmosphere: 3
Food: 3
Service: 3
Great service today getting our family size meal. The flowers are just so beautiful and added a great touch I just had to share! Thank you!
Atmosphere: 5
Food: 5
Service: 5
It was aight. Biscuit was room temp at best. No love in it.
Food: 3
Service: 4
Went into Rocky River Bo’s @9 pm on Oct 15 to no one in front area. I was rudley greeted by ‘Do you want something?’ How many walk into a Bo’s that doesn’t want to order something. Ordered 8 piece bucket w/mashed potatoes and gravy and dirty rice. Payed with card. After I asked if Bo’s gave a military discount. She said yes but couldn’t some the payment was completed. I suggested maybe giving 1 extra leg. She said she couldn’t. I asked for a manager. She went into the back area and said this guy wants to speak to a manager. I’m a customer not a guy. I believe a cook came to talk and I explained the same scenario to him and I thought he said he would. When I got home 8 pieces of chicken was in the box. I had to make this review to inform managers of the need for better customer training.
Atmosphere: 3
Food: 4
Service: 3
Incomplete order missing 2 combos
No one was in line and they still made me go around wait at front door for order and still had my order wrong. I didn’t check it right away cause I was driving to work but literllly only got 2 fries and one sandwich when it was supposed to be 3 combos ! Unacceptable management here has gone to shit an a bunch of unorganized teenagers and old folks working here I need a refund for my missing food I was given no receipt either ! Bo sandwich was dry no seasons on fry
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service is 🗑️
Food: 4
Service: 1
Drive through order not ready, asked to pull around front someone will bring it out. 15 minutes later, I go inside, they forgot about me. Then still handed me the wrong food after I've been waiting.
This same thing happened to me last week at this location.
A previous time I ordered here, the bisquits were still dough, my children had to go to school without breakfast.
Also, the worker was cursing the driver in front of me as I pulled up to the windrow, for forgetting his wallet.
Piss poor service and food. Don't waste your time nor money.
Atmosphere: 1
Food: 1
Service: 1
I stood at the register for almost 10 minutes. Never got to order. Several people were waiting for their food and I never saw anyone receive any food. I was on a tight schedule, so I left.
Atmosphere: 1
Food: 1
Service: 1
Stop making customers pull forward and park to get a single biscuit when theres nobody in the drive through.
This place had really gone down hill. Usually out of whatever it is you want to order. Consistently disappoints
Loading...