Bojangles

9501 Stafford Rd, Charlotte
(704) 494-3262

Recent Reviews

Jason Harris

Always polite always efficient. Sometimes they have me pull around and wait, but the orders are always hot and correct.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Pie

Mike Pink

Friendly staff. Hard working staff. French fries were old. Chicken strips cooked perfectly. Biscuts tasted good but overcooked. Inside was dead empty.

Atmosphere: 2

Food: 3

Service: 4

Nichole Etienne

The had no chicken wings at 12pm on a Saturday smh wait was 20

Food: 1

Shay Williams

Order a Supreme combo with fries and Pepsi. When I got to the window after getting my food I was told there was no Pepsi and was asked would I like something else, I said no (Because I don't drink the other drinks that was available) so the lady looking at me I'm looking at her to the point I asked what are you going to do? She shut the window, was gone for a couple minutes returns and said pull up to the curb someone will be out with. I watched the drive through clear out with 3 or 4 cars 5 minutes later by this time I reverse back as another employee is walking to my car emptied hand she walks back inside and asked what do you want a bottled water?? (So you mean to tell me after paying 10 I want water with my meal? ) I said no she said orange juice? Really? That's all you have to offer? So another employee came to the window and said something was wrong with the machine I clearly hear him say check the lobby after I had said I will call corporate he said hold by this time I was done waiting so yes I pulled off! No I'm not looking for nothing in return just please correct the customer service and the way staff handles situations like this. I'm a professional job coach to teach things like this to have better customer service and interactions with the public

Atmosphere: 1

Food: 1

Service: 1

Erik Ramirez

Waited 15 min and no one took my order. Need new staff.

Atmosphere: 1

Food: 1

Service: 1

Derek Dilbeck (D2)

Literally the worst drive thru location I’ve ever been to. No one in the drive thru, we pull up and order a chicken sandwich combo, and three piece supremes combo. We get to the window and ask if we had the 3 piece chicken? No one else in the drive the so idk who else it could be. They hand us the one meal and didn’t add the chicken sandwich combo. I said we also had the number 10 combo. They said we don’t have any chicken sandwiches… I’m like ok then just do another three piece. They said can you pull back around through again we have a timer. Excuse me? You screw up my simple order and tell me to your out of something so decide to just not give it to me or tell me till the end? And then have the nerve to tell me to come back through and just shut the window? At this point there’s 4 cars in the drive thru so we just left and I decided I’d rather just not eat then deal with this location again. Unfortunately it’s Sunday and the Chick-Fil-A across the street is closed. We’ve been here countless times as we live 3min down the road and it’s always been bad but this was the worst. Avoid!

Food: 2

Service: 1

Tracy Oliver

Don’t bother wasting your time to stop here for rude service and then not to even get your food after your pulled around to wait 10 minutes for even a boround don’t waste your

Atmosphere: 1

Food: 1

Service: 1

Lamont Harp

Horrible experience...i asked for fresh food and got cold food...

Atmosphere: 1

Food: 1

Service: 1

Maultsby Realty Group

Dined-in and the manager and staff were very friendly and food was great. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Robin Sindell

Normally, food is good here. They asked me to park and wait. I assume it was the fries I was waiting on. To my dismay, all of the fries were cold. Very disappointed.

Atmosphere: 3

Food: 3

Service: 4

Aliesa Buchanan

Employees are rude. Wouldn’t say the worst experience I’ve ever had but it’s pretty close. Go somewhere else.

Atmosphere: 3

Food: 1

Service: 1

LionKing XII

Worst fast food experience, I hope I can save you time and the headache, go somewhere else or do the extra drive to another

Atmosphere: 1

Food: 1

Service: 1

Therese R.

The service was prompt, food was hot and our order was accurate! Keep it up, Bojangles!!

Sandie Lambropoulos

Customer service is not a priority at this location. I will never be back. Do the managers not care about how the employees treat the customers? Wish I could leave negative stars!

Atmosphere: 1

Food: 2

Service: 1

Angel Z.

worst bojangles in nc waited an hour for my order terrible. told me to park outside and they just forgot i was out there for 30 mins

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