Bojangles

5825 Highland Shoppes Dr, Charlotte
(704) 875-2416

Recent Reviews

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tati

Very Slow. Waited 10 minutes just to order, then another 20 just to get food. All
workers only worried about drive thru, no one attended to people actually in the restrauant

M C

I'm from out of town and the service was exceptional, professional and very kind. My food was hot and we enjoyed it. The guy at the window is such a sweetheart 05/25/2025. 11:05am.

Patrick C.

I don't know what happened but the food here makes me sick lately.

Nancy Troutman

Can I leave a negative 10? -10. This place is disgusting. I hope they go out of business so a clean credible business can replace this space. They will NOT answer the phone. They do not care and serve you old chicken and disgusting food. Will be reporting to the health department ASAP.

Erin Coffey

Literally the worst. Out of honey mustard, said I could do ranch instead, and then they proceeded to not give me any sauce at all. Absolutely zero seasoning on the fries. Gave me a diet soda instead of the regular soda. Also 93% sanitation score??

Brett Hanson

No words can describe how rude and apathetic the employees are. Extremely slow getting food out as well.

Russell Martin

Order was wrong, no napkins or utensils to use and big box had biscuits crumbs in the has if was use already.

Nia Graham

Unbelievably rude!! Horrible slow service!!

Montana Worrell

Was told 20 minutes for chicken. Asked 20 minutes later how much time is left, and they responded they just dropped the chicken down to cook. It’ll be 12 more minutes. 8 minutes later a lady comes in and asked for chicken and she was told it’ll take 15 more minutes. Worst experience ever and I need someone to reach back out to me about this.

Shanden Coleman

How y'all ain't got nothing to drink!!!! I can't be the only one that doesn't drink soda. It could be worse I remember pulling up to a Bojangles and they didn't have chicken...

Austin Rohlfing

I'm from New York and I've never had Bojangles before and I was told it's one of the best fast food places in North Carolina. However, after trying it, I really thought it was nothing special. Tasted just like something I'd get at KFC.

The tea and cobbler were SO sweet, just like pure sugar. The glaze on the gobbler was like the pure sugary syrup type glaze you get straight from the jar. The fried chicken wasn't super greasy which is a plus though. Overall, just a mediocre fried chicken fast food joint.

For service, they had this automated talking system at the drive through that was really annoying. It didn't understand half of what I was saying. I wish I could have just talked to a person.

Denise O

Extremely unprofessional on a Sunday afternoon. At least 6 people on the floor and no one greeted or helped the 4 people at the register/lobby. Drive thru wrapped around the building.

Chris Henshaw

Took 15 minutes after my order was placed for the employees to even start on my food, the cashier was the one who put my box together and she wasn't wearing gloves when she handled the food. The biscuit was missing, the fries were cold and had little seasoning on them and there were no lids for the drinks. I could've drove to another Bojangles and gotten my food before I received it at this location. Would recommend going to any location aside from this one.

Curvy “curvyivy” Ivy

I've tried giving this Bojangles location several tries, but I'm done. Once they gave me raw chicken, and now today. I ordered a Cajun filet biscuit, got home and realized they gave me one of those boberry waffle biscuits. Not what I ordered. Took the first bite and couldn't even bite into the chicken. It was so rubbery, almost raw texture.It's ridiculous. On top of that, the service is almost always subpar. this point, they just need to be shut down. OOPS, I almost forgot , I ordered a Bojangler fish sandwich a few days ago and the fish was old and dried out and had what seemed like a whole can of seasoning dumped on it. It was way too salty and had one dab, a smidgen if you will, of tarter sauce on it. That sandwich was so dried out was almost inedible. At this point they owe me money. I wonder if the owner even reads these reviews. Smh I'll just have to drive further if I want Bojangles.

Edd Mike

Had to be the coolest thing I’ve ever eaten and the employees were smoking marijuana in the restroom wen I was washing my hands they turned it off real quickly as soon as they see me walking I order Cajun biscuit with egg and they just gave me an egg and a biscuit

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