Bojangles
5825 Highland Shoppes Dr, Charlotte
(704) 875-2416
Recent Reviews
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Friendly environment!
Atmosphere: 4
Food: 4
Service: 4
How u mess up an Arnold Palmer????? It’s 2 ingredients. Then how do you get an attitude with a customer when they ask you to correct your mistake????
Please just get robots to run the whole restaurant sick and tired of these incompetent fast food workers.
Atmosphere: 1
Food: 1
Service: 1
I have yet to find a single good thing to say about this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Waited an extremely long time in the drive thru, and they were out of multiple items which I could look past if the place was super busy but it was NOT. Was asked to park after ordering with an employee who didn’t seem to know what he was doing. Waited so long that I went inside to see all but one employee standing around. Had to request assistance at the desk only to be told that there weren’t enough of the blueberry biscuits I ordered and that the only person who knew how to make them was busy. When I asked for a refund the person who could make them suddenly appeared and made more. At this point the only hot food I got were the biscuits… did NOT get the sauces ordered and no receipt. Ordered an 12 piece family meal and 6 blueberry biscuits. All in all waited over 30 minutes to get mediocre food. I understand the place closes at 10, but we were at the ordering section of the drive through at 9:15. I’m not one to complain but this was a very bad and unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Don’t ever got here at 8pm. They never have food after 8. I’ve attempted previously to order Bo bites after 8. The young lady said they needed to cook some more. I told her I would wait. Then she proceeded to tell me they were all frozen and they wouldn’t be cooking anymore. Tonight I went and they don’t have regular chicken. Bojangles what’s up not having food after 8pm? This was the first of two visits to two bojangles less than 3 miles apart and neither have food ready.
Service: 1
Love coming here because Savanna! She’s alway make sure my order is right and make sure I leave with a smile. Thank you for your hard work!
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. The people running this business at night are extremely rude. They were upset because I asked for help after standing there for 5 minutes without service. I came in the store to pickup my order and all they had was flies on display. If the store manager (or anyone that cares about this) is wondering when this occurred 07/14/2025 at 9:00pm.
Atmosphere: 1
Food: 1
Service: 1
Staff needs training!
Atmosphere: 2
Food: 5
Service: 1
This is definetely the worst Bojangles in the area. Do yourself a favor and if you actually want ''decent'' the only one ive been to is the one in concord.
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER DOORDASH THROUGH THEM. We went to go through drive thru to pick up a door dash delivery because that is what the instructions said. It said 7am-2pm go in lobby and 2pm-9pm go through the drive thru. This was about 6:30 at night, was told it wasnt ready and we had to go inside. 9 other door dash drivers were inside waiting for their orders. We understand being busy but having that many drivers waiting and then having instructions saying to go through the drive thru. Nope we will not accept another order for this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was fine. The automated teller at the drive thru was very thorough and accurately received my order. I received my order at drive thru window correctly. Staff was fine, not very friendly, also not terrible, they were there.
Food: 4
Service: 3
Walked into the the restaurant and walked to the counter to order and no one came to front to take my order. All of the staff looked at me and i finally ask if they can take my order, the girl responds and says i can only take it if someone from the back signs in… again the people in the kitchen all just looked at me. Terrible service and they are always getting orders wrong… It is NOT Bo-time at this location
Atmosphere: 1
Service: 1
This location is incredibly understaffed all the time across all shifts. The overflow parking while you wait 15+ mins for your food are the handicap spots, so people who are actually handicapped can't even use the spots.
Really poor experience across multiple visits.
Atmosphere: 1
Food: 3
Service: 1
This is consistenly the worst Bojangles. Young folks run it and will run it down and out of business. Food is not consistenly good or fresh. Every now and then they get it right. If they park you, you'll never get your food. New management needed.
Atmosphere: 1
Food: 1
Service: 1
Very Slow. Waited 10 minutes just to order, then another 20 just to get food. All
workers only worried about drive thru, no one attended to people actually in the restrauant
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