Bonefish Grill

My wife and I are regular customers at this location as it is near our home. This has been one our favorites for the better part of five years. The bartenders and wait staff are wonderful and we have enjoyed dining here often. Unfortunately, following our experience tonight, we had to formally file a complaint regarding this location that involved a violation of our rights under the Americans with Disabilities Act (ADA). On 9/26/20245, my wife and I visited and attempted to dine first outside with our service dog. We were told we couldn't be served outside, so we sat inside, bringing our service dog, who is a properly certified service dog. We were instructed our dog would not be allowed to provide the service he is trained to perform, which is a clear violation of ADA regulations requiring businesses to accommodate service animals. We are deeply disappointed in our experience at Bonefish.

My colleagues and I had a wonderful time during happy hour. The food was great and our waitstaff, Jacola, was so pleasant and attentive. We'll be back!

Atmosphere: 5

Food: 5

Service: 5

Great food and atmosphere

Atmosphere: 5

Food: 5

Service: 5

The fish was cooked perfect, service was friendly and attentive. It's an awesome place to take the family.

Atmosphere: 5

Food: 5

Service: 5

Tyler was our waiter. He is fantastic
Great service and exceptional personality

Atmosphere: 5

Food: 5

Service: 5

Jacola gave us the Star treatment this evening. Quick pleasant service, knowledgeable on the menu, strong drinks and even better food. Thank you Jacola for improving an already great dining experience!

Atmosphere: 5

Food: 5

Service: 5

Mindy was AMAZING!

Atmosphere: 5

Food: 5

Service: 5

Tyler was the the best!!

Atmosphere: 5

Food: 5

Service: 5

Amazing experience! Tyler made my experience memorable

Atmosphere: 5

Food: 5

Service: 5

We came for the dinner pairing event and every time I come it is always a great experience! This time my server Tyler went above and beyond! Can’t wait to come back!!

Atmosphere: 5

Food: 5

Service: 5

Tyler you did great at the Autumn reserve 4 course boubourn cocktail paring dinner...love love the different the service

Atmosphere: 5

Food: 5

Service: 5

Attended the Boubon tasting event at Bonefish and the food paired with the drinks were amazing!!!!! Tyler was our waiter and he was awesome. Tyler was attentive and accommodating to our needs. I loved the event and enjoyed Tyler!!!

Atmosphere: 5

Food: 4

Service: 5

Wonderful 4 course fall dinner event. Very well done.

Tyler was amazing

Atmosphere: 5

Food: 5

Service: 5

Enjoyed a really nice dinner sampling paired drinks with entrees on a Monthly Dinner event featuring Bourbon. Strongly suggest attending and asking for Elliott for your server b

Atmosphere: 5

Food: 5

Service: 5