Ordered a whopper jr with cheese and a large fries. There was no cheese and the burger was literally half the size of the bun. Also the fry container was half empty. Almost $18 for a dry tiny piece of leather and half an order of fries. Burger King has turned to pure garbage at this point.
Atmosphere: 1
Food: 1
Service: 3
Baylee Green
You’ll be charged double the normal price then they’ll get your order completely wrong AND burn it then serve it to you like that’s a normal thing to do. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
John McCory
The first BK I've been to that actually puts extra condiments on for free.
Atmosphere: 4
Food: 5
Service: 4
Joshua Allen
The jacked up prices are crazy. A breakfast sandwich, tots, and orange juice shouldn’t cost over 20 dollars.
The biggest problem is the service though. During my long wait for my food with the herd of others waiting, I counted at least 10 staff. They were all working at a crawling pace and didn’t seem to care about speed. They don’t need to hire more people, they need a manager who can get them to actually work faster.
Atmosphere: 1
Food: 4
Service: 1
Robert Bruce
Disgusting
Jasmine Jordon
I visited Burger King in the Charlotte NC airport on December 29th for breakfast around 9am.I want to start this by saying I’ve never left a bad review in my life. I had an incredibly disappointing experience. Someone needs to address your staff member named Gigi—she was handing out the orders. Not only was she rude to me but to multiple customers and the other employees. She YELLED at me for not walking fast enough to pick up my order in a very crowded area-I didn’t plan to leave this review until she berated an elderly man using a walker for the same reason. Who does that? Her behavior was AWFUL and I’m not sure how she is still employed with you.
The only good thing I can say is the other staff members were kind and even tried to de-escalate her by telling her they were “tired of it” and she wanted to argue with them too. The young man behind the counter deserves a raise for keeping a positive attitude in such a tense situation. I wish I caught his name. He was smiling for everyone and still made sure to tell me to have a good day. Your customers shouldn’t have to deal with her treatment, especially in a busy airport where patience obviously a must. I seriously hope she will no longer be working for your company.
Atmosphere: 1
Food: 3
Service: 1
Hernises Guzman
Order a whooper on the broiler with fresh onions rings instead brown lettuce soggy tomatoes and hard bread and soggy onions rings
Atmosphere: 3
Food: 1
Service: 1
Wayne Warner
Rude cashier sitting in a chair at the register Hating life...
Atmosphere: 1
Food: 1
Service: 1
Shaqia Hughley
Terrible services , PRICES SPIKED COMPARE TO BURGER KIND ATRIM .. there is never a cashier available, they never take cash . Turn around time is terrible need to be shut down so a real restaurant be replace it
Alicia Shull
I wish I could give them zero stars. There were a ton of people waiting and I walked up to the kiosk to order and a woman very rudely told me “we’re closed, we close at 8.” The website says they close at 10 (on a Wednesday) and it was 7:43. Regardless I said “is there anyway I can just get a soda” and she said “no, I said we closed” and I said “you close at 8?” And she said “we are closed right now.”
She was the most obnoxious unfriendly person in the entire airport.
You gotta be kidding me. kiosk asked me for a tip. I am forced to use a kiosk to order. No human interaction and it wants a tip. This is out of control. I almost walked off and went somewhere else. I am only here because I don't have a choice. Fries were cold too boot.
Atmosphere: 1
Food: 2
Service: 1
Arnold BEN SAAD
By far the worst Burger King I ever ate in! Overpriced! Sodas are warm and flatter than water. It took over 20min to get my order. Enjoy…
Atmosphere: 1
Food: 1
Service: 1
Destiny Bjelland
Hate the kiosk system and the food gave me the runs, if you know what I mean... You should have a cashier that accepts cash.
Atmosphere: 1
Food: 1
Service: 1
Logan James
Most sodas were either out or flat, food was warm at best. Overall not good
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Dr Pepper, Chicken Nuggets, Fries
PinchPrince
The wrapper bacon cheese I got was absolutely the the size I paid for and the staff were nice. The wrapper was really good and if I had to come back to this airport, I would definitely come back here again!
Ordered a whopper jr with cheese and a large fries. There was no cheese and the burger was literally half the size of the bun. Also the fry container was half empty. Almost $18 for a dry tiny piece of leather and half an order of fries. Burger King has turned to pure garbage at this point.
Atmosphere: 1
Food: 1
Service: 3
You’ll be charged double the normal price then they’ll get your order completely wrong AND burn it then serve it to you like that’s a normal thing to do. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
The first BK I've been to that actually puts extra condiments on for free.
Atmosphere: 4
Food: 5
Service: 4
The jacked up prices are crazy. A breakfast sandwich, tots, and orange juice shouldn’t cost over 20 dollars.
The biggest problem is the service though. During my long wait for my food with the herd of others waiting, I counted at least 10 staff. They were all working at a crawling pace and didn’t seem to care about speed. They don’t need to hire more people, they need a manager who can get them to actually work faster.
Atmosphere: 1
Food: 4
Service: 1
Disgusting
I visited Burger King in the Charlotte NC airport on December 29th for breakfast around 9am.I want to start this by saying I’ve never left a bad review in my life. I had an incredibly disappointing experience. Someone needs to address your staff member named Gigi—she was handing out the orders. Not only was she rude to me but to multiple customers and the other employees. She YELLED at me for not walking fast enough to pick up my order in a very crowded area-I didn’t plan to leave this review until she berated an elderly man using a walker for the same reason. Who does that? Her behavior was AWFUL and I’m not sure how she is still employed with you.
The only good thing I can say is the other staff members were kind and even tried to de-escalate her by telling her they were “tired of it” and she wanted to argue with them too.
The young man behind the counter deserves a raise for keeping a positive attitude in such a tense situation. I wish I caught his name. He was smiling for everyone and still made sure to tell me to have a good day.
Your customers shouldn’t have to deal with her treatment, especially in a busy airport where patience obviously a must. I seriously hope she will no longer be working for your company.
Atmosphere: 1
Food: 3
Service: 1
Order a whooper on the broiler with fresh onions rings instead brown lettuce soggy tomatoes and hard bread and soggy onions rings
Atmosphere: 3
Food: 1
Service: 1
Rude cashier sitting in a chair at the register
Hating life...
Atmosphere: 1
Food: 1
Service: 1
Terrible services , PRICES SPIKED COMPARE TO BURGER KIND ATRIM .. there is never a cashier available, they never take cash . Turn around time is terrible need to be shut down so a real restaurant be replace it
I wish I could give them zero stars. There were a ton of people waiting and I walked up to the kiosk to order and a woman very rudely told me “we’re closed, we close at 8.” The website says they close at 10 (on a Wednesday) and it was 7:43. Regardless I said “is there anyway I can just get a soda” and she said “no, I said we closed” and I said “you close at 8?” And she said “we are closed right now.”
She was the most obnoxious unfriendly person in the entire airport.
Atmosphere: 1
Service: 1
Restaurantji Recommends
You gotta be kidding me. kiosk asked me for a tip. I am forced to use a kiosk to order. No human interaction and it wants a tip. This is out of control. I almost walked off and went somewhere else. I am only here because I don't have a choice. Fries were cold too boot.
Atmosphere: 1
Food: 2
Service: 1
By far the worst Burger King I ever ate in! Overpriced! Sodas are warm and flatter than water. It took over 20min to get my order. Enjoy…
Atmosphere: 1
Food: 1
Service: 1
Hate the kiosk system and the food gave me the runs, if you know what I mean...
You should have a cashier that accepts cash.
Atmosphere: 1
Food: 1
Service: 1
Most sodas were either out or flat, food was warm at best. Overall not good
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Dr Pepper, Chicken Nuggets, Fries
The wrapper bacon cheese I got was absolutely the the size I paid for and the staff were nice. The wrapper was really good and if I had to come back to this airport, I would definitely come back here again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
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