Canopy Cocktails & Garden

Good service will recommend to go and i’ll also give it another go it’s a pass for me

Atmosphere: 5

Food: 5

Service: 5

Wonderful, dark-lit spot with delicious cocktails!

Atmosphere: 5

Food: 5

Service: 5

Stopped by and ended up getting some of the best cocktails I’ve ever had. Tony (not sure how she spells it) was our bartender and seriously I’m amazed.

Thank you for the great atmosphere and cocktails!

Will be returning soon 🫶🏼

Great place to have a cocktail during the day and skip the crowd

Atmosphere: 5

Food: 5

Service: 5

SUPER WEAK DRINKS; more like juice and water. Restrooms were FILTHY all night…no toilet paper etc. Bar tenders (at the bar) were not super friendly but the one that came to our table was so much better. Overall, needlessly overhyped…I WONT BE WASTING MY TIME, MONEY, EVENING HERE AGAIN.

Atmosphere: 2

Food: 1

Service: 1

I don’t leave negative reviews lightly, but my experience at this establishment warrants a serious and public reflection — because what happened was not just rude or inconvenient, it was deeply inappropriate, exclusionary, and indicative of a lack of basic integrity in how this bar is run.

I was seated in an open area — a completely public space with no signs of reservation, no blocked-off signage, no event markers. I stepped away briefly, and when I attempted to return, I was told I was no longer allowed to sit there. Why? Because another group — without any formal authorization from the bar — had decided they didn’t want others near them and claimed the space as their own.

This wasn’t done with subtlety. It was blatant. And worse: the staff allowed it to happen.

Let’s be clear — there were no posted rules, no event booked, no policy to support what was unfolding. This group simply didn’t want people around them and chose to self-declare ownership over a portion of the bar, and instead of enforcing fairness and public access, the staff completely capitulated. I was the one excluded, even though I had been there first. I was the one told to move, as if my presence wasn’t welcome — not because of rules, but because of preference. Someone else’s preference.

The entire situation felt inherently unjust. Arbitrary. Humiliating. As if certain patrons had the unspoken right to dictate the space while others could be quietly dismissed without explanation. It felt like I was being targeted — whether consciously or not — in a way that had nothing to do with logistics and everything to do with power, privilege, and passive profiling. It’s one thing to reserve space. It’s another to permit one group to draw invisible lines around themselves and then enforce those lines against other paying guests — with staff compliance.

That’s not hospitality. That’s gatekeeping. That’s institutional rudeness dressed up as customer service.

This experience left me rattled. Not because I couldn’t find another seat, but because it made clear that fairness isn’t guaranteed here — and dignity is optional. The staff was either unwilling or untrained to challenge those acting selfishly and unkindly, and instead allowed an exclusionary, almost hostile atmosphere to flourish unchecked.

No one should be made to feel like an outsider in a public bar because another group decides they don’t want to be near them. And no management team should ever validate that behavior by enforcing it.

What happened was not an isolated inconvenience — it was a reflection of values, or the lack thereof. I will not be returning, and I hope others think twice before supporting a place that refuses to support all of its guests equally.

Atmosphere: 1

Food: 1

Service: 1

Great cocktails, wonderful atmosphere, and amazing staff!! Absolutely love this place!

Atmosphere: 5

Service: 5

I just love Canopy, the atmosphere and staff are incredible. The manager Kristin is just a gem. What ever they're paying her they need to double it!!!

Atmosphere: 5

Food: 5

Service: 5

Honestly the first establishment itself is nice. We walked in and were told the outside is first come first serve. So we awkwardly waited till someone left to get a seating. However when we did, we were told to get up from our waitress Morgan bc she already sat someone there. Whatever we got up! However my wife went and asked “hey how do we get on the list bc we were told it’s first come first serve”. So eventually we get sat but being sat the service is rude. Ignores me. Etc.

However at the end I say, no hard feelings and she says no hard feelings but your girlfriend was rude to me. I lost it then. Asked management for a refund of 20% tip due to big party. They said they can’t show proof. So I said fine. Do a round of drinks. When they came out I said this all can be managed if your waitress wasn’t rude and the manager (dude) told me to get the F out of his establishment.

It wasn’t about the money or free drinks. More about a waitress apologizing as we were celebrating our wedding with a few friends. Don’t go if you want bad service. Morgan sucks. Management supports.

Had a 10000/10 experience with the entire bar/wait staff this weekend. I unfortunately misplaced my wallet, I know, not ideal at any bar. That being said, the staff went out of their way to help me search for HOURS until we found it. Truly cannot thank them enough and appreciated their support.

Atmosphere: 5

Food: 5

Service: 5

Love the openness outside and the moody vibes inside!

Atmosphere: 5

Food: 5

Service: 5

Can't comment on food or service. Just stopped in to grab a cocktail and absolutely loved the atmosphere. Perfect spot to take a date to grab a drink. Super cozy, lots of candle light inside. Looking forward to going back.

Atmosphere: 5

One of my new favorite spots. The Espresso Martini is amazing, as is the vibe. If you can get outdoor seating with the tabletop fire-pit you’ve scored. The music the people the atmosphere are awesome. Just off the main bar is a staircase to an upstairs seating area, more love seats and wingback chairs, away from the crowd and not as loud. I left my phone in the car, so no pics this time. I will be back and will get some pics.

Atmosphere: 5

Service: 5

I visited this establishment while exploring Charlotte the other night. About 20 minutes before closing, I was using the women’s restroom when I first got to the location, when a bouncer forcefully entered, loudly yelling and banging on the stall door next to me, as well as when I opened my stall to see what was going on, my bathroom door was smacked into the side of my face by the employee with a long braided beard, resulting in me dialing 911 because I was too afraid to open the door and was having a panic attack because I thought this person was a drunk customer trying to assault us. I am now receiving harassing messages on my social media from this bouncer because I posted about this publicly, i'm also not sure if I spoke to the manager or the owner while I was there, but he also seemed to not care whatsoever. Will not be returning here, such a disappointment.

Atmosphere: 1

Food: 1

Service: 1

Great cocktails, staff were super helpful! Would recommend this spot for music and a drinks with friends

Atmosphere: 5

Food: 5

Service: 5