Capriccio Pizza and Italian Restaurant
9611 Brookdale Dr, Charlotte
(704) 596-5454
Recent Reviews
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The last time I ever stepped foot into this place I saw a roach crawling around the sugar caddy at my table. The young waitress said that they were coming from the Chinese restaurant next door and that she hadn’t seen one in forever. I was horrified as my family and frequent this place. After that, I knew I had to log into my bad restaurant review account. Servers are almost always forgetful, immature, and directionless. I’ve only ever had success with the young spanish speaking man, and both girls with the brightly colored hair. There is one in particular who you have to wait forever to get a check, if it’s busy and they seat you with a girl who’s wearing a bandana run very far away. Anyways. On to the food. Prior to knowing they have had and still do have roaches, we would always order the apps and split a large pie. It always tasted good, I hate to think there were creatures crawling around this food. This place needs a major reconstruction— from the cashiers who always have an attitude, the sticky tables, pests, to the servers who’d rather lean and play on their phones. This place could be a tight ship, too bad it’ll never be one. Maybe they want it that way.
Atmosphere: 1
Food: 1
Service: 1
This is not New York style pizza this is Southern style pizza trying hard to be New York Pizza , half thick on one side and half then on the other where did the rest of it go..... $23 I'm going to Domino's next time.
Atmosphere: 3
Food: 3
Service: 3
Very good food
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Sicilian Pizza, Meat Lovers Pizza, Chicken Parmigiana, Garlic Knots
Chicken Marsala was GROSS. Canned mushrooms on butter noodles and an unbreaded chicken cutlet pounded into submission with a big gristle line in the middle. The whole thing swimming in grease that had fully separated, and the only specks of seasoning were the flakes of parsley from the shaker. I tried a bite of mushrooms, spaghetti, and chicken to see if any of it was edible. It was not- flavorless and slimy with grease.
The server didn’t come back til the end of the meal so I didn’t have a chance to order anything else. I’m not sure I would trust it. I tried my friend’s gnocchi- decent texture, tomato sauce tasted canned/tinny. Tableside bread was the best part of the meal.
Pizzeria. Strip mall. Pasta swimming in butter. Pizza too greasy. Pizza boxes in dinner area. Not a fan.
Atmosphere: 1
Food: 2
Service: 3
I patronize this restaurant, usually about 4 times a month. Mostly, we get pizza with extra cheese. It is always cooked correctly. This Friday, we made our usually stop for pizza. There was only one other person in the restaurant, that is because we go on off times. So we ordered our usually, and it came out well done, burnt. I said to the waitress it is kind of well done. Answer: Well, we were very busy earlier, and she said she was sorry. She did not say well I will talk to someone, or I will get you another one."I'm sorry and walked away." When she came back and asked if everything was ok, again I said it was kind of burnt, again I m sorry. They make a really good pie, but they just don't care to take care of their customers. This happened several years ago, and we stopped going for several years. I paid my bill and left a 20% tip because I do and don't blame the waitress. If she told someone, then she did her part, but as far as I could tell, she didn't, but I don't know for sure. I just hope they start caring. Sometimes I do buy other items and I often take friends here.
Atmosphere: 4
Food: 1
Service: 3
I didn’t give 5 stars simply for the fact I normally get their food off Uber eats and every single time I don’t get a napkin or any utensils in my to go order, which when on a lunch break at work absolutely sucks. The food is great. Large portion. Great flavor. But their to go accommodations suck. A napkin and a fork aren’t too much to ask.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Parmigiana, Garlic Knots
I've been out of the country for a almost a month. I walk I. And while I'm in line, I'm recognized by the waitstaff! They quickly took my order and welcomed me back ! I enjoyed a ColdSlice along with an iced cold Peroni! Life is AWESOME!
Atmosphere: 4
Food: 4
Service: 5
I’ve been eating here for years, never had an issue until tonight. Ordered online and was charged $2 after I placed my order just to add capers. While it’s not much money, it’s a crazy amount for some capers. They refused to take off the charge once I asked to just take the capers off.
Atmosphere: 1
Food: 2
Service: 1
The highlight is the pizza. It is good, the flavor is very well developed. Love their dough, the curst is great.
Things can be much improved if it is brick oven. Pizza overall is good.
Their pasta, is average!
The salad is ok, their salad’s dressing is sour which i love.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Sicilian Pizza, Side Caesar Salad
Restaurantji Recommends
Best pizza in charlotte real Italian pizza , if your coming from Ny this is what your looking for
Atmosphere: 5
Food: 5
Service: 5
For 24 years I have never had a bad experience...these guys know how to spin a pizza.
Atmosphere: 5
Food: 5
Service: 5
We come here often. The food is consistently delicious. Our favorite pizza is the Popeye. The specials are varied and always delicious. Prices are reasonable for the quality and quantity of food. The service is excellent even when busy. Dining here is like dining at your favorite Italian aunt and uncle's house. BTW, Their garlic knots are outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Parmigiana, Margherita Pizza, Garlic Knots
Great food, service and the Luigi is full of personality!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Parmigiana, Ziti, Ravioli, Chicken Parmigiana, Tiramisu, Garlic Knots, Chicken Marsala, Grilled Chicken Salad
Ordered via Uber eats. I ordered the ravioli, meatballs, stuff mushrooms and soup and it tasted disgusting! I received 6 mini mushrooms that were cold and didn’t look edible.
It’s your basic sauce from the can place. The food was cold and the bread was HARD AS A ROCK! No napkins, no utensils came with my delivery. The food was tasteless and it made me nauseous. I looked at the closing time of the restaurant after my food arrived, I guess they gave me the end of the night cold scraps. It was very nasty, will not try again DO NOT RECOMMEND!
Food: 1
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