Caribou Coffee
7804 Fairview Rd B, Charlotte
(704) 367-0050
Recent Reviews
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The coffee was okay, but the service was awful. I came in for the first and last time 1/30 around 10 am. The cashier was extremely rude and I did not feel welcomed. I would rather support a friendly local establishment. Will not be back.
Atmosphere: 2
Food: 2
Service: 1
Hailey was so rude and disrespectful to me.
Atmosphere: 3
Food: 3
Service: 1
This place was buzzing with people having conversations around their tables.Full house. Cozy! Great personalities at the service area.
Atmosphere: 5
Food: 5
Service: 5
Cute coffee shop. Lattes are always a little too sweet for my taste but staff is awesome and there’s plenty of places to sit.
Been here for me my whole life; tutoring, to studying, to coffee dates. Here for me now that I've moved away from Charlotte and I'll always come back here when I visit
Atmosphere: 5
Food: 5
Service: 5
Staff is wonderful. They are very pleasant and efficient. Coffee is GREAT, too!
Atmosphere: 5
Food: 5
Service: 5
Very cozy and a nice place to study or catch up with a friend! The staff are very nice and the drinks are all delicious. I appreciate that this location is open in the evening so I can stop by after work.
Atmosphere: 5
Food: 5
Service: 5
The people here are so friendly and welcoming. They know their regulars by name and what their orders are. They took time to explain the different drinks they have as I had never been here before. They get your order out fast too. My drink was tasty and I will definitely be back. It was a joy to sit here and watch JD interact with everyone who came in. Everyone was treated like a friend and treated to an upbeat experience.
Atmosphere: 5
Food: 5
Service: 5
JD, had offered great suggestions, excellent customer service, and a friendly smile
Atmosphere: 5
Food: 5
Service: 5
Went There To Buy One Of Their Caribou Large Insulated Cups. Didn't Have Quite The Selection Variety I Was Looking For. I Collect The Different Colors And Styles For My CARIBOU COLLECTION. But I Found An Orange Color That I Didn't Have!!!!!
Atmosphere: 5
Service: 5
Restaurantji Recommends
I just left this place and wasn't really impressed. I happened to be in the area and wanted to get my Caribou fix. I haven't been to one since I moved here from the Midwest. It wasn't really what I was used to. The lady at the register was friendly. But the baristas weren't as friendly. I heard my name called when my drinks were ready and saw two unmarked drinks. I asked one of the ladies whose drinks these belonged to, and she kept asking me to repeat myself and looking at me as if she didn't understand what I was saying. I don't know if it was because of the loud music or what, but it was really annoying having to repeat myself 3-4 times. Then, the other barista finally chimed in and confirmed they were mine nonchalantly. It would have been nice if someone at least wrote my name on the drinks or at least gave me half the attention that they gave the guy who received his order after me. I ordered an iced turtle mocha, and I wasn't impressed with the quality of it. The Midwest does it better.
Atmosphere: 3
Food: 2
Service: 2
Always vfriendly. Great coffee. What a coffee shop should be.
Solid cup.
Atmosphere: 5
Food: 5
Service: 5
Quick friendly service
Atmosphere: 5
Food: 5
Service: 5
Have been a regular for a few years and have always loved this spot. Recently, the quality has really gone down. My drinks are 75% ice. My typical drink is in the $7 range which makes this extra disappointing. Today I specified light ice and this is the drink I received. The baristas are incredibly personable and sweet so I think this is an actual caribou problem. The recipe yields a small amount and then you see the barista fill with ice until it looks “full”. This has been my experience for the past few visits and because of that, I am going to be looking for a new spot to frequent where I feel I get more for my money. $7 for a large that probably only had 8 oz of actual drink in it. Posting a picture of my drink today after I had it for just a few minutes. Such a waste of money! Again, the staff is incredible — I’m concerned this is more of a caribou sacrificing quality to increase profit margins matter.
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