The Cheesecake Factory
$$ • American, Gluten-Free, Vegan
Hours:
4400 Sharon Rd Space A, Charlotte
(704) 770-0076
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Cheesecake Factory Reviews
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After waiting to sit and wait (with a reservation) we were seated in the tundra....20 min later saw a waitress and wanting to order lettuce wraps were told the grill was broken. Mind you last time they 'were out' of lettuce wraps...after coming up with 2 more choices, after an additional 30 still no food. We asked for coffee to warm up and never saw that either. After 20 min we left. NEVER again! Horrible - over rated - should not be in business.
Just had lunch at the Southpark location spent more for a lunch than I usually do but we like a few dishes so it was a midweek treat
What I didn’t like was the cost of a soda $4.75
It’s small in relation to the rest of the bill but just highlights that I was getting ripped off. Free refills or not, it was a gouge
If I could not give this place a star, that's exactly what I would do because this place doesn't deserve that! We came to celebrate my boyfriends mother's birthday and it was terrible from the beginning. We arrived on time for our reservation, we were seated 20 minutes later. They tried to put 6 adults and one child in a booth meant to fit 4 people. We were seated in a half round booth. It took about 10 minutes before our waitress came to even ask for our drinks and the Arnold...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
People in Charlotte Also Viewed
The Cheesecake Factory is a popular restaurant that offers a wide range of dishes, including their renowned Oreo cheesecake. The service is generally good, with attentive and friendly servers, although the restaurant can get quite busy, leading to potential wait times for seating and food. Some customers have noted that while the quality of food can be excellent, there can be issues with the size or doneness of certain dishes, such as the rib eye, which some found thin and overcooked.
Despite these occasional challenges, many customers enjoy their experience and look forward to returning. On busy days, like Sundays, guests may experience longer wait times, but they often find that the atmosphere allows for a leisurely meal. The menu at The Cheesecake Factory is extensive, catering to a variety of tastes. Staff recommendations are frequently appreciated, and the "skinny" low-calorie menu is a welcome option for those seeking lighter fare. The ambiance of the restaurant is described as lovely, featuring nice design and lighting.
Overall, The Cheesecake Factory remains a popular destination for cheese lovers and those seeking delicious meals, with its unique cheesecake selection and generous portions. Customers often express gratitude for the hard-working staff, who strive to provide a satisfying dining experience even during peak times.