Chick-fil-A

5920 Prosperity Church Rd, Charlotte
(704) 992-9300

Recent Reviews

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Trevor Flanagan

Absolute dumpster fire experience. Customers waiting 20 minutes to order and employees could only move slower IF THEY WERE ASLEEP. Operator should have the store taken from him.

Richard Clark

Fast, efficient, friendly service

Traniya Thomas

very slow on the inside, then i asked for fresh fries bc i could tell they were old but im pretty sure they only added a couple fries on top to make it look new lol. learned my lesson

Atmosphere: 1

Food: 2

Service: 1

Johanna Espino

I love chick-fil-A with all my heart and I have enjoyed this restaurant in the past however today not sure what happened. We ordered a large lemonade no ice and the young man was so kind and polite gave us our lemonade so quick. My daughter and I shared and once I was done her stomach started hurting she vomited twice, I thought maybe she drank to fast, is been two hours and now I have the same problem I lost my receipt unfortunately but here is my online banking. Please check that out the lemonade machine

The Crafts Man, LLC

Like most people, I love Chick Fil A food. But the building, parking lot, and drive-thru were crammed into an extremely small lot. With all of the new developments surrounding it, makes visiting this location not only frustratingly slow, but extremely difficult to navigate with your vehicle - especially the sharp right turn as you approach the pickup windows. If you're in the right lane, you will have an extremely scary experience making that right turn. Be careful not to bust a tire or damage your wheels on the curb. Once you're enter the drive-thru lane, there's no way to get out of it if you change your mind. So if you're driving a large SUV or truck, you better stay in the left lane, regardless of what the signs say. I can't speak to the atmosphere inside, I've never wanted to be there long enough to go inside. The staff are always friendly. Good luck...

Food: 4

Service: 3

sai kumar

This day October 30,2024 around 5.30 pm, I visited this place for meal of spicy chicken sandwich. Trust me this is the best spicy chicken sandwich I ever had at chickfl A my entire life
I ate the same meal many times at this location in the past and it’s below average, but this day it’s absolutely delicious!!!.
@chick-fil-A why can’t you make exact same spicy chicken every day. This would attract lot of customers.

Atmosphere: 5

Food: 5

Service: 5

Samantha “Sam” Weber Lentz

They ALWAYS forget something in my order. Note to self double check before driving away.

Atmosphere: 3

Food: 3

Service: 3

Tana Banana

Bought a gallon of tea and it was sour and bad, the atmosphere was not like a normal Chick-fil-A.

Atmosphere: 1

Food: 1

Service: 1

C Jackson

Laughing and joking with each other is the priority at this location. 8 minute plus to get 1 shake through mobile app.

Chatting With Millz

SCAM!!! When you order a combo at this location they ring the items up separate. I normally go to this location but today will be the last time I waste my time and money. They are incompetent and uneducated which is truly disappointing. It should be simple to ring up a combo but today it was very challenging. I ordered a combo and had points for 2 free fries with my points. Please tell me why??? they included the free fries but broke down the combo not including that fries that go with it. SIMPLE RIGHT!! When I brought this to their attention they seem real confused. I guess when your scamming people your shock that a person would catch on. BAD CUSTOMER SERVICE!! The attitudes are disgusting. They don't know how to answer elementary questions. This are teenages and they seem clueless. Then had the nerve to ask me for the order back to check it as if I'm lying. I just spent money here. I dont have to lie over some damn fries. AND I ordered large fries but got middle in size, another rip off and scam. It's clear that this location doesn't take pride in the people they hire and the food they serve. More training is obvious. I will be contacting corporate. All these 1 stars need to be address. I don't know who the owner is but they need to be fired. They allow these type of behaviors. AVOID THIS LOCATION

Atmosphere: 1

Food: 1

Service: 1

Kingston McDonald

Kiki did an amazing job. Her customer service is outstanding. We love her every time we go to Chick-fil-A.

Kim Dupee

Friendly, clean, and fast service..

Dietary restrictions: They have healthy choices with calories listed.

Parking: Plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets with Fries, Cobb Salad, Grilled Chicken Sandwich

Erica Manning

I love coming to this Chik-fil-a. I look forward to Roseann providing excellent customer service with a bright smiling face.

Denis Logie

Slow and disorganized in the morning.

_Makayladanielle

If I ask for a chicken biscuit and water that’s what I want. Not a meal with large hash browns… employees put what they want on ur order and overcharge you ?

Atmosphere: 3

Food: 3

Service: 2

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