Chick-fil-A
9355 Sullivan Vale Ln, Charlotte
(704) 602-9862
Recent Reviews
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I love this place the foood is soo good and the employees are the nicest people ever i wish i could eat here everyday
Atmosphere: 5
Food: 5
Service: 5
Food is always great. My issue is the young man with the glasses that works Friday mornings that wears strong women's perfume and handles my food and drink cup, it sticks to everything and is overbearing and ruins my appetite for breakfast.
Atmosphere: 3
Food: 5
Service: 3
It was freezing 20 degrees and door washers had to wait outside for orders.
Atmosphere: 3
Food: 5
Service: 3
OUTDOOR ONLY. There is no dine in at this location. The staff are friendly, food is on par with other stores. If you want to order in person, you need to stand outside and wait inline. While this works in warm temps, for a portion of the year this is extremely silly.
Atmosphere: 1
Food: 5
Service: 5
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
I live in Florida, but my sister lives in Harrisburg, and I wanted to surprise her with lunch for her birthday. Ordering through the app was incredibly easy, and the convenient delivery option was the best part. Not having to go through a third-party service and deal with all the extra fees was such a relief. I even asked if they could wish her a happy birthday for me, Angie our delivery driver happily obliged!
The whole experience was seamless and made her day extra special.
What a wonderful staff! Thank you!
Extremely disappointed and angry.
A cup from Chick-fil-A shattered in my hand during normal use. As a result, multiple personal items were damaged, including my phone and rare, irreplaceable children’s books that cannot be purchased in this country. This was not misuse — it was a clear product failure.
What’s completely unacceptable is the response afterward. The insurance company replied that Chick-fil-A “does not take responsibility for their materials.” That was it. No support, no accountability, and no attempt to resolve the situation, despite the serious damage caused.
For a company of this size, this level of indifference is shocking. I was left with losses and excuses. This experience seriously damaged my trust in the brand.
Do better.
Always fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Logan was super nice and helpful
Atmosphere: 5
Food: 5
Service: 5
No issues here! Fast service and good food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never any issues here and always a quick place for me to grab lunch.
Atmosphere: 5
Food: 5
Service: 5
Just picked up some always delicious chicken for lunch. The service was excellent as always
Atmosphere: 1
Food: 5
Service: 5
Top notch
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this Chick-fil-A, I leave impressed. The staff is always so friendly, my order is always right, and the food comes out quickly and fresh. You can tell the manager (Jayda) really cares because the whole team works together so well and treats people with kindness. It makes a big difference when you feel genuinely welcomed, and this location nails it every time. Thank you for making each visit such a great experience!
Atmosphere: 5
Food: 5
Service: 5
The morning crew are always so pleasant and gets my order right EVERYTIME! Speed and accuracy is so important especially in the mornings. Its nice to have a dependable fast food business so close to home. It makes it so easy to be a loyal customer. **JAYDA** runs her crew to absolute perfection.
Atmosphere: 5
Food: 5
Service: 5
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