Chick-fil-A
9355 Sullivan Vale Ln, Charlotte
(704) 602-9862
Recent Reviews
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As usual, chicken fil a good.
Atmosphere: 5
Food: 5
Service: 5
First of all, if you're gonna make people wait for food, DONT MAKE US WAIT right at the end of a 2 lane drive thru, have a damn parking spot! Getting honked at waiting for food is absolutely ridiculous and humiliating
Atmosphere: 1
Food: 3
Service: 3
2024 this location and the Harris Square location, consistently missing food. Complained and no improvement. I have had it. Again another rip off. Unfair that I cannot make as many posts about this problem.
Atmosphere: 3
Food: 5
Service: 1
Delicious and fast
Atmosphere: 5
Food: 5
Service: 5
Typical great customer service that is the norm for this chain.
One complaint/suggestion:
The drive thru line was extremely TOO long with only 1 or 2 cars in the mobile thru line.
They should have directed some drive thru cars to the mobile thru line to cut down on the wait
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Noodle Soup, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Waffle Potato Fries, Market Salad, Side Salad, Dr Pepper, Cobb Salad
Weird store. No inside dining. Still great though.
Atmosphere: 5
Food: 5
Service: 5
Great good as always, but this location is drive-thru and outdoor dining only. No indoor dining room. Not a fan of that personally.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Usually I will stop for lunch, and everything is great ?
Atmosphere: 4
Food: 5
Service: 5
New design, all outside ordering, patio experience, food was great, staff was too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Waffle Potato Fries
Outside seating only. It was great weather to enjoy our meal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Messed up my order and when asked to fix it, gave me a cold Spicy Delux.
Service: 1
Went through the drive thru today. Emma was very polite and profession as she took my order with the biggest smile! Great milkshake!
Atmosphere: 5
Food: 5
Service: 5
The food is always fantastic. The Service is what's over the top. Hot or cold, rain it doesn't matter. The members are always on top of their game and smiling while serving the community. That's my 6th ?...
Atmosphere: 5
Food: 5
Service: 5
This is a review of collectively each visit I've had. The last was disappointing because my 2 selfish teenagers asked to stop and spent their money to buy them food. Got in the truck and looked like squirrels with nuggets and waffle fries in their cheeks, only to then ask what I was going to eat and sit silently when I said nothing. Have I taught them nothing?? Anyway, I could observe and smell that the visit was spot on, even if the kids didn't care about me.
Atmosphere: 5
Food: 5
Service: 5
We went to this Chickfila last Saturday. They got our order completely wrong. Like 5 items. I spoke with Brian who said he was the manager on duty and he advised he would replace our order. We got up this morning my husband who had exact time and a receipt with him went to get the corrected order and then tells us they won’t replace our order. I then called Chickfila when my husband got home and the GM pretended that she wasn’t herself to dodge our phone call. This service along with the management at this Chickfila is horrible and I will also be contacting the corporate office and would like to hear back from the franchisee.
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