I placed an order a few weeks ago and realized the sauce for the crab rangoons was missing once I got home. I spoke with the owner’s son who took the order, explaining to him what happened and that I didn’t feel like driving back to get it. I asked how can you make this right and he said the next time you come back, we’ll give you a free order of crab ragoons. Today, I was placing an order with the extremely RUDE and ignorant woman that’s always there explaining to her what happened (which she remembered). Instead of honoring what her son promised, she offered the sauce without the crab rangoons-how ridiculously ignorant is that?!?!! Needless to say I canceled the order and informed her that she lost a customer for less than $10 (cost of the crab rangoons). I will gladly take my money and spend it at another Chinese restaurant (which is a dime a dozen) where I feel appreciated as a customer. Too often “they” setup establishments in our communities and don’t sincerely appreciate our business. Not only was this an act of ignorance and sheer greed but also a poor way to managed a business. I will share this experience and discourage as many people as I can to not support this establishment.
Atmosphere: 1
Food: 1
Service: 1
Brooke Kilmer
Ordered the crab rangoon, chicken egg rolls, steamed dumplings, chicken lo mein, and pork egg foo young. The crab Rangoon was VERY good! Just the right ratio for breading and filling. Breading was light and crispy, filling was tasty, and sauce complimented it perfectly. I personally did not eat the egg rolls but my partner and mother in law did and they felt they were mediocre. The steamed dumplings were HUGE, and very filling, but pretty good especially with sauce. The chicken lo mein was very good however wish the chicken was a bit crispier. And lastly, the pork foo young was delicious but..they put the gravy on top rather than on the side (how I'm used to). Personally I'd rather it be on the side to prevent it from getting soggy but besides that point, it was very tasty. Would definitely order again. Also, saw some negative reviews about the front service receptionist. Whomever I talked to, they were very nice and accommodating. To each their own.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Crab Rangoon, Chicken Lo Mein
ronaldo romero
Great place for some good protein, awesome service p.s this lady has an accent please be respectful, I've seen many people come to the establishment being very rude, because she might misinterpreted what you've said, please be cooperative as you can, she's a very nice lady, thank you and God bless you .
When I called I immediately requested delivery, she took my order then said it’ll be 10-15 min. I then repeated that it was a delivery. She says, “No delivery. Sorry have a good day,” and hung up. Wow! Will never eat here again. I’ve ordered in person but wasn’t aware they didn’t deliver. I would have been glad to pick it up if I was made aware. Save your money and go where you’ll be appreciated. I really think people still go here for convenience but there’s another Chinese restaurant nearby that delivers and has better food AND customer service.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Goldstein
Good food good price
Atmosphere: 5
Food: 5
Service: 5
Ima Momfirst
After reading some comments, we were nervous to be sure. Everything went great. Food was fabulous my mom who hates most things loved the shrimp with lobster sauce. Said sauce wasn't thick enough , yet it was tasty. Happy happy customer here
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Fried or Steamed Dumpling
Bree Robinson
As a 1st time customer, trying to place an order, and was hung up on!!!! I was told I had the wrong number and a very rude woman hung up!!!
Atmosphere: 1
Food: 1
Service: 1
Taylor Taylor
My goto Chinese restaurant
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Denyse Huezo
The best dumplings in NC! They are a hidden gem!
Atmosphere: 4
Food: 5
Service: 5
Me
I’m visiting from California and I was looking for a good place to eat and found this place! Food was great! Definitely coming back here!
I ordered dumplings.... This was the worst taste in dumpling I ever tasted in my life. it was big huge round balls of dough. NASTY!
Food: 1
Jiraiya Sama
It's good.
Greg Pettit
Ordered chicken hibachi with fried rice quality was actually very good with nice size portions I got the regular size. The chili sauce is good but really hot so beware lol ??
Atmosphere: 5
Food: 5
Service: 5
Carolinagirl 1986
My family and I have been going to China Sauté since they use to be at their old location on Park Road back in 2002. Always great food and great service. We’ve even seen their children grow up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Aaliyah Daniel
When I say service was terrible I don’t know if she was mad because I had my kids with me and we wanted to eat inside or because I only spent $30 and not more. But I didn’t like the simple fact that I did not get greeted like the other customer that just spent $60. Than when my son asked for extra plates, she mean mugged my son. We still showed her manners and it look like she just didn’t want us in there, so I didn’t even finish all my food I left
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sesame Chicken, Chicken Wings, Chicken Lo Mein
I placed an order a few weeks ago and realized the sauce for the crab rangoons was missing once I got home. I spoke with the owner’s son who took the order, explaining to him what happened and that I didn’t feel like driving back to get it. I asked how can you make this right and he said the next time you come back, we’ll give you a free order of crab ragoons. Today, I was placing an order with the extremely RUDE and ignorant woman that’s always there explaining to her what happened (which she remembered). Instead of honoring what her son promised, she offered the sauce without the crab rangoons-how ridiculously ignorant is that?!?!! Needless to say I canceled the order and informed her that she lost a customer for less than $10 (cost of the crab rangoons). I will gladly take my money and spend it at another Chinese restaurant (which is a dime a dozen) where I feel appreciated as a customer. Too often “they” setup establishments in our communities and don’t sincerely appreciate our business. Not only was this an act of ignorance and sheer greed but also a poor way to managed a business. I will share this experience and discourage as many people as I can to not support this establishment.
Atmosphere: 1
Food: 1
Service: 1
Ordered the crab rangoon, chicken egg rolls, steamed dumplings, chicken lo mein, and pork egg foo young. The crab Rangoon was VERY good! Just the right ratio for breading and filling. Breading was light and crispy, filling was tasty, and sauce complimented it perfectly. I personally did not eat the egg rolls but my partner and mother in law did and they felt they were mediocre. The steamed dumplings were HUGE, and very filling, but pretty good especially with sauce. The chicken lo mein was very good however wish the chicken was a bit crispier. And lastly, the pork foo young was delicious but..they put the gravy on top rather than on the side (how I'm used to). Personally I'd rather it be on the side to prevent it from getting soggy but besides that point, it was very tasty. Would definitely order again.
Also, saw some negative reviews about the front service receptionist. Whomever I talked to, they were very nice and accommodating. To each their own.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Crab Rangoon, Chicken Lo Mein
Great place for some good protein, awesome service p.s this lady has an accent please be respectful, I've seen many people come to the establishment being very rude, because she might misinterpreted what you've said, please be cooperative as you can, she's a very nice lady, thank you and God bless you .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Sesame Chicken, Chicken Wings
When I called I immediately requested delivery, she took my order then said it’ll be 10-15 min. I then repeated that it was a delivery. She says, “No delivery. Sorry have a good day,” and hung up. Wow! Will never eat here again. I’ve ordered in person but wasn’t aware they didn’t deliver. I would have been glad to pick it up if I was made aware. Save your money and go where you’ll be appreciated. I really think people still go here for convenience but there’s another Chinese restaurant nearby that delivers and has better food AND customer service.
Atmosphere: 1
Food: 1
Service: 1
Good food good price
Atmosphere: 5
Food: 5
Service: 5
After reading some comments, we were nervous to be sure. Everything went great. Food was fabulous my mom who hates most things loved the shrimp with lobster sauce. Said sauce wasn't thick enough , yet it was tasty. Happy happy customer here
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Fried or Steamed Dumpling
As a 1st time customer, trying to place an order, and was hung up on!!!! I was told I had the wrong number and a very rude woman hung up!!!
Atmosphere: 1
Food: 1
Service: 1
My goto Chinese restaurant
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
The best dumplings in NC! They are a hidden gem!
Atmosphere: 4
Food: 5
Service: 5
I’m visiting from California and I was looking for a good place to eat and found this place! Food was great! Definitely coming back here!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered dumplings.... This was the worst taste in dumpling I ever tasted in my life. it was big huge round balls of dough. NASTY!
Food: 1
It's good.
Ordered chicken hibachi with fried rice quality was actually very good with nice size portions I got the regular size. The chili sauce is good but really hot so beware lol ??
Atmosphere: 5
Food: 5
Service: 5
My family and I have been going to China Sauté since they use to be at their old location on Park Road back in 2002. Always great food and great service. We’ve even seen their children grow up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
When I say service was terrible I don’t know if she was mad because I had my kids with me and we wanted to eat inside or because I only spent $30 and not more. But I didn’t like the simple fact that I did not get greeted like the other customer that just spent $60. Than when my son asked for extra plates, she mean mugged my son. We still showed her manners and it look like she just didn’t want us in there, so I didn’t even finish all my food I left
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sesame Chicken, Chicken Wings, Chicken Lo Mein
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