Chipotle Mexican Grill

7724 Pineville-Matthews Rd, Charlotte
(980) 225-5531

Recent Reviews

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ItsSam212

I ordered on Uber Eats and I got white rice but THERE WAS BARELY ANY WHITE RICE!!! Yall so stingy over rice…. If anything I got more peppers than I did rice… yall gotta step it up and actually put MORE RICE….

Food: 1

Service: 1

Melody Worthy

Workers there are extremely disrespectful and spoke about while I was standing there. My order was suppose to be ready by 2:03 and I get told she ain’t doing it till 2:10 cause that’s when she has to start preparing. Laughed in my face with other workers. Extremely rude! I feel uncomfortable there. Lady with braids that’s there around 2pm. Talking to people how she feel like it. Customer service is not the job for her.

Atmosphere: 1

Food: 1

Service: 1

August Maier (NC/SC Real Estate Agent)

Chipotle is my go to spot when I’m in the area. The area is always clean the food is great and the staff is nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Build Your Own Burrito, Large Chips \u0026 Large Guacamole

Celia Z.

👍👍👍

Atmosphere: 5

Food: 5

Service: 5

Ash Greene

Closes earl regularly. Couldn’t place online order 1hr before close so tried going. Does locked and won’t acknowledge you. On other occasions doesn’t prep enough so menu has been limited many times. Blames it on high schools around. Should be better prepared and know your business. I’ll make the time now to go to a different chipotle that follows their posted hours and has everything stocked..

Atmosphere: 3

Food: 3

Service: 2

Bally Dhillon

Same as every other location.

Atmosphere: 4

Food: 4

Service: 4

Amol G.

Good place, especially for dinner, sometimes I have found uncooked rice, which may needs to focused.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Salad with Chicken and Lots of Queso Blanco

Vic

I just want to acknowledge the staff here. Yesterday around one I came in to get a bowl and every single staff member I encountered from the beginning of the line to the register was so pleasant and in uplifting moods. It was so refreshing. Not to mention my bowl was so good and ingredients were fresh.

Atmosphere: 5

Food: 5

Service: 5

Hailey

Disgusting food, rude staff, and no customer service. Tried to return two inedible bowls and they laughed, smirked, and refused to give us our money back or even make fresh ones. We paid all that money for food we couldn’t even eat. Don’t waste your time—go to Qdoba instead. Fresher food, better taste, and real customer service.

Atmosphere: 1

Food: 1

Service: 1

Ketaki Toye

The location was very disgusting... It looked unhygienic ... Tables were not clean. Sitting space was very limited.

Atmosphere: 1

Food: 3

Service: 2

Marco Jimenez

They should treat there Veterans better.

Atmosphere: 4

Food: 5

Service: 4

Sean Kilmartin

Although I gave the individual rankings four stars, chipotles, generally get a five star from me because the food is consistent and the service is consistent

Atmosphere: 4

Food: 4

Service: 4

AJ Blakkio

Great. Lil skimp on the ingredients though

Atmosphere: 5

Food: 5

Service: 5

Cleveland Ardrey

Been awhile since I've been out there, it was out standing. 😁

Atmosphere: 5

Food: 5

Service: 5

Murletter Stitt

Great customer service. The food is always fresh.

May I recommend your staff teaching The Chipotle on Woodlawn Rd. and Park Rd. manners, respect, and the art of good customer service. Thank you.

And again thank you all for treating your customers with respect as always.

Atmosphere: 5

Food: 5

Service: 5

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