Cook Out

10645 Park Rd, Charlotte
(866) 547-0011

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Recent Reviews

Food is pretty decent but this location is terribly run. They have zero concept how to take more than one drive through order at a time so they take one order which means the drive through line is always long and slow. Workers aren’t very friendly, but they’ve never been rude. They are mainly teens and they don’t seem well managed as they are always socializing with each other over actually serving customers. They have a great location and could be so much better!
Honestly, over all the place wasn't bad. 3 stars because we most literally sat in the drive-through line for 45 mins. They seemed under staffed and the guy at the window taking my money had me do my card 4 times had me put in my pin each time which was uncomfortable and then asked for another payment method....he wasn't inserting the card..... on the 5th time it went through. food was fine, no utensils though after we got back on the road, so make sure you ask for them.
We love the cook out but wish they had a mobile app to order from. The meals come with so many options, often it gets confusing if you have more than one tray. This is great location.

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