Craft City Social Pub

Great flavors and quick, attentive staff

Atmosphere: 5

Food: 5

Service: 5

Good food, a bit pricey, friendly staff

Atmosphere: 4

Food: 4

Service: 4

Barter was very nice very accommodating!

Atmosphere: 5

Service: 5

This restaurant is inside the Sheraton hotel. I had the smash burger with fries and it tasted great. The server was very nice and helpful. The decor inside is nice.

Atmosphere: 5

Food: 5

Service: 5

Great place to relax and catch a game. It’s wide open and lots of space. The bar is the best part.

Atmosphere: 5

Food: 5

Service: 5

Let me tell you about the best server ever.
I lost my phone in Charlotte and and Uber driver that didn’t speak English found it walking down the road. Since he only spoke Spanish I went to the bar and Nohemi not only talked to him she negotiated the return of my phone. NOT ONLY THAT. She came out side in the 22 degree weather to help me translate with the guy!
If you come here ask for her, take care of her ,
My faith in humanity is restored!!!!
Thank you Nohemi!!!

Atmosphere: 5

Food: 5

Service: 5

Had the privilege of visiting Craft City Sports Pub first time during one of Charlotte’s rather busy weeks. However, I had to take the time to express the “Outstanding customer service received from the manager ‘Felice”! I arrived at the establishment around 8:30/9 after attending a cheer conference. We wanted to walk out due to the overwhelming group of people but, knew it would be crazy pretty much everywhere, so we stayed. Once we found a place to sit “Felice” gave eye contact and, assured us that should we be right over. Felice was incredibly friendly, attentive, and offered suggestions for me especially since I can be very picky. We had a fantastic time and will be back. Overall experience was an A+ how quickly the drinks and food were prepared especially due to the crowd of people. Thank you again Felice!

Atmosphere: 4

Food: 4

Service: 5

Here’s a suggestion:

“I recently visited, lured by the promise of a lively atmosphere, only to find it completely empty and lacking any real charm. The prices were outrageously high for basic drinks, making it feel like a money grab with zero value in return. With no energy or ambiance, the place felt more like a poorly decorated waiting room than a social spot. If you’re looking for overpriced drinks and a complete lack of vibe, this might be the place for you—but I’ll be steering clear in the future.”

Atmosphere: 1

Food: 1

Service: 1

Charles was such a a gracious host and server at Craft City. He took such great care of us and made us feel welcomed and at home. Thank you Charles for a great experience.

Atmosphere: 5

Food: 5

Service: 5

The hotel restaurant is amazing simply because of the Manager Ms. Felice. I have an allergy and she helped me since the first night I stayed at the hotel until my last night. She made sure everything was prepared correctly and made sure there was no cross contamination. She checked on me throughout my dining experiences and allowed me to reach out to her whenever I needed anything. She was beyond helpful and gracious towards myself and sorority sisters. Any time I’m back in Charlotte, I will make sure to stop by and dine there simply because of her.

Atmosphere: 5

Food: 5

Service: 5

This social bar is not overwhelming as many bars are so u enjoyed it. The bartender Taylor is a hoot, very personable & professional! We visit everyone we're in Charlotte & stay at the Sheraton.

Atmosphere: 5

Service: 5

Great place for friends

Atmosphere: 5

Food: 5

Service: 5

Amazing service.

good drinks and food . Alana is the best ever. she greeted me with a smile and was so pleasant to deal with.

food was good a little pricey but worth it. the ladies at the bar are so friendly and helpful. i love it.