Crunch Fitness - Ballantyne

the staff here are super nice and helpful!!

they laughed in my face. I started the membership in February 2024 with my wife. We never used the facilities, I returned after the three months that should have been requested to cancel the service, due to some misunderstanding on both sides it seems they did not cancel but paused the membership, on my part I understood that everything was already canceled, then I receive calls indicating that I owe money, I go to the facilities to resolve the situation which I spoke with part of the staff they told me to fill out a form and the next day I received the email with the cancellation and indicating that I do not owe anything. Today March 2025 my wife receives a call saying that she is in collection due to a debt at Crunch Gym, I go to the establishment that is in Ballantines, they tell me that they canceled my membership but not my wife’s. After an argument with the manager Justin who did not show any empathy with the situation and did not want to resolve it, I had to pay the money that my wife owed. I want to point out that we never used the facilities, and that I came twice to cancel my membership, but due to staff negligence, my wife’s name was put into collections. Very poor customer service. The way I was treated the day we purchased the membership was very different from the day I resolved this situation. They laughed in my face. Never recomend this gym. Verry miserable customer Services.

Crunch Ballantyne is great, every employee here has been extremely helpful.

Great gym.

Best place to get some boxing work in

Great place!

Very good equipment and great staff!

w gym, work out and stuff and lowkey has a lot of equipment

Great gym, best in the area

Great gym with brand new equipment and plenty of space

This is a big scam. They will provide $1 first month offer with no commitment advertisement and then will continue to charge your card

The music is way too Loud!!! Here turn it down please

Good atmosphere!! Great equipment.

I have been working out with Emma Carico, my personal trainer, for about 4 months. She is by far the best trainer I have ever had. She is extremely knowledgeable and teaches me how to properly perform my workouts for the best results. I am grateful for her because I see a tremendous amount of improvement in my form, muscle definition, body shape and overall physique. I would not have been able to get these results without her. She is an amazing trainer and person! Always making the workouts fun with her great, bubbly personality. She pushes me to reach my potential and always motivates me to keep going, building my strength and power. I highly recommend her to anyone who is seeking a well experienced trainer with a great personality who also provides personalized guidance in every step of your fitness and training journey. Love training with her! I am in the best shape of my life and it's all thanks to her.

Equipment and construction tools are used during the training. At the same time, they are painting in the hall. A lot of noise and stench. It leads to a headache.