Domino's Pizza
3223 The Plaza, Charlotte
(704) 375-8794
Recent Reviews
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Start answering the phone. Everything else is good.
Atmosphere: 4
Food: 5
Service: 2
Delivery took 1.5 hr plus with no tracking. No one picks up the phone
Atmosphere: 1
Service: 1
Ready when I arrived the people's Pizza no pepperoni
Atmosphere: 5
Food: 5
Service: 5
The reason I rated it so low is because every time I have ordered from this place it takes a hour and a half 2 hours for my pizza to be delivered. If you call this place they don't answer stayed on hold for over 30 mins each time.The manager who had a attitude tells me Oh keep in mind it's football season. Duh That's your reason for both times a hour and a half 2 hours.... please. The first time it was late football hadn't even began.
Both times I had to drive to the Dominos store to get my refund because no one answers the phone. This Dominos is horrible.
Atmosphere: 3
Food: 1
Service: 1
Ordered a pizza and it came two hours after we ordered it. Tried to contact them and they wouldnt pick up. Customer support is also useless.
Atmosphere: 3
Food: 3
Service: 1
I will never order from here again wrong order kept on hold for 30 minutes wrong food and a waste of money and no customer service I will never order my family food from here again
Food: 1
Service: 1
Great service & pizza is always good.
Atmosphere: 5
Food: 5
Service: 5
The few times I’ve ordered from this store the pizza takes over an hour to get delivered. And I live 5 minutes away. I call to ask about the ETA and tell them it’s been an hour and they say it was just put in the oven and don’t care about how long it takes.
Atmosphere: 1
Food: 2
Service: 1
App had 17 minute wait time. Turned in to 1 hour. No updates, no explication.
Atmosphere: 1
Food: 2
Service: 1
Terrible service
And communication
Dont bother, they never dropped off my food manager picked up and immediately hung up, they took my money and it took forever to get it back, seems like they purposely avoid the phone, save ur money dont bother here, 3 stars overall are too nice, should be much much lower
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They delivered a pizza and salad to my office. They arrived pretty quickly and the pizza was fantastic! The problem is the salad was all brown and wilted and gross! I cant believe someone packaged that up and brought it to me - a paying customer! What?!?!
Atmosphere: 5
Food: 2
Service: 5
We ordered a piece to share today, on my birthday. I paid for an XL size and they gave me a smaller L. Since I went quickly to pick it up, I didn't notice. We were left with bitterness. It's not fair to pay for something and receive something else. You should look carefully at the orders. (#345) order number: please, thank you, blessings.
Al I got on my sandwich was a little bit of meat and a lot of cheese
Atmosphere: 2
Food: 1
Service: 1
They didn’t start making my pizza until an HOUR after I ordered it for starters. Took them an hour to deliver it once completed (non peak time). Then when delivered the box and pizza were smashed, with a sauce (I paid for and was unable to consume) exploded on top of it. Then when eating it, was one of the worst pizzas I’ve ever had. No cheese, smothered in sauce and damaged from delivery. Also my partner does not eat meat - specified for one side with meat but put it on the whole pizza so had to pick it off - not vegan/vegetarian friendly. Mind you, this store was .9 miles away from our house. Will never be ordering from there again and do not recommend at all. Have had minor issues in past (delivery & pick-up) but this was final straw. Frozen store bought pizza is better (& cheaper despite coupons) than this abysmal service.
Atmosphere: 1
Food: 1
Service: 1
Honestly, this location NEVER misses. Our food is always hot, prepared correctly, and the drivers are prompt and courteous.
Food: 5
Service: 5
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