Their delivery system is so stupid, don't ever try it. Otherwise, you have to wait for hours and finally receive cold food.
Lanessa Adam
I will call corporate today. Last night. I was yelled at and told shut up bye. When she was mad at me for no reason. Swearing rolling her eyes. I know she is light skin with curly hair. I’m calling corporate I do have it record. I’ll call today. That was crazy. I am pregnant
Ashya Martinez
nice restaurant and good food only when they actually get it right. my order is often messed up, just like today there seemed to be either the wrong type/ bad cheese in my bread bowl. tried to call the store to get a refund and was put on hold for over 20 mins and no one ever coming to the phone. this is unacceptable. i want my money back as i am no longer able to eat my dinner thanks to this location.
Atmosphere: 4
Food: 3
Service: 2
Los Angeles De Charlotte /Troop 707
They have improved a lot, the atmosphere is pleasant when you arrive to pick up your pizza, it is very nice to be greeted by happy people willing to give good service, I love pizzas, spicy wings are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Joe P
Shut this location Down. Or get rid of that night crew. Why they don’t pick up the phone. And when they do. They just leave it off the hook. Nobody gets on.
Patricia Cochran
Vegetarian options: Good salad selection
Atmosphere: 5
Food: 5
Service: 5
Bill Sears
Best deep dish pizza for the $.
Atmosphere: 3
Food: 4
Service: 5
Jose Valle
Lay lay amazing service thank you, from someone who's worked in restaurant 18 years, means alot, pizza hut get ur online ordering together please 😌 but thank you love for the kindness
Food: 5
Service: 5
Recommended dishes: Wings, Deluxe Pizza
Austin Bentley
Love the food and have no issues with that. My only problem with this location is the delivery drivers. Was damn near run over riding my longboard. Slowed down(didnt have time to completely stop) cause I saw him only looking to the left, jumped so I wouldn't get run over. Shit was scary. 10-1-24 is when this occurred.
Atmosphere: 1
Food: 5
Service: 1
kandace K
I think they are under new management. They seemed fully staffed on a Friday night and the place was clean. My pizza presentation was amazing and delicious. I have not ordered from this location. Over two years. So something has definitely changed. Staff didn’t appear stress and they all looked clean. I don’t usually write good reviews. This was worth mentioning. If it’s been a while for anyone at this location, give them another chance. It’s changed
I ordered a delivery this evening. I'm sitting downstairs waiting on the order the driver who I pre tipped just left my food on the doorstep (did not ring the doorbell)for lord know how long when I checked the app it was delivered when I picked my food up from the GROUND it was cold and the ants got to it so we couldn't even eat it. I called the store the IVR stated press 3 to speak to a manager when you press it it's says it's not a valid option. Ive been on hold for for 30 minutes waiting to speak with someone I want my money back now
Atmosphere: 1
Food: 1
Service: 1
Vic
Ordered to have my pizzas brought out to me. Waited 20 minutes in the car and still no one came out. I didnt get out because i wasnt dressed to where id go in. Eventually, an employee came out to make a delivery. I then ask him through the window did they not get my order ? He went back inside to let them know I’ve been waiting a long time. Another employee then came out with my order and I asked “did y’all not see I notified y’all that I was out here” he said “we’re busy so we didn't see it"… pretty much like oh well. My pizza was warm. Not a good experience using the curbside service for my first time. Wouldnt recommend, at this location at least
P
Ordered to have my pizzas brought out to me. Waited 20 minutes in the car and still no one came out. I didnt get out because i wasnt dressed to where id go in. Eventually, an employee came out to make a delivery. I then ask him through the window did they not get my order ? He went back inside to let them know I’ve been waiting a long time. Another employee then came out with my order and I asked “did y’all not see I notified y’all that I was out here” he said “we’re busy so we didn't see it"… pretty much like oh well. My pizza was warm. Not a good experience using the curbside service for my first time. Wouldnt recommend, at this location at least
astr0Ld
Horrible for delivery but quick for pick up
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
sharda ratliff
Please be careful ordering through this location. I had a delivery driver who committed fraud on my card and it’s been weeks and I have yet to get a refund or response from anyone to resolve this matter.
Their delivery system is so stupid, don't ever try it. Otherwise, you have to wait for hours and finally receive cold food.
I will call corporate today. Last night. I was yelled at and told shut up bye. When she was mad at me for no reason. Swearing rolling her eyes. I know she is light skin with curly hair. I’m calling corporate I do have it record. I’ll call today. That was crazy. I am pregnant
nice restaurant and good food only when they actually get it right. my order is often messed up, just like today there seemed to be either the wrong type/ bad cheese in my bread bowl. tried to call the store to get a refund and was put on hold for over 20 mins and no one ever coming to the phone. this is unacceptable. i want my money back as i am no longer able to eat my dinner thanks to this location.
Atmosphere: 4
Food: 3
Service: 2
They have improved a lot, the atmosphere is pleasant when you arrive to pick up your pizza, it is very nice to be greeted by happy people willing to give good service, I love pizzas, spicy wings are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Shut this location Down. Or get rid of that night crew. Why they don’t pick up the phone. And when they do. They just leave it off the hook. Nobody gets on.
Vegetarian options: Good salad selection
Atmosphere: 5
Food: 5
Service: 5
Best deep dish pizza for the $.
Atmosphere: 3
Food: 4
Service: 5
Lay lay amazing service thank you, from someone who's worked in restaurant 18 years, means alot, pizza hut get ur online ordering together please 😌 but thank you love for the kindness
Food: 5
Service: 5
Recommended dishes: Wings, Deluxe Pizza
Love the food and have no issues with that. My only problem with this location is the delivery drivers. Was damn near run over riding my longboard. Slowed down(didnt have time to completely stop) cause I saw him only looking to the left, jumped so I wouldn't get run over. Shit was scary. 10-1-24 is when this occurred.
Atmosphere: 1
Food: 5
Service: 1
I think they are under new management. They seemed fully staffed on a Friday night and the place was clean. My pizza presentation was amazing and delicious. I have not ordered from this location. Over two years. So something has definitely changed. Staff didn’t appear stress and they all looked clean. I don’t usually write good reviews. This was worth mentioning. If it’s been a while for anyone at this location, give them another chance. It’s changed
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a delivery this evening. I'm sitting downstairs waiting on the order the driver who I pre tipped just left my food on the doorstep (did not ring the doorbell)for lord know how long when I checked the app it was delivered when I picked my food up from the GROUND it was cold and the ants got to it so we couldn't even eat it. I called the store the IVR stated press 3 to speak to a manager when you press it it's says it's not a valid option. Ive been on hold for for 30 minutes waiting to speak with someone I want my money back now
Atmosphere: 1
Food: 1
Service: 1
Ordered to have my pizzas brought out to me. Waited 20 minutes in the car and still no one came out. I didnt get out because i wasnt dressed to where id go in. Eventually, an employee came out to make a delivery. I then ask him through the window did they not get my order ? He went back inside to let them know I’ve been waiting a long time. Another employee then came out with my order and I asked “did y’all not see I notified y’all that I was out here” he said “we’re busy so we didn't see it"… pretty much like oh well. My pizza was warm. Not a good experience using the curbside service for my first time. Wouldnt recommend, at this location at least
Ordered to have my pizzas brought out to me. Waited 20 minutes in the car and still no one came out. I didnt get out because i wasnt dressed to where id go in. Eventually, an employee came out to make a delivery. I then ask him through the window did they not get my order ? He went back inside to let them know I’ve been waiting a long time. Another employee then came out with my order and I asked “did y’all not see I notified y’all that I was out here” he said “we’re busy so we didn't see it"… pretty much like oh well. My pizza was warm. Not a good experience using the curbside service for my first time. Wouldnt recommend, at this location at least
Horrible for delivery but quick for pick up
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
Please be careful ordering through this location. I had a delivery driver who committed fraud on my card and it’s been weeks and I have yet to get a refund or response from anyone to resolve this matter.
Service: 1
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