Ordered a large caramel cappuccino blast on the way home after work. 3/4 of the way through the drink felt something in my mouth that didn’t feel like ice… come to find out it was a small piece of glass that somehow ended up in my drink. Scary to say the least, but super glad I didn’t swallow it. I am not sure how this happened… but hope someone catches whatever caused this and prevents it from potentially hurting someone.
Atmosphere: 2
Food: 1
Service: 4
Mikaylah Franklin
Camryn is fantastic! She’s always smiling and gets my order just right every time. Great service and great energy
Atmosphere: 5
Food: 5
Service: 5
Evan Bowlin
The guy working was named Kelsey Best interaction. The store has good moods very clean. very nice would recommend this to everyone
Atmosphere: 5
Food: 5
Service: 5
Wendy Dunlap
I tried the Pepper Bacon Bites….delicious!
Atmosphere: 5
Food: 5
Service: 5
William Fletcher
There system was down. Not a great selection of Ice cream 🥺. So I did buy some though 😂. Their other selection of things was very convenient ☺️
Atmosphere: 5
Food: 2
Service: 5
Joshua
Slow very slow
Atmosphere: 1
Food: 1
Service: 1
David Washington-Pace
🤮🤮🤮
Atmosphere: 1
Food: 4
Service: 1
Desma
Girl working the counter was very nice. The Huge woman and little man that were working were rude as hell talking smack on the headphones like we couldn't hear them after they both came out of the bathroom and didn't even serve us
Atmosphere: 1
Service: 5
james johnson
Good donut. But, not as good as Krispy Kreme.
Atmosphere: 3
Food: 4
Service: 4
Aaron Chase
I had the pleasure of meeting Rome, she is why I keep coming back! Her smile is warm and welcoming and the service is fantastic. Any employer should consider themselves lucky to have her as a worker!
It’s amazing how rude and disrespectful the staff is here at this location, iv been to many locations but this one is the only place iv had bad service at. I ordered a simple hot coffee and they gave me a ice coffee, after confronting the woman in front of the counter she gave me an attitude and told me that I ordered a ice coffee and that I was wrong even after showing her the receipt but she still tried to deny it and refused to make me a regular coffee. I just decided to leave the drink there and walked out
Atmosphere: 1
Food: 1
Service: 1
Jonathan Long
This location could really use some work. Customer service is absent. The lady working the front counter has quite the attitude problem. First asking for the code to the restroom was met with a sigh and an angry walk towards me to open it. Turns out the restroom was busy and she still yanks on the door handle with the gentleman inside saying someone was in there. Then - we wait quite a while for our order. It comes out, and it’s not correct and when we say it was supposed to be hot - same smug attitude. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Mz Kheper Maat
Went through drive thru. Staff was friendly and service was timely. Food was good and coffee was perfecg perfect
Atmosphere: 4
Food: 5
Service: 5
Ash
⚠️ Health Warning – Check Your Beverages!
Hey everyone, just a heads-up: I had a very serious and unsanitary experience at Dunkin’ at 9033 S Tryon St, Charlotte, NC 28273. Yesterday morning, I purchased my usual large coffee with vanilla bean and cream, extra vanilla bean. When I got to work and took a sip, I noticed clumps literally in my mouth hojng fien my throat😩🤢. I opened the lid and it looked curdled, like vomit, with what appeared to be particles. There’s no way whoever put the lid on my cup of cofee thought this was okay to serve🤬. When I went back to the store, one employee seemed concerned, but another showed no interest, and the manager/assistant gave no clear explanation. I’ve contacted Dunkin’ corporate and also reported this to the Mecklenburg County Health Department. Please check your drinks carefully if you visit this location or anyehere, I want everyone to stay safe. THIS IS NOT OK!!!!!! 😡😡😡😡
Ordered a large caramel cappuccino blast on the way home after work. 3/4 of the way through the drink felt something in my mouth that didn’t feel like ice… come to find out it was a small piece of glass that somehow ended up in my drink. Scary to say the least, but super glad I didn’t swallow it. I am not sure how this happened… but hope someone catches whatever caused this and prevents it from potentially hurting someone.
Atmosphere: 2
Food: 1
Service: 4
Camryn is fantastic! She’s always smiling and gets my order just right every time. Great service and great energy
Atmosphere: 5
Food: 5
Service: 5
The guy working was named Kelsey Best interaction. The store has good moods very clean. very nice would recommend this to everyone
Atmosphere: 5
Food: 5
Service: 5
I tried the Pepper Bacon Bites….delicious!
Atmosphere: 5
Food: 5
Service: 5
There system was down. Not a great selection of Ice cream 🥺. So I did buy some though 😂. Their other selection of things was very convenient ☺️
Atmosphere: 5
Food: 2
Service: 5
Slow very slow
Atmosphere: 1
Food: 1
Service: 1
🤮🤮🤮
Atmosphere: 1
Food: 4
Service: 1
Girl working the counter was very nice. The Huge woman and little man that were working were rude as hell talking smack on the headphones like we couldn't hear them after they both came out of the bathroom and didn't even serve us
Atmosphere: 1
Service: 5
Good donut. But, not as good as Krispy Kreme.
Atmosphere: 3
Food: 4
Service: 4
I had the pleasure of meeting Rome, she is why I keep coming back! Her smile is warm and welcoming and the service is fantastic. Any employer should consider themselves lucky to have her as a worker!
Service: 5
Restaurantji Recommends
It’s amazing how rude and disrespectful the staff is here at this location, iv been to many locations but this one is the only place iv had bad service at.
I ordered a simple hot coffee and they gave me a ice coffee, after confronting the woman in front of the counter she gave me an attitude and told me that I ordered a ice coffee and that I was wrong even after showing her the receipt but she still tried to deny it and refused to make me a regular coffee. I just decided to leave the drink there and walked out
Atmosphere: 1
Food: 1
Service: 1
This location could really use some work. Customer service is absent. The lady working the front counter has quite the attitude problem. First asking for the code to the restroom was met with a sigh and an angry walk towards me to open it. Turns out the restroom was busy and she still yanks on the door handle with the gentleman inside saying someone was in there. Then - we wait quite a while for our order. It comes out, and it’s not correct and when we say it was supposed to be hot - same smug attitude. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru. Staff was friendly and service was timely. Food was good and coffee was perfecg
perfect
Atmosphere: 4
Food: 5
Service: 5
⚠️ Health Warning – Check Your Beverages!
Hey everyone, just a heads-up: I had a very serious and unsanitary experience at Dunkin’ at 9033 S Tryon St, Charlotte, NC 28273.
Yesterday morning, I purchased my usual large coffee with vanilla bean and cream, extra vanilla bean. When I got to work and took a sip, I noticed clumps literally in my mouth hojng fien my throat😩🤢. I opened the lid and it looked curdled, like vomit, with what appeared to be particles. There’s no way whoever put the lid on my cup of cofee thought this was okay to serve🤬.
When I went back to the store, one employee seemed concerned, but another showed no interest, and the manager/assistant gave no clear explanation. I’ve contacted Dunkin’ corporate and also reported this to the Mecklenburg County Health Department.
Please check your drinks carefully if you visit this location or anyehere, I want everyone to stay safe. THIS IS NOT OK!!!!!! 😡😡😡😡
Atmosphere: 1
Food: 1
Service: 1
Great ice cream. So many flavors.
Atmosphere: 4
Food: 5
Service: 4
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