Management of the Dunkin donuts. Could you please make sure your employees are bathed and wearing semi-clean clothes if they're going to serve food
Atmosphere: 2
Food: 3
Service: 1
Gina Moreau
When we went it was empty and did not look inviting inside. Unfortunately, it did not seem to be tidy . Customer service was friendly. Donuts were okay, however, it wasn’t fresh. Will be looking for a busier spot in the future.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half Dozen Donuts
Zach Butler
The two female employees That were working today (8/28/24 11:30a) demonstrated over the top customer service. I’ve been to other locations and Nothing compares to them! My food was so fresh and delicious as well!
Atmosphere: 5
Food: 5
Service: 5
Heather Bostian
James is an absolute amazing assistant manager here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Mini Bagels
Robert Farnham
Place is dirty. Donuts as always excellent.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Half Dozen Donuts
luvgolfknit 1
Order was incorrect and donuts were not fresh. They were hard and certainly not fresh. I din’t get what I ordered. Won’t be ordering from this place ever.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Half Dozen Donuts, Bagel
Lane Ostrow
Felt sorry for the staff that was there, not nearly enough help!
Atmosphere: 3
Service: 3
Ted Mueller
Have used this location for years and recently the service has been really terrible. Most recently I ordered ahead on the app to take donuts to the office and got there ~10 mins later, waited 15 mins in the store but staffing seemed short and they weren’t filling to go orders (only people in the long walk-up line). I had to leave for work and asked for compensation since I didn’t get food and didn’t receive any response from dunkin customer service as promised (even after three follow-ups). Not going back.
Service: 1
lovelypirate17
This place was not only out of donuts whatsoever, but they are also selling expired syrups too! On a Sunday morning, you can tell they aren’t prepared, and an employee even admitted how they started late. They were pretty much out of donuts, and it wasn’t even 11am! Plus, they were completely out of chocolate munchkins, and weren’t making more at all. This was TERRIBLE service, and the most unprepared place EVERRRR!!!! Do NOT recommend!!
Atmosphere: 1
Food: 4
Service: 1
Jay Zimberg
Slooooow service and zero sense of urgency. Lots of folks standing around waiting for their beverages. Good donuts.
They keep saying they are closed because their workers are at school.Update: looks like they are actually operating like they say!
Jeffrey Volpenhein
This employee (on the left) held the door for us on our way out and noticed another exiting customer spill her drink. Without hesitation, he approached her and offered to make her another drink ?
Service: 5
Recommended dishes: Donuts
J. Nykol
Decent dunkin, the employees were nice and helpful. The area is nice and clean, and the store was decent, but they didn't have 3 different things I tried to order... 3!!! That's a lot of items to be out of or unable to make when it's just coffee...get your frozen machine going it's spring time!!! No oat milk, no frozen drinks or frozen coffee, no egg white vegan omelet rounds
Atmosphere: 4
Food: 4
Service: 4
Lex
I don’t mind waiting a few minutes for an order, as this is to be expected in any place you go to. However, there were no customers placing orders when I arrived. I waited nearly 20 minutes for my order. That just feels really unacceptable to me. The blonde girl with the baseball cap who was making my order did not appear to be in any rush whatsoever. The cashier was friendly and when I told him that I had not received my order, he was able to assist me in getting my food. 10-15 people were assisted in the time it took for me to get my order. Really disappointing. I don’t think I’ll return to this location.
Atmosphere: 5
Food: 5
Service: 1
Anthony Johnson
the employee named Zoe was so rude!! he would constantly cut off the person on the register and even pushed her out of the way to take my order as if i wasnt already being attended to. He then proceeded to take my order but ended up messing it up and giving me an attitude when I told him so. Everyone else was nice but that emplyee soured my stay. he needs to be taught how customer service should be.
Management of the Dunkin donuts. Could you please make sure your employees are bathed and wearing semi-clean clothes if they're going to serve food
Atmosphere: 2
Food: 3
Service: 1
When we went it was empty and did not look inviting inside. Unfortunately, it did not seem to be tidy . Customer service was friendly. Donuts were okay, however, it wasn’t fresh. Will be looking for a busier spot in the future.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half Dozen Donuts
The two female employees That were working today (8/28/24 11:30a) demonstrated over the top customer service. I’ve been to other locations and Nothing compares to them! My food was so fresh and delicious as well!
Atmosphere: 5
Food: 5
Service: 5
James is an absolute amazing assistant manager here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Mini Bagels
Place is dirty. Donuts as always excellent.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Half Dozen Donuts
Order was incorrect and donuts were not fresh. They were hard and certainly not fresh. I din’t get what I ordered. Won’t be ordering from this place ever.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Half Dozen Donuts, Bagel
Felt sorry for the staff that was there, not nearly enough help!
Atmosphere: 3
Service: 3
Have used this location for years and recently the service has been really terrible. Most recently I ordered ahead on the app to take donuts to the office and got there ~10 mins later, waited 15 mins in the store but staffing seemed short and they weren’t filling to go orders (only people in the long walk-up line). I had to leave for work and asked for compensation since I didn’t get food and didn’t receive any response from dunkin customer service as promised (even after three follow-ups). Not going back.
Service: 1
This place was not only out of donuts whatsoever, but they are also selling expired syrups too! On a Sunday morning, you can tell they aren’t prepared, and an employee even admitted how they started late. They were pretty much out of donuts, and it wasn’t even 11am! Plus, they were completely out of chocolate munchkins, and weren’t making more at all. This was TERRIBLE service, and the most unprepared place EVERRRR!!!! Do NOT recommend!!
Atmosphere: 1
Food: 4
Service: 1
Slooooow service and zero sense of urgency. Lots of folks standing around waiting for their beverages. Good donuts.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Donuts
Restaurantji Recommends
They keep saying they are closed because their workers are at school.Update: looks like they are actually operating like they say!
This employee (on the left) held the door for us on our way out and noticed another exiting customer spill her drink. Without hesitation, he approached her and offered to make her another drink ?
Service: 5
Recommended dishes: Donuts
Decent dunkin, the employees were nice and helpful. The area is nice and clean, and the store was decent, but they didn't have 3 different things I tried to order... 3!!! That's a lot of items to be out of or unable to make when it's just coffee...get your frozen machine going it's spring time!!! No oat milk, no frozen drinks or frozen coffee, no egg white vegan omelet rounds
Atmosphere: 4
Food: 4
Service: 4
I don’t mind waiting a few minutes for an order, as this is to be expected in any place you go to. However, there were no customers placing orders when I arrived. I waited nearly 20 minutes for my order. That just feels really unacceptable to me. The blonde girl with the baseball cap who was making my order did not appear to be in any rush whatsoever. The cashier was friendly and when I told him that I had not received my order, he was able to assist me in getting my food. 10-15 people were assisted in the time it took for me to get my order. Really disappointing. I don’t think I’ll return to this location.
Atmosphere: 5
Food: 5
Service: 1
the employee named Zoe was so rude!! he would constantly cut off the person on the register and even pushed her out of the way to take my order as if i wasnt already being attended to. He then proceeded to take my order but ended up messing it up and giving me an attitude when I told him so. Everyone else was nice but that emplyee soured my stay. he needs to be taught how customer service should be.
Atmosphere: 2
Food: 1
Service: 1
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