Dunkin'

Name: Dunkin'
Address: 701 S Kings Dr, Charlotte, North Carolina, 28204, US
Telephone: (704) 331-2940
Price range: $
Rating: 3.5

$ • Coffee Shops, Donuts

Hours:
701 S Kings Dr, Charlotte
(704) 331-2940

Menu Order Online

About Dunkin' Donuts

Dunkin' is a convenient spot, known for its friendly staff and tasty coffee. The drive-thru window is often handled by exceptional workers who provide excellent service. While many customers appreciate the cheerful women working during mornings, including Farmer Felicia, there have been mixed experiences with some employees. One employee at the drive-thru is perceived as rude and not particularly fond of dealing with people. Overall, customers have positive experiences, especially with their coffee, which consistently meets expectations. However, the breakfast sandwiches can be a hit or miss. The staff is generally friendly, even though they may not always show enthusiasm. The manager, Julia, is noted for her kindness, while some younger employees can sometimes be misunderstanding. The drive-thru is often busy, but the team manages to keep lines moving quickly. There are occasional mistakes with online orders, which can be expected from a quick-service restaurant. One customer mentioned an issue with the cups used for hot tea, as the lids tend to pop off easily. Despite these minor issues, many customers return regularly for their iced lattes and appreciate the service at this Dunkin' location.