Dunkin'

5029 Beatties Ford Rd, Charlotte
(704) 394-2828

Recent Reviews

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Maryam Hijji

I love this location specifically because the girls that work here in the morning are always so nice and welcoming when we come by. The service is always awesome and welcoming. And when I ask for specifics with my dunklatte and they never fail to do exactly that. And it's the small things that truly matter. Why I love this location

Atmosphere: 5

Food: 5

Service: 5

Nirvana Jackson

My favorite breakfast stop! Everyone is polite. Service is fast and they always get it right!

Atmosphere: 5

Food: 5

Service: 5

Mike Means

I come here every morning I order online , in the ten mins it takes to get here my order is hit and ready. I never have any issues with my order and it’s always clean inside.

Atmosphere: 5

Food: 5

Service: 5

Romilio Juarez

I come to the store
6:40 PM the sign says supposed to close at seven and they close the store in front of my face without opening

Atmosphere: 1

Food: 1

Service: 1

Vanessa Aquitania

Came here at 6:36pm and they’re already close what is that?! The store says closes at 8pm

Allen Sumter

It Would be nice to get a smile or even a good morning on a rainy day….lol who am I kidding wrong side of town!

Kay jay

My vehicle fell in a hole more than once because it is directly in the drive thru; I alerted the manager Indian guy with glasses; he proceeded to argue with me and told me he only manages the inside of the building he has nothing to do with the outside perimeter even though it's damaging people's cars and he said he was fully aware of it, rude and nasty to customers and staff!

Atmosphere: 1

Food: 3

Service: 2

Mitchell Anderson

I tried to call the store but they did not pick up. I'm not sure if there was a way out of date milk that was used or something else went bad with my drink this morning.
I had an iced latte with french vanilla and it was inedible. By the time I tasted it I was already too far away to get it fixed.

Atmosphere: 5

Food: 1

Service: 5

Shacole

Dear Dunkin' Donuts Team,

I hope this message finds you well. I wanted to share my recent experience at one of your locations, as I believe feedback is essential for maintaining the high standards that Dunkin' Donuts is known for.

My family and I visit Dunkin' Donuts every morning, and we have always enjoyed the quality of your products and the friendly atmosphere. However, during our last visit, we encountered a situation that left us quite disappointed. The manager, Adi, was unprofessional and rude in their interactions with us. This behavior was surprising and not what we have come to expect from your brand.

As a loyal customer, I value the positive experiences I've had at Dunkin' Donuts, but this incident has made me reconsider returning to this particular location. I believe it's important for management to treat customers with respect and kindness, as it greatly impacts the overall experience.

I hope you take this feedback into consideration, as I would love to see improvements in customer service at this location. Thank you for your attention to this matter.

Ercan Cetinkaya

👍🏻🫡🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Aeron Jackson

👍🏻🫡🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Dolores LaPrade

Love the coffee, it never disappoints me.

Wheelchair accessibility: Has handicap ramp

Atmosphere: 4

Food: 4

Service: 5

Mishone Lindsay

Me and my dad went in and started dancing. Then we got our food and went home. It was a very fun day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Half Dozen Donuts

Ron Hoover

Never have vanilla ice cream

Wendy Chavez

Anthony was very helpful when ordering my daughter’s birthday cake. Provided excellent service and went above and beyond!

Service: 5

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