Fine & Fettle

4905 Barclay Downs Dr, Charlotte
(704) 552-1715

Recent Reviews

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Victor Pilon

The food reminds me of first class airplane food. It’s expensive, looked fancy, but tastes like a microwaved dinner. The coffee was very good but I won’t be eating here the rest of my stay. Maybe I’ll get a couple sides of eggs.

Atmosphere: 3

Food: 1

Service: 3

Wiley Geren

After a third visit, I wonder if they ever have more than 3 staff available on the first floor. They're open for Brunch and yet, one barista and one waitress running around and trying their best. Staff your restaurant properly

Atmosphere: 2

Food: 4

Service: 1

Ehsan Golzar

Understaffed like most places and honestly I expect that everywhere these days however the waitress said I had to sit at the bar "cause I'm only one here, have too many people before you, and you are only one person". Ate at the bar where I constantly had to ask for water refilled to a tiny cup, out of burgers so ask for a grilled chicken breast (not on menu) they "forgot" to make so it took 30 minutes to finally get the most driest, cold!, horrible chicken I've ever had. 2 stars over 1 for the bartender who at least recognized the time it took and removed from my bill.

Atmosphere: 3

Food: 1

Service: 1

Shannon Stith

What a lovely late night dinner. The service was prompt and professional. I enjoyed crab cakes and a glass of wine - The cakes were too large to finish! I will eat here again.

Atmosphere: 5

Food: 5

Service: 5

Helen Waldrep

Highly recommend them ?

Atmosphere: 5

Food: 5

Service: 5

William Conner

This is a dry cake. Not pudding.

Keisha Cherry

Everything was delicious and so savory.

Sara Govero

Cute breakfast spot in the Canopy by Hilton. Very contemporary. Had some coffee and a scone. The restaurant provides sitdown service as well as a grab and go bar. It’s very well lit, making it very easy to do a little work. They also offered dinner. Positive experience. They are not open for lunch.

Atmosphere: 5

Food: 5

Service: 5

Jeremiah Nelson

We made a reservation on Velentine's Day. There was no host and no bartender. The other staff working actively avoided acknowledging or speaking to us. After 15 minutes of being ignored, we finally gave up and left to find somewhere else to eat. This was one of the worst service experiences I've had in a really long time.

Service: 1

Arrived for reservation time to be told that they aren't supposed to have Saturday brunch reservations. Gave us menus that included items they weren't offering (no alcohol available, eggs could not be made different ways/etc.). The staff members acted like it was our fault for booking the reservation/being there. The food was amazing but warning for those booking on Saturday morning brunch as it is misleading!

Jeremiah

There was no host and no bartender. The few staff (including someone who appeared to be a supervisor) working on Valentine's Day actively avoided acknowledging us, despite our confirmed reservation. After 15 minutes, we finally left the restaurant to find somewhere else to have dinner ON VALENTINE'S DAY. This was the worst service experience I've had in a really long time.

I called and made a reservation 2 weeks prior. When I arrived the hostess/waitress seemed shocked that I was there. A few of my friends were running behind and I was asked 4x in 10 mins if they were on their way. My reservation was at 12:45 and we were rushed to order because we were told that the kitchen was closing. The waitress seemed very irritated that we were there. Nevertheless, the food was great and we still had a good time. I've eaten here beforeand had a great experience but the customer service this time was terrible. I will say, the bald black guy was very very sweet.

Rusty Sauer

Highly recommended them!!

Atmosphere: 5

Food: 5

Service: 5

cmharrison1970

We ate breakfast here because we were staying at the hotel. The hostess told us to seat ourselves. After about 5 minutes, we were finally greeted by our server who was a nice young man. The farmers breakfast is ok but the "home fries" are gross. They only offer grape jelly. We had to ask for a spoon which should have come standard with an order of grits & oatmeal. Food was just ok...Could & Should be much better. I ordered a bottle of diet coke on my way out. It was $5 & not even cold!! Overpriced because of the convenience. There are several restaurants within a short drive...I recommend venturing out..don't waste your money here.

JJ Sadowski

Rude, cold staff, obnoxious atmosphereStaff lacked basic social skills to let us know what was happening when we were waiting for brunch to start. We were treated coldly throughout. “Background” music was so loud had a hard time hearing each other. Food was ok but overpricedFor diamond members, avoid this Hilton, credits to use at this place are not worth it

Atmosphere: 1

Food: 3

Service: 1

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